Senior Reservation Executive

Key Responsibilities:

• Handle customer inquiries and bookings for flights, hotels, tour packages, and other travel-related services
• Respond promptly to calls, emails, regarding reservations and itinerary planning
• Make travel arrangements as per client requirements and budget
• Use reservation systems (e.g., Amadeus, Galileo, Sabre, etc.) for booking and ticketing
• Provide accurate pricing, availability, and travel options
• Maintain updated records of bookings and payments
• Coordinate with vendors (airlines, hotels, transport services) for smooth service delivery
• Ensure customer satisfaction and handle any post-booking issues or modifications

Requirements:

• Graduate in Travel & Tourism or related field
• 2+ years of experience in travel reservations or a similar role
• Good knowledge of GDS systems (preferred)
• Excellent communication and customer service skills
• Attention to detail and ability to multitask
• Proficiency in MS Office & reservation software

Preferred Skills:

• Experience in international/domestic travel reservations
• Multilingual abilities (optional but preferred)
• Strong organizational and negotiation skills

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Work Location: In person