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Senior Reservation Executive

2 years

2 - 4 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle customer inquiries and bookings for flights, hotels, tour packages, and other travel-related services
  • Respond promptly to calls, emails, regarding reservations and itinerary planning
  • Make travel arrangements as per client requirements and budget
  • Use reservation systems (e.g., Amadeus, Galileo, Sabre, etc.) for booking and ticketing
  • Provide accurate pricing, availability, and travel options
  • Maintain updated records of bookings and payments
  • Coordinate with vendors (airlines, hotels, transport services) for smooth service delivery
  • Ensure customer satisfaction and handle any post-booking issues or modifications

Requirements:

  • Graduate in Travel & Tourism or related field
  • 2+ years of experience in travel reservations or a similar role
  • Good knowledge of GDS systems (preferred)
  • Excellent communication and customer service skills
  • Attention to detail and ability to multitask
  • Proficiency in MS Office & reservation software

Preferred Skills:

  • Experience in international/domestic travel reservations
  • Multilingual abilities (optional but preferred)
  • Strong organizational and negotiation skills

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

  • Day shift

Work Location: In person

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