Senior Quality Assurance Engineer

As a Senior QA Engineer with 4+ years of experience, you will be responsible for designing and executing manual test plans for Dialer and Voicebot products. Your main tasks will include validating SIP/PRI call flows, call recordings, and backend integration. You will also be conducting system, regression, and functional testing to ensure the products meet quality standards. In this role, you will work closely with developers and the product team to identify bugs and verify fixes. It will be essential for you to maintain detailed documentation of test cases, results, and QA reports to track the progress of the testing process effectively. To excel in this position, you must have strong experience in manual QA for telephony/dialer-based products. Hands-on testing knowledge of VoIP, SIP/PRI lines is crucial for this role. Additionally, familiarity with CRM workflows and real-time communication systems will be beneficial. Your attention to detail and communication skills will play a significant role in ensuring the quality of the products. If you are passionate about manual testing and have experience in dialer-related products, this role is an excellent opportunity for you to showcase your skills and contribute to the success of the team.,