Senior Site Reliability Engineer

As a member of the Delta Technology Hub team at Delta Air Lines, you will play a crucial role in supporting the airline's mission of connecting people and cultures across the globe. Your primary responsibility will be to ensure the reliability and performance of the application suite for the environment, meeting the development and maintenance requirements of systems and platforms. You will also provide consultation and technical support in various areas such as life cycle planning, problem management, integration, and systems programming. Your key responsibilities will include executing Incident and Change Management processes, leading postmortem and problem management processes, and ensuring platform performance and availability meet enterprise objectives through monitoring and timely service restoration. Additionally, you will work towards improving and implementing automation of application tasks, providing technical support according to application SLA's, and designing and developing resiliency of application code. As part of the Delta Technology Hub team, you will also be expected to lead incident resolution calls, focus on resolving issues proactively, perform root cause analysis to prevent recurring problems, and monitor, manage, and tune platforms to achieve expected availability and performance levels. You will collaborate with various teams to identify and fill gaps in monitoring and documentation, implement platform changes following enterprise standards and procedures, and document enterprise standards and procedures. To qualify for this role, you should have a Bachelor's degree or industry certification in an applicable IT field, along with 3-6 years of experience in design, development, administration, and/or support of one or more platforms. You should also have experience as a Systems Engineer, Developer, or Site Reliability Engineer, along with proficiency in ops automation using scripting languages such as Python and experience working with production environments in AWS. In addition to the minimum qualifications, preferred qualifications for this role include a Master's degree in computer science or related field, experience with airline applications and infrastructure technology, and familiarity with cloud cost optimization. If you have a passion for technology, a drive for innovation, and a commitment to excellence, we encourage you to apply for this exciting opportunity at Delta Air Lines.,