As a member of the Food and Beverage & Culinary team at Le Mridien Kochi, located in Maradu, Kochi, Kerala, India, you will play a crucial role in ensuring the quality and presentation of our culinary offerings. Your responsibilities will include preparing special meals, regulating cooking temperatures, thawing frozen items, arranging food portions, and adding garnishes to enhance the visual appeal of dishes. Additionally, you will be responsible for maintaining detailed food logs, monitoring food quality and quantity, and communicating effectively with the Chef and service staff. Your role will involve preparing and cooking food according to specified recipes, quality standards, and presentation guidelines. You will also be expected to prepare cold foods and ensure that all food items meet our quality expectations. Furthermore, you will assist in various aspects of management such as hiring, training, scheduling, evaluating, and motivating employees. By serving as a role model, you will contribute to fostering a positive work environment and supporting the team in achieving common goals. It is essential that you adhere to company policies, safety procedures, and sanitation standards at all times. Your attention to detail, professionalism in appearance, and ability to anticipate and address guest service needs will be critical in delivering exceptional experiences. Effective communication, teamwork, and the ability to handle physical demands such as standing, walking, and lifting objects are key aspects of this role. To be considered for this position, you should have a Technical, Trade, or Vocational School Degree along with at least 3 years of related work experience. While supervisory experience is not required, a commitment to upholding quality standards and a passion for creating memorable culinary experiences are essential qualities we are looking for in potential candidates. At Le Mridien, we value diversity, inclusivity, and a people-first culture. We believe in providing equal opportunities to all individuals, irrespective of background or protected status. If you are a curious and creative individual who enjoys connecting with guests and strives to create unforgettable moments, we welcome you to explore career opportunities with us. Join our team at Le Mridien to be part of an inspiring global brand under Marriott International, where you can unleash your potential, contribute meaningfully, and embrace the spirit of savouring the good life.,
As a Management professional at Le Mridien Kochi in Kochi, Kerala, India, you will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Your role involves actively up-selling each business opportunity to maximize revenue and achieving personal and team related revenue goals. You will ensure that the business is turned over properly and in a timely fashion for service delivery while driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Furthermore, you will provide service to customers in order to grow the account on behalf of the company. To qualify for this position, you should have a high school diploma or GED with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area. Alternatively, a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major is accepted with no work experience required. Your core work activities will involve understanding market opportunities and driving revenue through targeting group/catering accounts, markets, or segments with a focus on proactive solicitation and account saturation. You will partner with group/catering counterparts to manage business opportunities effectively, respond to incoming group/catering opportunities, and identify, qualify, and solicit new group/catering business to achieve revenue goals. Additionally, you will focus on group/catering accounts with significant potential sales revenue, develop effective sales plans, and design creative catered events to maximize revenue opportunities. In terms of providing exceptional customer service, you will handle complex business with significant revenue potential and customer expectations. Building and strengthening relationships with existing and new customers, participating in sales calls, entertainment, FAM trips, and trade shows will be essential. You will also develop relationships within the community to expand customer base for group/catering sales opportunities and support the brand's Service and Relationship Strategy to drive customer loyalty. Moreover, you will work collaboratively with off-property sales channels, manage and develop relationships with key internal and external stakeholders, and utilize sales resources and administrative/support staff. Additional responsibilities include conducting site inspections, creating contracts as required, and executing the operational aspects of the business booked. Le Mridien, inspired by glamorous travel and celebrating diverse cultures, seeks curious and creative individuals to join their team. If you appreciate connecting with like-minded guests, desire to create memorable experiences, and seek to belong to an amazing global team, explore career opportunities with Le Mridien and Marriott International.,
