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7.0 - 11.0 years
7 - 11 Lacs
Maharashtra
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description eview and approval of contractor’s FQAPs. Assuring implementation of Quality Plan. Inspection and audit of TL construction work including substation as per FQAP and checklists. Follow up of Quality observations/NCs and timely closure with contractor. Quality audits and Quality checks during erection of Towers. Quality inspection during stringing activity and experience in final checking of towers. Monitoring and planning the Site quality inspections through TPAs. Monitor and review all the Civil activities at site like material incoming, in-process activities, testing and commissioning. Inspection of Transmission line tower parts line templates angles and Bolts etc. Monitoring overall project quality control and quality assurance. Inspection of incoming materials (IMIR) Knowledge of relevant IS codes related to civil works. Preparation of NCs if any, find out root cause, proposed corrective action and suggest preventive action. Review of Drawings, SOP, FQP, Check list, etc. Implementing the QA/QC management system at the site. Provide daily & weekly feedback to project, and quality manager regarding progress reports, inspection & test status, quality issues & NC status. Preparing IMIR, Cube register, test reports for materials. Documentation and testing as per QAP & ITP Directly coordinating with the contractors regarding project activities such as construction, maintenance, support, documentation, and testing activities to ensure compliance with specifications, codes, and client requirements. Providing on job quality training. Reporting and documentation as per Indian Standards Auditing and documentation. Skills to do commissioning and testing. 3rd party inspector and contractor- management. Knowledge of Reinforced Cement Concrete, concrete cube test validation, NDT & core test. Knowledge of relevant IS codes of civil and structure works. Knowledge of raw material testing for civil construction works at site and lab.
Posted 1 day ago
3.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learningNA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 5 days ago
3.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learningNA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 5 days ago
1.0 - 5.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
BAPS SWAMINARAYAN HERBAL CARE is looking for QC/QA Manager to join our dynamic team and embark on a rewarding career journey Quality Assurance: Develop and implement quality control procedures and policies to ensure compliance with regulatory requirements and industry standards This involves creating quality control plans, conducting risk assessments, and establishing quality metrics Inspection and Testing: Perform inspections, tests, and sampling procedures to assess product quality and identify any deviations from standards This may include visual inspections, measurements, functional testing, and other specialized techniques They analyze test data and generate reports to document findings Process Improvement: Collaborate with cross-functional teams to identify areas for process improvement They participate in root cause analysis investigations to determine the underlying causes of quality issues and implement corrective actions to prevent reoccurrence Documentation and Reporting: Maintain accurate and detailed records of quality control activities, test results, and other relevant documentation They prepare quality reports, summaries, and presentations to communicate findings to management and stakeholders Training and Compliance: Provide training and guidance to employees on quality control procedures, standards, and best practices They ensure that employees understand and follow quality guidelines and regulatory requirements They also monitor compliance with internal quality policies and external regulations Supplier Quality Management: Collaborate with suppliers to establish quality requirements and monitor supplier performance They conduct supplier audits, evaluate incoming materials or components, and address any quality issues with suppliers Continuous Improvement: Stay updated on industry trends, emerging technologies, and regulatory changes related to quality control They actively seek opportunities for continuous improvement and implement new methodologies or tools to enhance quality control processes
Posted 1 week ago
2.0 - 5.0 years
9 - 12 Lacs
Vadodara
Work from Office
PTRC- PERFICIO TESTING AND RESEARCH CENTRE is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop and implement quality management systems and processes. Conduct quality audits and inspections. Monitor and analyze quality performance metrics. Collaborate with cross-functional teams to address quality issues. Provide training and support on quality standards and procedures. Ensure compliance with regulatory and quality standards. Stay updated with industry trends and best practices in quality management. Leadership Skills Retail Knowledge Communication Skills Problem-Solving Abilities
Posted 1 week ago
7.0 - 12.0 years
9 - 12 Lacs
Bengaluru
Work from Office
Role & responsibilities Directly responsible for 2 to 3 Team Leads who will internal see 25 to 30 editors Ensure implementation of quality producers. This includes roll out of new procedures, keeping the team updated on client specifications Collaborate with other departments regarding policies and procedures Involvement in QA research and feedback. Channeling internally and externally through: timely follow-up with individuals or/ and the team to ensure the issue at hand is fully addressed and understood Suggest corrective and preventive actions Analyzing error trends and using the data to ensure the targeted group has received the required refresher/training o To improve the overall quality of deliverables by the team and come up with initiatives that increase overall quality and productivity • Identify areas of improvement in team by: o Regularly review and analyze error trends and other quality issues and implement corrective and preventive solutions o Regularly review the QC procedures they are up to date o Improve efficiency o Encourage and implement automation • Ensure the team is updated on the latest software updates and collaborate with the Process Lead/SME to suggest improvements • Represent the QC team in relevant meetings and calls • Team metrics and data organization: o To maintain the teams metrics and present them at monthly performance reviews o Ensure this data is used to display current performance and to ensure adequate capacity for projected volumes o To share this data with team management and the team to improve overall performance • Training and Documentation: Work with trainers and documentation representatives and management: o Organize the training plan for new recruits o Schedule refresher training for the team o Ensure all QC documentations are up to date o Assess documents on a quarterly basis to ensure they are in accordance with Deluxe, client and department expectation • Enforcement: o Ensure all relevant trackers are accurately updated by the team o Ensure that Team Leads are accurate and prompt with their task o To also ensure that established procedures are followed by the team and enforced regularly by the Team Leads • Be involved in business continuity and succession planning, ensuring the next generation of leaders are well groomed, think and act in the desire fashion: o To chart out team members growth in the company, along with Team Leads and managers, and plan for future growth and numbers, promotions, etc, and groom them in accordance with this plan o Work with senior employees individually, if possible, on projects that can bring out their strengths and allow them to develop o Monitor how Team Leads plan their tasks and provide guidance on delegation of tasks and grooming, when required • To ensure smooth and effective communication within the team • Maintain discipline within the team with respect to schedule adherence • To motivate the team and ensure high morale. Work with Leads, managers, and HR, to assure employee engagement are heard and addressed • Conduct annual appraisals of the three Team Leads and participate in the appraisals of team members by the leads • Recognize and reward team members’ accomplishments, through various award nominations • To groom backups to take for all tasks Preferred candidate profile Preferably from BPO/KPO or media industry with minimum of 6 plus years of relevant qc management experience with team management role, should have been part of stakeholder management, involved in corrective and preventive qc measures , mentoring, performance evaluation of teams of qc edits. must be willing to work in all shifts and open to work in bangalore , all days work from home.
Posted 1 week ago
2.0 - 4.0 years
3 - 3 Lacs
Ahmedabad, Thaltej
Work from Office
Key Responsibilities Lead and manage the Data Processing team responsible for validating land/property-related records for client banks. Plan and allocate daily tasks and monitor the accuracy, speed, and quality of outputs. Conduct regular reviews to track performance, identify challenges, and resolve them in collaboration with other teams. Oversee the Quality Check (QC) process, providing constructive feedback and guidance to improve results. Prepare daily, weekly, and monthly reports on productivity and accuracy. Document operational procedures, recurring issues, and process improvements. Act as the point of contact for coordination with management and other internal departments. Key Skills & Competencies Strong team leadership and people management skills. Excellent organizational and time management abilities. Problem-solving mindset with attention to detail. Hands-on experience with QC processes is an advantage. Ability to identify process gaps and drive continuous improvement. Proficient in Gujarati; working knowledge of English is preferred. Basic digital literacy (Excel, dashboard tools, internal workflow tools). Qualifications Bachelors degree in any discipline (or equivalent work experience). 24 years of experience in data processing or operational roles. Minimum 1 year of experience in a leadership or supervisory position. Experience in BFSI, real estate, or document-based workflows is a plus.
Posted 1 week ago
7.0 - 11.0 years
7 - 11 Lacs
Maharashtra
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description eview and approval of contractor’s FQAPs. Assuring implementation of Quality Plan. Inspection and audit of TL construction work including substation as per FQAP and checklists. Follow up of Quality observations/NCs and timely closure with contractor. Quality audits and Quality checks during erection of Towers. Quality inspection during stringing activity and experience in final checking of towers. Monitoring and planning the Site quality inspections through TPAs. Monitor and review all the Civil activities at site like material incoming, in-process activities, testing and commissioning. Inspection of Transmission line tower parts line templates angles and Bolts etc. Monitoring overall project quality control and quality assurance. Inspection of incoming materials (IMIR) Knowledge of relevant IS codes related to civil works. Preparation of NCs if any, find out root cause, proposed corrective action and suggest preventive action. Review of Drawings, SOP, FQP, Check list, etc. Implementing the QA/QC management system at the site. Provide daily & weekly feedback to project, and quality manager regarding progress reports, inspection & test status, quality issues & NC status. Preparing IMIR, Cube register, test reports for materials. Documentation and testing as per QAP & ITP Directly coordinating with the contractors regarding project activities such as construction, maintenance, support, documentation, and testing activities to ensure compliance with specifications, codes, and client requirements. Providing on job quality training. Reporting and documentation as per Indian Standards Auditing and documentation. Skills to do commissioning and testing. 3rd party inspector and contractor- management. Knowledge of Reinforced Cement Concrete, concrete cube test validation, NDT & core test. Knowledge of relevant IS codes of civil and structure works. Knowledge of raw material testing for civil construction works at site and lab.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Order Management-Level 1. Experience: 1-3 Years.
