107 Qc Management Jobs

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for? Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressureANy Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Experienced in quality control for rotary kiln cement production. Skilled in QA/QC, ISO, RCA, and process audits. Strong knowledge of kiln optimization, clinker quality, and pet coke fuel handling. Ensures compliance, consistency, and performance. Health insurance Provident fund Leave encashment Food allowance Shift allowance Over time allowance Accidental insurance

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Unix - Implementation and Maintenance. Experience: 3-5 Years.

Strong knowledge Technical To train 10th/12th passed out students in Automotive Manufacturing technology Sound knowledge in Mechanical- automobile subjects, to train the students Should be able to connect with the students and guide

Qualification: B.Sc./M.Sc. (Chemistry) Experience: Minimum 15 years, with at least 5 years as a QC Head. Industry Requirement: Experience in Quality Control exclusively in Pigment Industries. Required Candidate profile Qualification: B.Sc./M.Sc. (Chemistry) Experience: Minimum 15 years, with at least 5 years as a QC Head. Industry Requirement: Experience in Quality Control exclusively in Pigment Industries.

Post -QA/QC Manager. Qualification - B.E Civil Engineer. Experience- 12 years. We are seeking an experienced and detail-oriented Quality Manager to oversee and ensure the highest standards of quality in our commercial building construction projects from Excavation, Waterproofing, RCC, Finishing and MEP activity The successful candidate will be responsible for developing, implementing, and maintaining quality management systems to ensure all construction work meets or exceeds industry standards, client expectations, and regulatory requirements. should be technically sound, good communication skills and have completed one project life cycle scratch to handing over. 1)Oversee quality control processes for RMC (Ready Mix Concrete) plants, including mix design, batching, and delivery. 2)Ensure compliance with relevant IS codes for steel reinforcement and other construction materials 3)Develop and maintain formwork checklists to ensure structural integrity and finish quality Create and update method statements for various construction activities. 4)Develop and maintain the company's quality manual and project-specific quality plans Conduct regular training sessions on quality standards and procedures for site staff . 5)In-depth knowledge of RMC plant operations and concrete technology Comprehensive understanding of IS codes related to construction, especially those pertaining to steel reinforcement (e.g., IS 456, IS 1786, IS 2502). 6)Experience in developing method statements, quality manuals, and quality plans Familiarity with formwork systems and quality control measures for formwork. 7)Ability to interpret and apply IS codes and other relevant standards Strong technical writing skills for developing method statements and quality documentation. 8)Prepare project-specific quality plans that align with client requirements and company standards. 9)Oversee the planning, execution, and evaluation of mock-up samples for various construction elements. 10)Identify and implement value addition opportunities throughout the construction process. 11)Collaborate with the design team and contractors to refine mock-ups and incorporate value-added features Ensure mock-ups accurately represent the final product and meet quality standards. 12)Lead the preparation and submission of high-quality award entries Coordinate with various departments to gather necessary information and documentation for award submissions . 13)Oversee the implementation of sustainable construction practices aligned with LEED, IGBC, and other relevant international green building standards Coordinate and manage the certification process for green building projects. 14)Ensure compliance with certification requirements throughout the construction process Stay updated on the latest developments in international green building certifications and sustainable construction practices. 15)Develop, implement, and maintain comprehensive quality control (QC) and quality assurance (QA) processes for all construction activities on-site. 16)Establish and maintain effective communication channels with all project stakeholders, including clients, architects, engineers, contractors, and subcontractors. 17)Coordinate pre-construction meetings to align all parties on quality expectations and requirements. 18)Facilitate regular quality-focused meetings with stakeholders to address ongoing issues and improvements Develop and implement strategies to promote a "right first time" approach across all construction activities.