The Assistant Manager Events at Le Mridien Mahabaleshwar Resort & Spa is an entry-level management position responsible for leading the banquet staff and ensuring the successful execution of events according to standards and requirements. In this role, you will be involved in developing and directing the team to deliver consistent, high-quality service while also managing financial and administrative duties. As the Assistant Manager Events, you will oversee department operations and inventories, including managing assets, conducting department meetings, maintaining sanitation levels, enforcing standards and procedures, and ordering necessary supplies. You will also play a key role in scheduling banquet service staff to meet forecasted needs and service standards while maximizing profits. Participating in and leading banquet teams is another important aspect of this role. You will attend relevant meetings, lead shifts, actively participate in event servicing, and expand your knowledge of food and wine pairings, cuisine trends, and event presentation techniques. Ensuring exceptional customer service is a priority for the Assistant Manager Events. You will interact with guests to gather feedback, handle and resolve any guest issues or complaints, empower employees to deliver excellent service, and focus on continuous improvement in service performance and guest satisfaction. In terms of human resources activities, you will be responsible for interviewing and hiring banquet captains and employees, supporting their orientation and training, setting expectations, providing feedback, reviewing guest satisfaction results, and participating in corrective action planning when necessary. Additionally, you will ensure that all staff are trained in safety procedures and emergency protocols. Le Mridien values diversity and inclusivity and is committed to a people-first culture that promotes non-discrimination on any protected basis. If you are a curious and creative individual who appreciates connecting with like-minded guests and strives to create memorable experiences, we invite you to explore career opportunities with Le Mridien and Marriott International. Join us in celebrating the spirit of glamorous travel, providing authentic and memorable service, and inspiring guests to savour the good life.,
As an Assistant Manager of Events at Le Mridien Mahabaleshwar Resort & Spa, you will be responsible for leading the banquet staff and actively participating in the execution of events to ensure they meet the required standards. Your role will involve developing and directing the team to deliver consistent and high-quality service, communicating performance expectations, and providing training to staff on processes. You will also oversee the management of financial and administrative duties to ensure smooth operations. Your core work activities will include managing departmental operations and inventories, conducting monthly meetings with banquet captains and employees, maintaining sanitation levels, enforcing standards and procedures, ordering department supplies, controlling liquor costs, scheduling banquet service staff, and maximizing customer satisfaction. You will also be expected to attend meetings, lead shifts, enhance your knowledge of food and wine pairings, and ensure exceptional customer service by interacting with guests, handling complaints, and empowering employees to deliver excellent service. In terms of human resources activities, you will be involved in interviewing and hiring banquet captains and employees, conducting orientation programs for new hires, providing feedback to employees on their service behaviors, reviewing guest satisfaction results, participating in corrective action plans, and ensuring staff are trained in safety procedures. At Le Mridien, we value diversity and inclusivity in our workforce, fostering a people-first culture that embraces non-discrimination on any protected basis. If you are a curious and creative individual who appreciates connecting with guests and creating memorable experiences, we invite you to explore career opportunities with Le Mridien and become part of our team that is dedicated to providing authentic, chic, and memorable service experiences to our guests. Join us in celebrating the spirit of glamorous travel and savouring the good life, and be a part of a global team where you can do your best work and become the best version of yourself.,
As an F&B and Event Service Expert at Le Mridien Hotels & Resorts, you will play a crucial role in delivering exceptional culinary experiences and ensuring top-notch customer service. Your responsibilities will include overseeing food and beverage service, managing event setups, coordinating with kitchen staff, and ensuring compliance with health and safety regulations. To excel in this role, you should possess skills in Food Service, Food & Beverage, and Culinary Arts. Excellent customer service and communication skills are essential, along with the ability to manage and execute events effectively. Strong organizational and multitasking abilities will be key to your success, along with the capacity to work efficiently in a team and high-pressure environments. Prior experience in hospitality or a related field is preferred, and knowledge of health and safety regulations will be advantageous. Join us at Le Mridien Hotels & Resorts in Jaipur and be part of a dynamic team dedicated to creating unique and interactive guest experiences. If you are passionate about the F&B and event service industry and thrive in delivering exceptional service, we invite you to apply for this exciting opportunity.,