Senior Sales Representative

Company Description

SMA Groups India is a trusted outsourcing partner dedicated to providing top-tier customer support, technical assistance, and business solutions to organizations worldwide. We excel in managing inbound and outbound calls, live chat support, order processing, and CRM integration for both domestic and international projects. Our expertise ensures seamless operations and high satisfaction rates for our clients.

Role Description

This is a full-time hybrid role for a Senior Sales Representative based in Chennai, with some work from home flexibility. The Senior Sales Representative will be responsible for driving sales growth, managing client relationships, and developing sales strategies. Daily tasks include reaching out to potential clients, providing product demonstrations, negotiating contracts, and meeting sales targets. The role also involves collaborating with the marketing team to develop effective sales campaigns.

Qualifications

• Proven experience in sales and customer relationship management
• Strong negotiation and communication skills
• Ability to develop and implement effective sales strategies
• Proficiency in CRM software and sales analytics
• Ability to work independently and handle multiple tasks
• Bachelor's degree in Business, Marketing, or related field
• Experience in the outsourcing or BPO industry is a plus