remote typeOn-site locationsMumbai, MH time typeFull time posted onPosted 3 Days Ago job requisition idREQ421882 Post -QA/QC Manager. Qualification - B.E Civil Engineer. Experience- 12 years. We are seeking an experienced and detail-oriented Quality Manager to oversee and ensure the highest standards of quality in our commercial building construction projects from Excavation, Waterproofing, RCC, Finishing and MEP activity The successful candidate will be responsible for developing, implementing, and maintaining quality management systems to ensure all construction work meets or exceeds industry standards, client expectations, and regulatory requirements. should be technically sound, good communication skills and have completed one project life cycle scratch to handing over. 1)Oversee quality control processes for RMC (Ready Mix Concrete) plants, including mix design, batching, and delivery. 2)Ensure compliance with relevant IS codes for steel reinforcement and other construction materials 3)Develop and maintain formwork checklists to ensure structural integrity and finish quality Create and update method statements for various construction activities. 4)Develop and maintain the company's quality manual and project-specific quality plans Conduct regular training sessions on quality standards and procedures for site staff . 5)In-depth knowledge of RMC plant operations and concrete technology Comprehensive understanding of IS codes related to construction, especially those pertaining to steel reinforcement (e.g., IS 456, IS 1786, IS 2502). 6)Experience in developing method statements, quality manuals, and quality plans Familiarity with formwork systems and quality control measures for formwork. 7)Ability to interpret and apply IS codes and other relevant standards Strong technical writing skills for developing method statements and quality documentation. 8)Prepare project-specific quality plans that align with client requirements and company standards. 9)Oversee the planning, execution, and evaluation of mock-up samples for various construction elements. 10)Identify and implement value addition opportunities throughout the construction process. 11)Collaborate with the design team and contractors to refine mock-ups and incorporate value-added features Ensure mock-ups accurately represent the final product and meet quality standards. 12)Lead the preparation and submission of high-quality award entries Coordinate with various departments to gather necessary information and documentation for award submissions . 13)Oversee the implementation of sustainable construction practices aligned with LEED, IGBC, and other relevant international green building standards Coordinate and manage the certification process for green building projects. 14)Ensure compliance with certification requirements throughout the construction process Stay updated on the latest developments in international green building certifications and sustainable construction practices. 15)Develop, implement, and maintain comprehensive quality control (QC) and quality assurance (QA) processes for all construction activities on-site. 16)Establish and maintain effective communication channels with all project stakeholders, including clients, architects, engineers, contractors, and subcontractors. 17)Coordinate pre-construction meetings to align all parties on quality expectations and requirements. 18)Facilitate regular quality-focused meetings with stakeholders to address ongoing issues and improvements Develop and implement strategies to promote a "right first time" approach across all construction activities. Location On-site Mumbai, MH Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Collections (OM) . Experience: 1-3 Years . >

Preferably foundry experience or in manufacturing. Develop, implement QMS in line with ISO 9001, relevant standards Manage audits, third-party certifications Train & mentor quality inspectors, production teams on quality standards and best practices. Required Candidate profile 7 to 12 years of QA exposure. Preferably from the Foundry/Melting shop Industry Documentation of PPAP Understanding of Metallurgy, Heat Treatment, Foundry Can guide employees and cross functional team Perks and benefits Plant is inside GIDC, Manjusar. Free Bus, Career

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Investment Banking(Middle & Back Office) . Experience: 3-5 Years .

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Retail Banking (CLM) . Experience: 1-3 Years .

So what does a Quality Manager really do? Think of yourself as a champion for operational excellence. You will closely monitor program metrics, provide insights and analysis, offer recommendations, and help manage the implementation of service and process improvement programs and efforts. Your contribution will help ensure program metrics and service level requirements for quality are met consistently. You will also take the lead in conducting quality audits, report on findings, and propose new systems and policies for continuous improvement. Consider yourself a consultant to stakeholders, a mentor and guide to Teams, and an important asset to our passionate pursuit for quality. Imagine yourself going to work with one thing on your mind: you are responsible for your programs achievement of performance objectives, ensuring consistency and quality in all customer interactions. As you tackle new tasks for the day, you know that it will lead to one thing: raising the bar for our quality operations to produce ridiculously impressive outcomes. As a Quality Manager, you will leverage on your analytical skills to create a metric-driven determination of our successes. You will identify opportunities for improvement and help develop impactful and measurable action plans to address these. You must be highly motivated by the opportunity to effect change and bring these plans to fruition. So do you have what it takes to become a Quality Manager? Requirements: At least three (3) years of experience in quality management in a BPO environment Excellent communication and presentation skills Knowledgeable in performance data management and analysis We need someone with strategic capability, expert competency in problem solving, and a strong drive for results and excellence. Someone who can cultivate effective and productive business relationships to resolve outstanding quality issues in collaboration with other Quality Assurance leaders.

