Senior Software Engineer

Required Experience and qualification:

• 1 to 4 years of experience with developing end-to-end web applications using Microsoft stack of technologies
• Good working knowledge of Web application development using .NET Core (6/7/8), C#, Asp net Core, MVC, WebAPI, Postman
• Good Working knowledge of Angular 7 or above, JavaScript, TypeScript, jQuery, HTML5 and CSS3
• Decent working knowledge of Cosmos DB, Elastic Search, Redis, Azure Functions, Azure DevOps, CI/CD, Event Driven Architecture, Domain Driven Architecture, Microservices, MSSQL SQL etc
• Experience with usage of Azure DevOps
• Familiar with UI testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc)
• Good understanding of object-oriented programming (OOP); able to solve technical problems
• Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews
• Should be aware of best practices in programmingShould know how to troubleshoot complex issues, performance-related issues, how to write efficient code and queryGood to have experience in guiding junior team members and grooming themWorking knowledge Authentication and Authorization [Plus OAuth2, OpenIDC etc
• (5+
• Should have worked on at least one SOA (Service Oriented Architecture) project

Responsibilities

• Implementing customer feedback (changes/enhancements)Understand the expectation clearly, design and build itAdvanced Troubleshooting & Issue ResolutionInvestigate and resolve complex issues (or escalated issues from Level 1 and Level 2 support)
• Analyze logs, application behavior, and system performance to identify root causes
• Handle incidents involving application crashes, data inconsistencies, or integration failures
• Root Cause Analysis (RCA) & Permanent Fixes
• Conduct detailed RCA for recurring or high-impact issues
• Collaborate with development teams to implement long-term fixes or enhancements
• Application Monitoring & Performance Tuning
• Use monitoring tools (eg , app insights, Grafana, kibana etc) to proactively detect anomalies
• Optimize application performance and scalability
• Deployment & Release Support
• Support production deployments, hotfixes, and rollback procedures
• Validate post-deployment stability and performance
• Compliance & Validation
• Ensure support activities align with GxP, and any other applicabl regulatory requirements
• Maintain audit trails and documentation for all changes and incidents
• Collaboration & CommunicationWork closely with DevOps, QA, and product teams to resolve issues
• Communicate technical findings to non-technical stakeholders when needed
• Grooming next level
• Guide and groom junior members to next level challenges to inepnedently handle product improvement and customer feedback
• Knowledge ManagementDocument solutions, workarounds, and known issues in a knowledge base
• Provide guidance and training to L1/L2 teams