Posted 2 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Quality AnalysisQuality AuditingService Quality ManagementHTML5Hyper Text Markup Language (HTML)Ability to perform under pressureProblem-solving skillsResults orientationCommitment to qualityWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
15.0 - 24.0 years
10 - 13 Lacs
Jammu
Work from Office
Role & Responsibilities: As a QA Manager , you will lead the Quality function across multiple departments, including Quality Assurance (QA), Quality Control (QC), and Microbiology. This critical role ensures that manufacturing operations are fully compliant with international regulations and consistently meet high-quality standards. You will drive continuous improvement initiatives, manage audits, and oversee the development and implementation of strategies to enhance product quality. Key Responsibilities: Leadership & Quality Culture: Lead, mentor, and inspire the Quality teams, promoting a culture of quality across the organization. Ensure audit readiness at all times and foster a proactive, quality-driven environment. Regulatory Compliance & Audits: Ensure strict adherence to international regulatory requirements such as WHO GHP, Revised Schedule M, and other relevant standards. Manage successful audit outcomes to maintain compliance. Manufacturing Operations: Oversee cGMP-compliant operations, focusing on the production of Oral Solid Dosage (OSD), Small Volume Parenteral (SVP), Beta Lactam, and External Preparations. Manage scale-up processes, new product development, and product lifecycle. SOPs & Documentation: Ensure all Standard Operating Procedures (SOPs) align with WHO GHP, Revised Schedule M, and regulatory guidelines. Work closely with cross-functional teams on new product registrations and updates. Quality Management Systems (QMS) & Continuous Improvement: Strengthen and enhance the QMS across the organization. Drive continuous improvement initiatives, ensuring that quality is maintained and improved at all levels of operation. Risk Management & Compliance: Conduct regular compliance reviews, facilitate facility and equipment qualifications, and manage quality risk assessments to mitigate potential risks to product quality. Dossier Filing for Exports: Oversee and manage the preparation and filing of dossiers for export markets, ensuring that all documentation meets regulatory and quality standards. Key Skills & Experience: Experience in Regulated Environments: Extensive experience in manufacturing environments, particularly in the production of injectable products, with a deep understanding of regulatory standards and compliance processes. Audit & Compliance Management: Strong background in audit management, ensuring successful audit outcomes while maintaining the highest standards of compliance. Leadership & Team Management: Proven leadership ability to manage cross-functional teams, mentor staff, and build a cohesive and effective Quality function. Analytical & Negotiation Skills: Strong analytical skills to assess compliance and quality issues, with the ability to negotiate and resolve challenges effectively. Communication & Collaboration: Excellent verbal and written communication skills, with the ability to collaborate effectively with internal teams and external regulatory bodies. Travel Flexibility: Open to travel up to 50% of the time, managing various scheduling requirements across different sites.
