Senior Solution Integrator

4 years

0 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Join our Team

About this opportunity:

We are thrilled to invite a Senior Solution Integrator to join the Ericsson team — a role that sits at the heart of innovation and technical excellence. This is a unique opportunity to work on cutting-edge technologies, contribute to high-impact solutions, and collaborate with global teams to deliver exceptional value to our customers.

Key Responsibilities:

  • Prepare Method of Procedure (MOP) and service delivery documentation
  • Deploy products, configure systems, and verify integrated solutions
  • Support system launches and new solution rollouts for customer contracts
  • Troubleshoot issues by reproducing them in lab environments and conducting root cause analysis
  • Analyze Product Configuration (PC) and Market Requirement Documents (MRD) in the context of customer business flows
  • Provide feedback to R&D for product improvements and quality assurance
  • Stay updated with product releases and enhancements
  • Drive continuous improvement in delivery efficiency through automation
  • Provide Tier 2 support and 24/7 hotline assistance for live site emergencies (optional)

Required Skills:

  • Minimum 4 years of experience in System Integration and/or Software Product Support
  • Hands-on experience with Linux (SUSE or RHEL preferred)
  • Strong network troubleshooting skills; familiarity with TCP/IP, HTTP, OpenSSL, and HTTPS
  • Practical knowledge of virtualization and cloud-native technologies (KVM, VMware, OpenStack/CEE, Kubernetes)
  • Proficient in scripting languages such as Python, Shell, or Perl
  • Experience with databases like PostgreSQL, Oracle, or MySQL
  • Understanding of Telecom Networks including Core, Radio, or Access Network
  • Ability to read and understand code in Java or Node.js (optional)
  • Familiarity with protocols such as LDAP, Diameter, SNMP (optional)
  • Experience in customer solution design including HLD, LLD, and TOL documentation (optional)

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