Senior Project and Implementation Manager

Senior Project and Implementation Manager

Role Summary

Experience Level:

Key Responsibilities

I. Product Project Management (Internal Focus)

• Oversee the end-to-end execution of the product development lifecycle for new features and releases, utilizing

  Agile/Scrum

  methodologies.

• Planning & Scheduling:

  Define and manage project scope, detailed work plans, schedules, and resource allocation across teams.

• Risk & Issue Management:

  Proactively identify, track, and mitigate project risks, resolving dependencies and escalating critical issues to stakeholders as necessary to maintain project velocity.

• Reporting:

  Provide clear, frequent status updates, project reports, and metric tracking to executive leadership on project health, budgets, and delivery forecasts.

II. Solution Implementation Management (Client-Facing Focus)

• Lead Implementations:

  Serve as the primary project lead for complex, large-scale customer onboarding and product implementation projects.

• Client Relationship:

  Act as the main point of contact for the client project team, managing expectations, communicating project progress, and ensuring alignment on scope.

• Requirements Translation:

  Facilitate detailed discovery and requirements gathering sessions, translating client business needs into specific, actionable configuration and development specifications for internal teams.

• Configuration & UAT:

  Oversee and coordinate all implementation phases, including system configuration, data migration, integration testing, and successful User Acceptance Testing (UAT) sign-off.

• Go-Live & Handover:

  Manage the seamless transition to live operations and formally hand over the solution to the customer support team, ensuring proper documentation is complete.

Required Qualifications & Skills

• Experience:

  4-7 years of demonstrable experience in technical Project Management, Implementation Management, or Solution Consulting within a software or technology product environment.

• Product Expertise:

  Proven track record of managing projects involving the deployment or integration of proprietary software products (SaaS experience is highly desirable).

• Methodology:

  Strong practical knowledge of project management methodologies, particularly

  Agile, Scrum, or Kanban

  .

• Leadership & Communication:

  Exceptional verbal and written communication skills, with the ability to communicate technical subjects to non-technical stakeholders (both internally and externally).

• Problem-Solving:

  Excellent analytical and problem-solving abilities, capable of navigating and resolving conflicts related to scope, resources, and technical roadblocks.

• Education:

  Bachelor's degree in computer science, Business, or a related technical field.

Preferred Certifications (Nice to Have)

• Project Management Professional (PMP)
• Certified ScrumMaster (CSM) or equivalent Agile certification
• Training or experience in a specific CRM or ERP system

Benefits

• Competitive salary and performance bonuses.
• Comprehensive healthcare package.
• Opportunity to work on cutting-edge proprietary products in a global market.
• Dedicated budget for professional development and certifications.

Interested? We look forward to meeting you soon. Please send us your CV at jobs@novoragroup.com including references, salary expectations and earliest possible start date.
For further information about our company visit our website: https://www.meetingbox.com/