Posted 2 weeks ago
6.0 - 10.0 years
12 - 17 Lacs
Faridabad
Work from Office
Job Scope and Accountabilities: Manage the compliance of IAF, Accreditation Boards and applicable regional accreditation associations requirements. Manage the compliance with the unique requirements of various schemes GFSI/ Non GFSI Act as Certification Authority Representative, for Management Systems related Schemes. Manage the compliance companys policy, processes, and procedures requirements. Create the awareness of the compliance of Code of Ethics, Zero tolerance Policy, Compliance code within the team. Technically proficient on IAF guidelines, ISO 17021, ISO22003, 1SO 17065 REQUIREMENTS. Maintain the timelines of getting new accreditations , schemes and manage strong governance of all schemes in accordance to scheme/ accreditation rules. Supervisory Responsibilities: Mentoring & Support of Technical executives, Auditors / Back office executives. Monitoring and support to Operational activities. Duties: To understand the role of impartiality when providing certification activities and the process of taking independent action where necessary, (e.g. informing authorities, accreditation bodies, stakeholders) To maintain the specific management system standards and normative documents. Understanding of the requirements of the Accreditation Body. To maintain applicable laws and regulations for the implementation of certification services. To update knowledge of Accreditation Bodies processes & requirements. To demonstrate the management expertise and ability to lead and take decisions. Review the decisions taken by technical Team relating to certification/verification including the granting, refusing, maintaining of certification/verification, expanding or reducing the scope of certification/verification, renewing, suspending or restoring following suspension, or withdrawing of certification/verification of a Management Systems schemes certification/verification. To demonstrate the ability to communicate effectively with all stakeholders (e.g. Impartiality Committee, Directors, AB and scheme owners) Upgrade the knowledge of local social, economic, and business environment. To ensure and review the high Competence of auditors. To ensure and review the compliance of qualifications and competency of auditors and approvals, satisfactory completion of training of auditors by calibration meetings, training audits, witness audits, approvals of auditors, monitors of work local office, suggests/approves term, and plan of calibration/harmonization meetings with auditors. To conduct audits whenever required and coach other auditors to deliver high standard of auditing. To upgrade existing and build new schemes in conjunction with management goals and initiatives, provide all technical support in pitching new products and help achieving necessary approval w.r.t schemes , regulatory bodies. Qualifications Bachelors degree in appropriate discipline Preferably Food Science Lead auditor course FSMS/ FSSC /QMS or equivalent Minimum 5 year of experience in Technical, Audits, preferably from a CB company. Minimum 4 years of experience in food industry preferably production or quality department. Mid senior level exposure in handling technical governance , certifications and accreditations Additional Information Good written and verbal communication skills Operational Excellence and demonstrated ability to deliver results in multiple challenging situations. Team-focused with the ability to achieve or exceed objectives while working collaboratively with other team members to achieve mutual success. Good at Presentations High leadership and supervisory skills Result oriented Problem solving Good at Retention
Posted 2 weeks ago
5.0 - 9.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Location:Kochi, Bangalore/Chennai/Hyderabad Job Scope and Accountabilities: To conduct audits/ Trainings as per the requirements stated in audit criteria To remain updates on all skill development, code qualification, Regulatory and Industrial requirements related to audits and certifications. To be competent and qualified in Various standards like BRCGS food, packaging, FSSC, ISO 22000, GMP etc. Upgrade the knowledge of local social, economic, and business environment. To ensure TAT- Turnaround time for audit reports as per procedures established by Eurofins. Supervisory Responsibilities: Mentoring & Support of Technical executives, Auditors / Back office executives. Monitoring and support to Operational activities. Duties: To understand the role of impartiality when providing certification activities and the process of taking independent action where necessary, (e.g. informing authorities, accreditation bodies, stakeholders) To demonstrate the management expertise and ability to lead and take decisions. Review the decisions taken by technical manager relating to certification/verification. To demonstrate the ability to communicate with all stakeholders (e.g. Impartiality Committee, Directors) To ensure timely updating of qualifications and competency, satisfactory completion of training, calibration meetings, training audits, witness audits and approvals. Qualifications Bachelors degree in appropriate discipline Preferably Food Science Lead auditor course FSMS/ FSSC /QMS or equivalent Minimum 5 year of experience in Operations, technical, Audits, preferably from a CB company. Minimum 4 years of experience in food industry preferably production or quality department. Additional Information Good at Communication Skill. Good at Presentations Good command on written and spoken English High leadership and supervisory skills Result oriented Problem solving Good at Retention Good at operating Microsoft Office. Proficiency in English. Customer Relationship management system (CRM) Professional Behaviour.
