Senior Quality Manager

5 - 10 years

7 - 14 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Overview:

Quality Manager DQC, Site QC & Snag

adherence and quality excellence across design deliverables, quotations, and on-site execution.

The role demands a strong understanding of residential interior operations, design, and quote

validation, site quality audits, and post-installation snag management. The incumbent will act as

Design, Prolance, OEM, and Management

alignment and continuous improvement in quality standards.

Key Responsibilities:

A. Design & Quotation QC Management (DQC Team)

  • Lead the

    Design QC and Quote QC

    teams to ensure accuracy and completeness of design and quotation deliverables.
  • Review

    daily assigned projects

    for QC and ensure timely closure of checks.
  • Prepare and publish

    monthly DQC performance reports

    with insights and

improvement recommendations.

  • Conduct

    error analysis

    based on feedback/clarifications received from the Production team.
  • Provide

    structured feedback

    to Design, Prolance, and OEM teams based on error trends.
  • Create and implement

    Root Cause Analyses (RCA)

    for recurring process issues.
  • Develop and maintain

    DQC SOPs

    aligned with the concerned teams for standardization.
  • Ensure adherence to the

    DQC process

    across all design and quotation checkpoints.
  • Define and document

    modular standards and guidelines

    for consistency.
  • Participate in

    MRC (Material Requirement & Costing)

    reviews with the VM team for Quote QC validation & revisions.
  • Maintain a

    database of quotation revisions

    and ensure updates are reflected in project documentation.
  • Establish and roll out a

    Quotation QC process

    for continuous improvement.

B. Site Quality Control (Site QC Team)

  • Lead the

    Site QC function,

    ensuring design intent and workmanship are delivered as per quality benchmarks.
  • Define and implement

    SOPs and inspection checklists

    for site quality control.
  • Align Site QC visits based on

    ticketing/forms raised by Project Managers

    .
  • Generate

    monthly site QC reports

    with actionable insights and trends.
  • Coordinate

    material inspection

    within one day of delivery at the site.
  • Ensure

    rectifications are completed

    before handover as per Site QC reports.
  • Collaborate with the execution team to ensure consistent

    quality compliance and client satisfaction

    .

C. Snag Management (Snag Team)

  • Oversee and manage the

    Snag team

    to ensure all pre /post-installation issues are logged, resolved, and tracked.
  • Create

    weekly and monthly snag reports

    highlighting trends, root causes, and improvement areas.
  • Develop and implement

    preventive processes

    to minimize recurring site snags.
  • Conduct

    site and factory visits

    to understand material handling and quality gaps.
  • Organize

    Snag Brainstorming Sessions

    with cross-functional teams.
  • Conduct

    training sessions for execution teams

    to prevent snags and enhance quality awareness.

Cross-Functional Responsibilities:

  • Serve as the

    bridge between Design, Prolance, OEM, and Management,

    ensuring process flow and feedback loops are seamless.
  • Drive

    continuous improvement initiatives

    and support management in quality-related decision-making.
  • Prepare

    MIS and dashboards

    summarizing key QC and snag metrics.
  • Support audits, management reviews, and documentation for process standardization.

Key Skills & Competencies:

  • Strong understanding of

    residential interior design, modular furniture, and fit-out processes

    .
  • Proven experience in

    quality management, process design, and SOP implementation

    .
  • An analytical and data-driven mindset with the ability to generate actionable insights.
  • Excellent communication, coordination, and stakeholder management skills.
  • Proficient in

    Presentation

    ,

    Design Software, MS Office, and project tracking tools

    .
  • Leadership and team management abilities to guide multi-functional QC teams.
  • Conduct training for the Cross-functional teams

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