Senior Sales Manager

As a Management professional at Le Mridien Kochi in Kochi, Kerala, India, you will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Your role involves actively up-selling each business opportunity to maximize revenue and achieving personal and team related revenue goals. You will ensure that the business is turned over properly and in a timely fashion for service delivery while driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Furthermore, you will provide service to customers in order to grow the account on behalf of the company. To qualify for this position, you should have a high school diploma or GED with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area. Alternatively, a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major is accepted with no work experience required. Your core work activities will involve understanding market opportunities and driving revenue through targeting group/catering accounts, markets, or segments with a focus on proactive solicitation and account saturation. You will partner with group/catering counterparts to manage business opportunities effectively, respond to incoming group/catering opportunities, and identify, qualify, and solicit new group/catering business to achieve revenue goals. Additionally, you will focus on group/catering accounts with significant potential sales revenue, develop effective sales plans, and design creative catered events to maximize revenue opportunities. In terms of providing exceptional customer service, you will handle complex business with significant revenue potential and customer expectations. Building and strengthening relationships with existing and new customers, participating in sales calls, entertainment, FAM trips, and trade shows will be essential. You will also develop relationships within the community to expand customer base for group/catering sales opportunities and support the brand's Service and Relationship Strategy to drive customer loyalty. Moreover, you will work collaboratively with off-property sales channels, manage and develop relationships with key internal and external stakeholders, and utilize sales resources and administrative/support staff. Additional responsibilities include conducting site inspections, creating contracts as required, and executing the operational aspects of the business booked. Le Mridien, inspired by glamorous travel and celebrating diverse cultures, seeks curious and creative individuals to join their team. If you appreciate connecting with like-minded guests, desire to create memorable experiences, and seek to belong to an amazing global team, explore career opportunities with Le Mridien and Marriott International.,