So what does a Quality Manager really do? Think of yourself as a champion for operational excellence. You will closely monitor program metrics, provide insights and analysis, offer recommendations, and help manage the implementation of service and process improvement programs and efforts. Your contribution will help ensure program metrics and service level requirements for quality are met consistently. You will also take the lead in conducting quality audits, report on findings, and propose new systems and policies for continuous improvement. Consider yourself a consultant to stakeholders, a mentor and guide to Teams, and an important asset to our passionate pursuit for quality . Imagine yourself going to work with one thing on your mind: you are responsible for your programs achievement of performance objectives, ensuring consistency and quality in all customer interactions. As you tackle new tasks for the day, you know that it will lead to one thing: raising the bar for our quality operations to produce ridiculously impressive outcomes. As a Quality Manager , you will leverage on your analytical skills to create a metric-driven determination of our successes. You will identify opportunities for improvement and help develop impactful and measurable action plans to address these. You must be highly motivated by the opportunity to effect change and bring these plans to fruition. So do you have what it takes to become a Quality Manager ? Requirements: At least three (3) years of experience in qualitymanagement in a BPO environment Excellent communication and presentation skills Knowledgeable in performance data management and analysis We need someone with strategic capability, expert competency in problem solving, and a strong drive for results and excellence. Someone who can cultivate effective and productive business relationships to resolve outstanding quality issues in collaboration with other Quality Assurance leaders.

This role is for a QA/QC Manager responsible for the preparation, implementation, and maintenance of quality management systems across all phases of residential construction projects. The ideal candidate should have extensive experience in enforcing quality standards, conducting inspections, managing non-conformities, and ensuring compliance with project specifications and regulatory requirements. The role requires close collaboration with site teams, contractors, and consultants to ensure that all construction activities meet the defined quality benchmarks from initiation to final handover. Job Description About the Role: Preparation and implementation of QA/QC policies and procedures. Carry out audits for ISO 9001, 14001 and OHSAS 18001 and recommend the necessary corrective actions and measures. Monitor policies and procedures and report any areas where improvement is required. Assist the Project/Construction Managers in reviewing the contractors quality specific plans and produce recommendations. Review project plans, drawings, and technical specifications to ensure they meet quality standards and regulatory requirements. Ensure timely and effective resolution for QA or QC issues, in coordination with Construction Manager/Consultant/Department Head. Perform daily inspection and test of all the scopes and character necessary to achieve the quality of construction required in the drawings and specifications for all works under the contract performed ON or OFF site. Carry out inspection and checking for all quality related procedures at the site and ensure all activities at the site are executed as per approved method statement and inspection test plan. Coordinate with the contractors representative and Site Engineer-in-charge for inspection and conduct meeting about related to quality problems including the closure of Non-Compliance Report. Taking care of QA/QC documents of the entire project including certificates, calibrations, test results, inspection requests, non-compliance reports and site instructions/observations, permanent materials delivered and other QA/QC documents. Responsible for the closure of Non-conformance, NCR and Site Instruction, SI. Responsible for the quality and workmanship of every activity and must have thorough knowledge of all phases of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary operations. Develop method statement for the activity including risk assessment, job safety environmental analysis, Inspection Test Plan and Checklist based on specifications of the project. Carry out Internal Audit at the site as scheduled in the Project Quality Plan, PQP. Liaise with Contractors quality Engineer for submission of material submittals to Consultant. Implement quality training programs for project teams and subcontractors to enhance awareness and adherence to quality standards. Prepare and present quality performance reports and metrics to senior management and stakeholders. Qualification Criteria B.E Civil with 5 to 10 years of experience of QA/QC in construction industry In-depth knowledge of construction processes, materials, and quality control principles. Technical awareness of Civil, MEP, HVAC, and Architectural works. Excellent organizational and motivational skills. Outstanding attention to detail and observation ability. Exceptional communication and interpersonal abilities. Ability to lead and motivate teams to achieve quality objectives. Certification in Quality Management (e.g., Certified Quality Manager, Lean Six Sigma) is a plus.

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for? Quality AnalysisQuality AuditingService Quality ManagementHTML5Hyper Text Markup Language (HTML)Ability to perform under pressureProblem-solving skillsResults orientationCommitment to qualityWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Mortgage(Originations) . Experience: 1-3 Years .

Collaborate with the project management team to define the project scope Assist in the management and maintenance of website projects, ensuring content is up-to-date, visually appealing, and user-friendly. Manage project schedules and timelines for Shopify and WordPress websites. Collaborate with the marketing team to implement basic SEO strategies, including keyword research, on-page optimization, and content enhancements to improve organic search rankings. Ensure quality of content with the quick, effective turnaround on website changes Consistently monitor the website keeping in mind brand strategy. Utilize web analytics tools (e.g., Google Analytics) to gather and analyze data on website performance.. Work closely with the Project Executive to ensure that project objectives are met and that project deliverables meet quality standards.

