Senior Production Planner - US CST Shift - WFO // Gurgaon

We are looking for Production planner with US experience.

Shift:

About the Role:

Key Responsibilities:

• Develop, implement, and maintain detailed production plans with service level objectives and efficiency targets
• Analyze workforce needs and assist in labor and capacity planning
• Serve as the key liaison between Operations and Customer Service departments to ensure alignment on priorities and expectations
• Proactively identify risk, analyze potential impacts, and collaborate on mitigation strategies
• Track and report key performance metrics such as actual vs. planned production performance
• Investigate variances, conduct root cause analysis, and drive corrective actions
• Support internal and external projects coordination to ensure timely deliverables
• Generate actionable reports to guide operational and strategic decision-making
• Identify and implement opportunities to improve workflows, processes, and systems
• Manage order-related issues, including researching and resolving discrepancies
• Maintain documentation and provide training to support evolving work practices
• Lead and participate in continuous improvement and Lean initiatives

Qualifications Required:

• Bachelors degree in Supply Chain, Operations Management, Mathematics, or related field
• 3+ years of experience in production planning, operational analytics, or a related role
• Familiarity with warehouse operations and standard warehousing procedures
• Hands-on experience with Warehouse Management Systems (WMS) and Labor Management Systems (LMS)
• Exposure to ERP systems such as SAP, Oracle, or similar
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)
• Experience with programming languages such as Python, R, SQL
• Strong verbal and written communication skills
• Highly organized with strong problem-solving and decision-making skills

Benefits and Perks:

• Flexible remote work environment
• Professional development and training opportunities
• Collaborative team culture with exposure to cross-functional departments and strategic projects