Senior ServiceNow Architect

As a ServiceNow Architect in the Healthcare / Life Sciences domain, your role is crucial in leading and accelerating digital transformation initiatives. You will be responsible for designing, scaling, and implementing next-generation ServiceNow solutions. Your passion for deploying Now Assist, AI Agents, and intelligent automation to solve complex business problems will be key in this role. Key Responsibilities: - Lead end-to-end architecture, design, and implementation of ServiceNow solutions across multiple modules. - Drive strategic adoption of Now Assist and AI Agents to enhance workflows and elevate user experiences. - Architect scalable and sustainable solutions tailored for Healthcare / Life Sciences business needs. - Build custom applications using App Engine Studio and advanced platform capabilities. - Collaborate with cross-functional teams to define platform roadmap and modernization strategy. - Oversee platform governance, development standards, and delivery best practices. - Mentor developers and guide teams on advanced ServiceNow concepts. Required Skills & Experience: - 10+ years of hands-on ServiceNow experience with strong architecture-level expertise. - Deep knowledge of Core Modules: ITSM + (CSM / ITOM / ITAM / HRSD) and Platform Extensions: App Engine Studio, Now Assist, AI Agents. - Proven background in building, not just configuring, ServiceNow solutions. - Strong ability to conceptualize solution architectures aligned with business goals. - Experience working in Healthcare or Life Sciences domain is a strong advantage. Preferred Qualifications: - ServiceNow certifications are valued, but vision and capability are even more important. - If you are willing to complete certification(s) before joining, we are open to discussion. As a ServiceNow Architect in the Healthcare / Life Sciences domain, your role is crucial in leading and accelerating digital transformation initiatives. You will be responsible for designing, scaling, and implementing next-generation ServiceNow solutions. Your passion for deploying Now Assist, AI Agents, and intelligent automation to solve complex business problems will be key in this role. Key Responsibilities: - Lead end-to-end architecture, design, and implementation of ServiceNow solutions across multiple modules. - Drive strategic adoption of Now Assist and AI Agents to enhance workflows and elevate user experiences. - Architect scalable and sustainable solutions tailored for Healthcare / Life Sciences business needs. - Build custom applications using App Engine Studio and advanced platform capabilities. - Collaborate with cross-functional teams to define platform roadmap and modernization strategy. - Oversee platform governance, development standards, and delivery best practices. - Mentor developers and guide teams on advanced ServiceNow concepts. Required Skills & Experience: - 10+ years of hands-on ServiceNow experience with strong architecture-level expertise. - Deep knowledge of Core Modules: ITSM + (CSM / ITOM / ITAM / HRSD) and Platform Extensions: App Engine Studio, Now Assist, AI Agents. - Proven background in building, not just configuring, ServiceNow solutions. - Strong ability to conceptualize solution architectures aligned with business goals. - Experience working in Healthcare or Life Sciences domain is a strong advantage. Preferred Qualifications: - ServiceNow certifications are valued, but vision and capability are even more important. - If you are willing to complete certification(s) before joining, we are open to discussion.