Senior Product Manager, Partner Credit Services

At Tide, we are dedicated to developing a business management platform that is tailored to save time and money for small businesses. Our services include offering business accounts, banking services, and a range of administrative solutions like invoicing and accounting. Since our launch in 2017, Tide has grown to serve over 1 million small businesses globally, catering to SMEs in the UK, India, and Germany. With our headquarters in central London and additional offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, our team comprises over 2,000 dedicated employees. As Tide continues to expand rapidly into new markets and products, we are constantly on the lookout for enthusiastic and committed individuals to join us in our mission of supporting small businesses in saving time and money. In this role as a Senior Product Manager for the Partner Credit Services team at Tide, you will be responsible for driving a customer-centric credit experience by implementing scalable, efficient, and impactful solutions. Your key responsibilities will include: - Developing and executing the strategy and roadmap in alignment with customer needs and overall business objectives. - Taking full ownership of outcomes by collaborating with senior leadership, engineering, design, and other cross-functional teams to deliver impactful solutions efficiently. - Engaging global stakeholders and ensuring clarity through effective planning, prioritization, and proactive management of dependencies. - Overseeing the entire product lifecycle from discovery and design to implementation, go-to-market strategies, and post-launch improvements. - Defining success metrics and frameworks based on both qualitative and quantitative insights to steer decision-making. - Advocating for the customer experience while continuously enhancing the product offering. - Keeping abreast of market trends, customer feedback, and competitive landscape to identify future opportunities. To excel in this role, we are looking for a strategic product leader with a strong sense of ownership, a bias towards execution, and a passion for developing impactful products. The ideal candidate will possess: - At least 4 years of product management experience, preferably in credit, lending, or fintech, with a proven track record of owning and scaling products. - Strong customer empathy, particularly in catering to underserved or complex customer segments. - A proactive problem-solving approach, demonstrated through hypothesis formulation, data analysis, roadmap creation, and alignment of execution with business goals. - Experience in launching products that drive tangible business and customer impact, coupled with exceptional communication and stakeholder management skills. - Comfort with ambiguity and a drive to bring structure, clarity, and momentum in dynamic environments. - Solid commercial acumen and a deep understanding of unit economics and their influence on credit product strategies.,