Senior Sales Consultant

You will be joining ORNAZ, a leading fine jewellery D2C brand known for crafting timeless pieces that celebrate love and commitment, serving customers across India since 2016. As a Senior Sales Consultant at our Gurgaon store, your primary responsibility will be to represent ORNAZ, provide exceptional customer service, and drive sales. Your role will involve guiding customers in selecting meaningful jewellery pieces, ensuring a memorable shopping experience for them. Key Responsibilities: - Engage with customers by greeting, assisting, and building rapport to understand their needs. - Offer personalized consultations to assist customers in choosing the perfect engagement rings or other jewellery pieces. - Achieve and exceed individual and store sales targets by effectively communicating product features, craftsmanship, and customization options. - Maintain a thorough knowledge of ORNAZ's products, materials, and services to educate customers on diamond quality, trends, and jewellery care. - Support daily store operations, including inventory management, merchandising, and maintaining visual standards. - Follow up with customers post-purchase to ensure satisfaction, build long-term relationships, and maintain customer records and feedback to enhance service quality. Qualifications: - Experience: 1-2 years of retail sales experience, preferably in fine jewellery or luxury products. - Skills: Strong interpersonal and communication skills, excellent sales and negotiation abilities, attention to detail, customer-first mindset, familiarity with POS systems, and basic computer skills. - Education: High school diploma or bachelor's degree. A diploma in retail management or gemology is a plus. - Traits: Professional, enthusiastic, and well-groomed with a passion for jewellery and customer service. In addition to a competitive salary with performance-based incentives, ORNAZ offers training and career development opportunities in a dynamic, customer-focused work environment. Staff discounts on ORNAZ jewellery are also provided. Location: Gurugram, Haryana Employment Type: Full-Time Experience Level: 1-2 Years Working Days: 6 Days,