Senior Salesforce Admin

As a Senior Salesforce Administrator at NTT DATA, your main responsibility will be to manage, configure, and optimize the Salesforce environment to support business operations. Here is a detailed breakdown of what will be expected from you: - Configuration & Customization: - Create and maintain Salesforce objects, fields, record types, page layouts, validation rules, workflows, process builders, flows, and approval processes. - Manage user roles, profiles, permission sets, and sharing rules to maintain proper data access and security. - Customize dashboards and reports to meet business needs. - Maintain and manage data in Salesforce. - Deployment & Change Management: - Manage deployments between environments (sandbox to production) using Change Sets or deployment tools (e.g., Auto Rabbit). - Ensure changes are properly tested, documented, and deployed with minimal disruption to users. - User Support & Maintenance: - Act as the first point of contact for Salesforce-related issues, troubleshooting errors, and resolving user problems promptly. - Provide ongoing user support and training to improve adoption and productivity. - Monitor system performance, data integrity, and security compliance. - Continuous Improvement: - Analyze existing processes and recommend Salesforce-based improvements. - Stay current with Salesforce releases, new features, and best practices to enhance system capabilities. Qualifications Required: - 5+ years of experience as a Salesforce Administrator. - Candidate should be willing to work from the office 3 days a week (Pune location). - Strong understanding of Salesforce architecture, configuration, and data model. - Experience with deployment and change management processes. - Proficiency with Salesforce automation tools (Flows, Process Builder, etc.). - Salesforce Administrator Certification (ADM-201) required; Advanced Admin or Platform App Builder preferred. - Excellent problem-solving and communication skills. Additional Details about NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. Committed to accelerating client success and positively impacting society through responsible innovation, NTT DATA is one of the world's leading AI and digital infrastructure providers. With capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services, their consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, NTT DATA has experts in more than 50 countries and offers clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.,