Oversee the quality assurance process for kids apparel and footwear, ensuring adherence to company standards. Collaborate with vendors and internal teams to resolve quality-related issues quickly and effectively. Implement and monitor quality control processes from sampling to final product inspection. Address customer feedback regarding product quality and take necessary corrective actions. Work closely with sourcing, production, and design teams to maintain consistent quality in all product lines. Ensure compliance with safety and quality standards specific to children's apparel and footwear. Provide guidance and training to internal teams and vendors on quality expectations and best practices. Develop and maintain SOPs for quality control across all product categories. Should work on quality for both ( Private label as well as 3rd party label)

addii biotech is looking for Assistant Manager For QC - EXP-10-12 YRS to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

YOUR ROLE We are seeking a talented and driven Quality Analyst to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to identify trends, patterns, and insights that will contribute to our company's growth. In this role you will play a key role in Responsible to receive and review all the quality complaints raised by customer. Deep dive into the quality complaints by identifying the relevant stakeholders for feedback to customer. Responsible to close the quality complaints within the agreed SLAs Responsible to track all the quality complaints and report the status to the Quality manager on a weekly basis. Responsible to prepare MIS / Dashboard on the quality complaints status. Should be good in follow up with relevant stakeholders and get the work done. Good to have experience in any of the FMCG quality department YOUR PROFILE Supply chain knowledge on International trading Good English communication skill Good working knowledge in Excel, Salesforce Should be able to create Dashboards in Power BI WHAT YOU'LL LOVE ABOUT WORKING HERE You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Job Title: QC Manager - Building Material (AAC Block) Location: Ahmedabad Annual Salary: 9,00,000 Employment Type: Full Time Work Mode: On Site Job Schedule Type: Day Number of Positions Opened: 2 Position Overview We are seeking a dedicated and experienced QC Manager to join our team in Ahmedabad, specializing in building materials, particularly AAC blocks. The ideal candidate will have a strong background in quality control and assurance, with a focus on building inspections and construction processes. This role is crucial in ensuring that our products meet the highest standards of quality and safety, contributing to the overall success of our projects. Key Responsibilities Oversee the quality control department, ensuring compliance with industry standards and regulations. Develop and implement quality management systems and procedures for AAC block production. Conduct regular inspections and audits of building materials and construction sites to ensure adherence to quality standards. Collaborate with engineering and production teams to identify and resolve quality issues. Prepare and maintain documentation related to quality control processes and inspections. Train and mentor QC staff to enhance their skills and knowledge in quality management. Analyze quality data and prepare reports for management review. Stay updated on industry trends and advancements in quality control practices. Qualifications The ideal candidate will possess the following qualifications: Bachelor's degree in Engineering, Construction Management, or a related field. 5 to 10 years of experience in quality control management, preferably in the building materials sector. Strong knowledge of QA/QC processes, building inspections, and construction methodologies. Proficient in QC engineering principles and practices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively collaborate with various teams. Ability to work independently and manage multiple projects simultaneously. If you are a proactive and detail-oriented professional with a passion for quality assurance in the construction industry, we invite you to apply for this exciting opportunity. Join us in making a significant impact in the building materials sector!

About the Role Learn and assist in preparing a variety of coffee drinks, including espresso-based beverages, teas, and specialty drinks, adhering to recipes and quality standards and cold section Requirements : Learn and assist in preparing a variety of coffee drinks, including espresso-based beverages, teas, and specialty drinks, adhering to recipes and quality standards and cold section

Knowledge about QC/QA of Concrete Design Mixing, Client handling, Prepare QA/QC plans , Ensure the establishment of quality procedures including time limits for inspection, , testing & other QA/QC requirements of Water Supply/LIS/Highway Projects Required Candidate profile BE Civil with 15 Yrs of exp in QA/QC activities of Water Supply, LIS & Irrigation Works, Highway and Metro Works. Should be able to co-ordinate multiple projects from Head Office, Bengaluru

We are looking for a motivated and organized Team Lead to oversee our Data Entry & Processing Operations team. In this role, you will be responsible for supervising daily workflows, ensuring data quality and turnaround time, and helping your team grow and perform at their best. Key Responsibilities Lead and manage the Data Processing team responsible for validating land/property-related records for client banks. Plan and allocate daily tasks and monitor the accuracy, speed, and quality of outputs. Conduct regular reviews to track performance, identify challenges, and resolve them in collaboration with other teams. Oversee the Quality Check (QC) process, providing constructive feedback and guidance to improve results. Prepare daily, weekly, and monthly reports on productivity and accuracy. Document operational procedures, recurring issues, and process improvements. Act as the point of contact for coordination with management and other internal departments. Key Skills & Competencies Strong team leadership and people management skills. Excellent organizational and time management abilities. Problem-solving mindset with attention to detail. Hands-on experience with QC processes is an advantage. Ability to identify process gaps and drive continuous improvement. Proficient in Gujarati; working knowledge of English is preferred. Basic digital literacy (Excel, dashboard tools, internal workflow tools). Qualifications Bachelors degree in any discipline (or equivalent work experience). 2 to 4 years of experience in data processing or operational roles. Minimum 1 year of experience in a leadership or supervisory position. Experience in BFSI, real estate, or document-based workflows is a plus. Proficiency in Microsoft Excel or Google Sheets. Basic understanding of image editing software (online tools). Good attention to detail. Ability to manage time effectively and work on multiple tasks.

