Senior Reconciliations Planning and Strategy

What we're looking for:

As aSenior Reconciliations Control Manager, you'll play a pivotal role in building and enhancing our reconciliation framework. This is a high-impactindividual contributorrole that demands strategic thinking, regulatory alignment, and a deep understanding of global payment flows and reconciliation practices.

You'll lead and own key reconciliation initiatives designing scalable processes, driving automation, and ensuring our systems meet regulatory and safeguarding standards. Your focus will be on building for the future: solving complex reconciliation challenges, embedding risk mitigation strategies, and partnering cross-functionally to support new product launches and infrastructure enhancements.

Your day-to-day responsibilities would include:

• Designing and enhancing strategic reconciliation processes to support new and existing products, ensuring alignment with regulatory and safeguarding requirements across the UK, EU, and India.
• Driving reconciliation transformation initiatives from gap assessments and root cause analysis to full implementation of new workflows, system improvements, and automation strategies.
• Owning the reconciliation impact of change collaborating with cross-functional teams to support system migrations, payment flow updates, and regulatory shifts (e.g., ISO 20022 migration).
• Identifying and mitigating reconciliation risks by proactively assessing new product flows, transaction types, and operational changes.
• Implementing sustainable solutions to known reconciliation issues, embedding improvements that increase accuracy, efficiency, and control.
• Leading strategic investigations into recurring or complex breaks, proposing and executing long-term resolutions that reduce operational overhead.
• Ensuring regulatory and internal policy compliance, validating reconciliation coverage and controls across safeguarding, e-money, and payment services.
• Creating clear documentation, dashboards, and materials to support stakeholder visibility, audit readiness, and cross-team understanding.
• Partnering with Product, Engineering, Operations, and Compliance to embed reconciliation requirements into end-to-end journeys and upcoming launches.
• Championing best practices in reconciliation design, helping define what excellent looks like in process integrity, automation, and exception handling.

What makes you a great fit:

• 7-10 yearsof experience in Reconciliation, Risk, or Control roles within a FinTech or financial services environment.
• Strong understanding ofglobal payment flows(SEPA, FPS, BACS, SWIFT, UPI etc.) and how they translate into reconciliation and settlement logic.
• Proven experience designing reconciliation processes aligned with regulatory frameworks (including safeguarding and e-money).
• Excellent analytical and problem-solving skills with the ability to translate complex issues into actionable plans.
• Demonstrated success in process improvement, automation, or system implementation within the reconciliation space.
• Familiarity with reconciliation tools (e.g. AutoRek) and working with APIs, data structures, or custom integrations.
• Strong written and verbal communication skills, with confidence in influencing stakeholders and documenting key processes.
• Highly organised, detail-oriented, and capable of managing strategic projects independently in a fast-paced environment.
• Comfortable working across teams and functions with minimal oversight proactive, curious, and execution focused.
• Track record of successful process redesign, automation, system change management and stakeholder enablement through tools or training.