Senior SDR / Account Manager

The Core Responsibilities For The Job Include The Following

Sales Development (SDR) Focus:

• Lead Generation: Identify and research potential leads using various tools and techniques, including cold calling, social media outreach, and email campaigns.
• Prospecting: Engage with prospects to uncover business needs and qualify leads through discovery calls and consultative selling.
• Pipeline Building: Maintain a consistent pipeline of qualified leads, working closely with Account Executives (AEs) to ensure smooth handoffs and follow-up.
• Market Research: Stay up-to-date with market trends, competitors, and industry developments to ensure relevant and targeted outreach.
  

Account Management Focus

• Client Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and adoption of our solutions.
• Relationship Building: Cultivate long-term relationships with clients, becoming their trusted advisor and ensuring satisfaction with our products/services.
• Renewals and Upsells: Manage contract renewals and identify upsell and cross-sell opportunities to drive revenue expansion within existing accounts.
• Problem Solving: Act as a point of escalation for client concerns, working with internal teams to resolve issues quickly and effectively.
• Reporting and Forecasting: Maintain accurate records of sales activities, pipeline updates, and account statuses in the CRM (Salesforce, HubSpot, etc. ).
  

Requirements

• 5+ years of experience in Sales Development, Account Management, or related field, preferably in B2B SAAS.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Strong understanding of the sales cycle, including prospecting, lead qualification, closing, and account retention.
• Excellent communication skills, both written and verbal, with the ability to engage clients at all levels.
• Strong negotiation and problem-solving skills.
• Experience with CRM tools (Salesforce, HubSpot, etc. ) and sales automation tools.
• Ability to work both independently and collaboratively within a team environment.
• A proactive, self-starter with a customer-first mindset and a passion for sales and client success.
  

Preferred Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Experience working in [specific industry, if applicable].
• Familiarity with SaaS, technology, or B2B sales.
• Certification in Sales or Account Management (e. g., Certified Sales Professional - CSP).