About the company Medilenz is a leading company based in Bengaluru. Medilenz specializes in assisting attorneys, insurance companies, and medical professionals with medical summaries for personal injury, medical malpractice, and mass tort cases. Our AI-powered software developed in-house, allows us to produce organized and concise summaries. We offer a wide range of services to our clients, including medical chronologies, demand letters, life care plans, medical cost projections, medical expert opinions, nursing home reviews, and more. Our medical experts review medical records, consult with attorneys, and prepare detailed reports. Role Description and Requirement for Experienced candidates: This is a full-time on-site role for medical and life science graduates with 3+ years of experience in the medical record review field. Role Profile: Verifying accuracy and completeness: Ensuring that AI document content, narratives and tables are consistent and align with the source documents. Identifying discrepancies and deviations: Detecting the errors, deviation from established protocols, SOPs, and guidelines Ensuring compliance: Making sure that all reviewed documents adhere to company polices, industry standards Providing feedback and recommendations: Offering constructive feedback to medical reviewers to improve the quality of medical information. Collaborating with teams: Working with other departments like demand letter, narrative summary, and life care plan to resolve the issues related to the cases. Maintaining documentation: Properly documenting the QC reviews, QC scores with the resources. Staying updated: Keeping updated with the latest guidelines, SOPs Contributing to process improvement: Adherent to the QC checklist, client templates and SOPs to enhance the efficiency and effectiveness of the medical review process. Quality Check of medical records and Reviewing medical records and preparing medical summaries such as PI-chronology, Indexing, Med-Mal chronology, demand letters etc. and preparing detailed summaries. Proficient any one process at least Ability to analyze a case of medical malpractice, personal injury Performing the Case Analysis and Peer Review (Quality check) Perform medical review, validate follow-up request and perform the medical assessment Look at each individual medical record to check for missing documentation; Prioritize workloads to ensure expedited cases are processed within defined timelines Responsible for the timely completion of individual cases and meeting the SLA for data entry and case analysis activity The successful candidates will collaborate with attorneys and insurance companies to ensure accurate and comprehensive reports are delivered in a timely manner. Required Qualifications: BDS/ MDS/ BHMS/ BAMS/ BUMS/ BPT/MPT/ BSc (Nursing) /MSc (Nursing)Science graduates with strong medical knowledge and 3+ years of experience in reviewing medical records(QC Level). Required Skills: Ability to prepare medical chronology, demand letter, life care plan, future cost projections, and more Indexing and Narrative summary Strong knowledge and understanding of medical records and terminology Excellent analytical and critical thinking skills Attention to detail and accuracy in reviewing and summarizing medical information Ability to work independently and meet deadlines Adaptability, Team work , Time Management, Strong written and verbal communication skills Proficiency in using medical software and technology Previous experience in medical review or related fields is preferred Fluency in English is compulsory Excellent communication and interpersonal skills Strong attention to detail and ability to maintain accuracy. Proficient in MS Office applications and typing skills Special Note: I mmediate joiners who are willing to work from our Bangalore office will be offered good package. Only experienced in Relevant Industry like Law forms , Medico Legal Industry candidate need to apply to this post. Candidates with experience in clinical and other fields will not be considered as experienced . Designation: QC Level 1 or 2 (depending upon experience) Job Location: Bangalore Shift Timing: 9 AM- 6 PM IST CTC: Salary is not a constraint for the right candidate Why Choose Us: Opportunity to work in a dynamic and collaborative team environment. Chance to make a difference in client service through accurate medical record review. Professional development and growth opportunities. Familiarize yourself with our company and the services we provide by visiting our website https://medilenz.com and Medilenz page on LinkedIn . Don't miss this opportunity to join our team. We look forward to meeting you! Contact Person: (Between 10 am to 6 pm(Mon-Sat)) Nithesh Rao/Malita -7892935065