Posted 2 weeks ago
6.0 - 9.0 years
12 - 16 Lacs
Mumbai
Work from Office
Job Location- One Vacancy for North Region One Vacancy for West Region Note5-10 yrs experience required in Certification Bodies Job Scope and Accountabilities: To conduct audits/ Trainings as per the requirements stated in audit criteria To remain updates on all skill development, code qualification, Regulatory and Industrial requirements related to audits and certifications. To be competent and qualified in Various standards like BRCGS food, packaging, FSSC, ISO 22000, GMP etc. Upgrade the knowledge of local social, economic, and business environment. To ensure TAT- Turnaround time for audit reports as per procedures established by Eurofins. To understand the role of impartiality when providing certification activities and the process of taking independent action where necessary, (e.g. informing authorities, accreditation bodies, stakeholders) To demonstrate the management expertise and ability to lead and take decisions. Review the decisions taken by technical manager relating to certification/verification. To demonstrate the ability to communicate with all stakeholders (e.g. Impartiality Committee, Directors) To ensure timely updating of qualifications and competency, satisfactory completion of training, calibration meetings, training audits, witness audits and approvals. Mentoring & Support of Technical executives, Auditors / Back office executives. Monitoring and support to Operational activities. Qualifications Bachelors degree in appropriate discipline Preferably Food Science Lead auditor course FSMS/ FSSC /QMS or equivalent Minimum 5 year of experience in Operations, technical, Audits, preferably from a CB company. Minimum 4 years of experience in food industry preferably production or quality department. Additional Information Good at Communication Skill. Good at Presentations Good command on written and spoken English High leadership and supervisory skills Result oriented Problem solving Good at Retention
Posted 2 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Quality AnalysisQuality AuditingService Quality ManagementHTML5Hyper Text Markup Language (HTML)Ability to perform under pressureProblem-solving skillsResults orientationCommitment to qualityWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
4.0 - 9.0 years
4 - 5 Lacs
Chennai
Work from Office
We are looking for a QC Engineer candidate for our RMC plant at OMR Navalur, Chennai. Candidate should have relevant working experience in a (RMC)Plant. Interested candidates can apply for this position Email-hr@bosoninfra.in-9884557533/9150011080
Posted 2 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
Gandhinagar, Ahmedabad
Work from Office
Key Responsibilities: Strategic Quality Oversight: Analyze and restructure existing QC and QA processes for enhanced efficiency, traceability, and compliance. Design and implement robust quality management systems aligned with industry best practices and cosmetic regulatory norms (e.g., BIS, ISO, GMP, FDA, etc.). Process Upgradation & Automation: Identify gaps in current quality protocols and introduce upgraded methodologies, testing tools, and reporting systems. Collaborate with cross-functional teams to implement tech-enabled solutions for real-time quality monitoring. Audit Preparedness & Compliance: Lead the planning and execution of internal and external audits (client audits, third-party inspections, certifications). Ensure thorough documentation and readiness for audits by maintaining up-to-date quality records and compliance reports. Training & Team Development: Conduct regular training sessions to upskill the QC and QA teams on new testing procedures, documentation practices, and regulatory updates. Act as a mentor and quality champion within the organization to promote a proactive approach to quality assurance. Quality Control Operations: Oversee and manage the end-to-end quality lifecycle: Inward QC: Raw material and packaging material inspections. In-Process QC: Batch consistency and production line checks. Outward QC: Final product verification before dispatch. Drive root cause analysis and CAPA (Corrective and Preventive Actions) for any deviations or failures. SOP Development & Continuous Improvement: Develop and refine Standard Operating Procedures (SOPs) in alignment with global standards. Track and report on key quality KPIs; suggest data-driven improvements for process optimization. Qualifications: Bachelors or master’s degree in chemistry, cosmetics, cosmeceuticals, pharmacy, or related scientific fields. Minimum 4 years of hands-on experience in quality control or quality assurance within the cosmetics, pharmaceutical, or personal care industry. Strong knowledge of industry regulations and quality frameworks (GMP, ISO, BIS, etc.). Experience in audit handling and quality system structuring is a must. Excellent communication skills — both verbal and written. Strong command over MS Office tools, quality documentation platforms, and QMS software.
Posted 3 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
Chennai
Work from Office
IGO Agri Techfarms is looking for QC Manager to join our dynamic team and embark on a rewarding career journey. A QC Manager is responsible for managing the quality control process within a company or organization They oversee the quality assurance procedures for products, services, and processes to ensure they meet the required standards and specifications The QC Manager must be skilled in analyzing data, identifying trends, and implementing corrective actions to improve quality control Develop, implement, and maintain quality control policies and procedures Establish quality control metrics and benchmarks to monitor product and service quality Develop and oversee quality control inspection and testing procedures Analyze quality control data and trends to identify areas for improvement Develop and implement corrective actions to improve quality control processes Ensure compliance with industry standards and regulatory requirements
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Order Management(Comms). Experience1-3 Years.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Retail Banking (CLM). Experience1-3 Years.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Order Management(Comms). Experience3-5 Years.
