Senior Site Reliability Engineer

You will have the opportunity to join Team Amex, a global and diverse community aiming to support customers, communities, and colleagues. American Express values recognition of contributions and leadership, ensuring that every colleague can share in the company's success. As part of Team Amex, you will work collaboratively to provide the world's best customer experience every day with integrity and inclusivity. As a Site Reliability Engineering (SRE) Leader at American Express, your key responsibilities will include developing and implementing a comprehensive SRE strategy aligned with company goals. You will lead a team of SRE professionals to enhance the reliability, performance, and scalability of GRC technology solutions. Establishing observability practices for real-time insights, monitoring system performance, and driving continuous improvement initiatives will be crucial aspects of your role. You will collaborate with cross-functional teams to enhance customer journeys through seamless technology experiences and promote reliability engineering best practices within the technology landscape. Automation initiatives to streamline operational workflows, deployment processes, and incident response tasks will be championed to improve reliability and reduce manual interventions. To qualify for this role, you should have 8+ years of experience in Computer Science, Information Technology, or related fields. Advanced certifications in SRE or related areas are beneficial. Deep understanding of observability tools, methodologies, and strong leadership and people management skills are essential for success in this position. Preferred skills for this role include hands-on coding and system design experience, familiarity with modern observability stacks and cloud-based SRE practices. Furthermore, expertise in driving culture change, DevOps practices, and continuous improvement in SRE and production support functions will be advantageous. Join the innovative team at American Express to lead advancements in Site Reliability Engineering and production support in the Global Risk and Compliance Technology sector. If you are passionate about driving reliability, observability, and excellence in customer experiences, apply now to redefine the future of risk and compliance technology. American Express offers competitive base salaries, bonus incentives, and comprehensive benefits to support your holistic well-being and career development opportunities. Take the opportunity to shape the reliability and performance of GRC solutions for a secure and compliant world with American Express. Apply now and be a part of a team that prioritizes the well-being of its colleagues and their loved ones through various benefits and programs.,