Posted 3 weeks ago
2 - 7 years
3 - 4 Lacs
Ahmedabad
Work from Office
Role & responsibilities We are looking for a proactive and detail-oriented E-Commerce Executive to oversee and enhance our digital retail operations. The ideal candidate will have hands-on experience in managing fashion e-commerce platforms, product listings, order fulfillment, and online sales strategies. Key Responsibilities Manage and update e-commerce platforms (Shopify, WordPress, etc.) with accurate product listings, pricing, and imagery. Oversee order management, payment processing, and ensure timely dispatch and delivery. Coordinate with logistics partners for both domestic and international shipping, ensuring proper documentation and customs compliance. Monitor inventory levels and sync stock across online platforms to avoid overselling or stockouts. Collaborate with the design, marketing, and customer service teams to enhance user experience and drive online sales. Execute promotional campaigns and coordinate with the marketing team for SEO, social media, and paid ads. Analyze website traffic, conversion rates, product performance, and sales trends using tools like Google Analytics and platform dashboards. Ensure high standards of product presentation, customer support, and post-sales service. Preferred candidate profile 2 to 5 years of proven experience in e-commerce operations, preferably in the fashion or apparel industry. Proficiency in platforms such as Shopify, WooCommerce, WordPress, Nykaa or Myntra. Understanding of e-commerce logistics , inventory management, and marketplace compliance. Familiarity with digital marketing basics , including SEO, social media, and performance tracking. Strong Excel and data management skills; ability to interpret metrics and generate actionable insights. Excellent communication, problem-solving, and coordination skills. Ability to handle multiple tasks and thrive in a fast-paced environment.
Posted 1 month ago
10 - 15 years
6 - 8 Lacs
Rajkot, shapar
Work from Office
Position: Senior Quality Assurance Manager Location: Shapar / Bhunava, Dist. Rajkot Industry: Heavy Fabrication & Machine Building Experience: 1015 Years Qualification: B.E. / Diploma in Mechanical Engineering (DME) About the Company: Singhal Power Presses Pvt. Ltd. is a reputed manufacturer of precision-engineered mechanical presses with a strong commitment to quality, innovation, and customer satisfaction. As we continue to grow, we are seeking a dedicated and highly experienced Senior Quality Assurance Manager to lead our QA function and ensure excellence across all manufacturing stages. Key Responsibilities: Lead the Quality Assurance function across Fabrication, Machine Shop, and Assembly operations . Ensure compliance with internal quality standards and customer specifications. Conduct and supervise in-process inspections , final quality audits , and pre-dispatch checks . Monitor and control Welding, Machining, Painting, and Assembly processes for quality assurance. Drive root cause analysis (RCA) and implement corrective & preventive actions (CAPA) to address quality issues. Prepare and maintain quality documentation, test reports, and inspection records as per ISO standards. Coordinate with the Design, Production, and Purchase departments to enhance product quality. Visit customer sites when required to inspect complaints, analyze defects, and ensure customer satisfaction . Conduct supplier audits and incoming quality inspections for raw materials and bought-out items. Hands-on experience and working knowledge of SAP B1 Quality modules for effective quality tracking and reporting. Champion a culture of continuous improvement through quality awareness, training, and Kaizen initiatives. Desired Candidate Profile: B.E. / Diploma in Mechanical Engineering with 1015 years of relevant experience in heavy fabrication and machine building. Proven leadership in managing a mid-to-large QA team and working across cross-functional departments. Strong understanding of GD&T, fabrication drawings, machining tolerances, welding standards, and QA tools . Experience with ISO 9001 , quality control plans, PPAP, and SPC is highly preferred. Proficiency in using measurement instruments like CMM, Vernier, Micrometer, Surface Tester, etc. Exposure to customer interaction, audits , and problem-solving at the field level . Working knowledge of SAP Business One (SAP B1) is an added advantage. Why Join Us? Work with a leading name in the mechanical press manufacturing industry. Opportunity to drive quality excellence in a high-growth, technology-driven environment. Professional development through cross-functional exposure and leadership responsibility. Competitive salary and growth opportunities for the right candidate. Interested candidates may share their CV at: hr@singhal.co.in 9376624724
Posted 1 month ago
6 - 11 years
4 - 6 Lacs
Chennai
Work from Office
We are looking for QC Engineer candidate for our RMC plant at OMR Navalur Chennai. Candidate should have relevant working experience in Ready Mix Concrete (RMC) Plant. Interested candidates can apply for this position. Call-9884557533 / 9150011080
Posted 2 months ago
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