23 Customer Empathy Jobs

The Sales Representative will collaborate closely with AWS, AWS Aggregator, and Progression sales teams to develop and implement a high-volume sales strategy. You will be responsible for owning and driving an AWS business function, as well as cultivating and enhancing business relationships with OEM field teams and distributors for co-selling and co-marketing initiatives. Your role will involve engaging with prospects to present the AWS/Progression Managed service proposition and working with the technical team to make a compelling case for closing deals. Additionally, you will collaborate with the Marketing and sales teams to launch lead generation activities and work alongside the technical team to facilitate and oversee customer technical interactions, Proof of Concept (PoC), and more. The ideal candidate should have hands-on experience in Azure/AWS sales, hold a Bachelor's degree (preferably in Computer Science, a technical discipline, or business), and possess 4-5 years of work experience in a technology sales field, with a preference for exposure to Cloud services (AWS/Azure) and Software services. Furthermore, 5-7 years of experience or exposure to business development or technical sales is desirable. Proficiency in the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.), account management skills, and experience in client-facing roles are essential. Other crucial competencies include the ability to understand technology, customer empathy, business acumen, and a process-oriented mindset. Progression, established in 1995, is a trusted Managed Cloud Service provider with expertise in various emerging technologies such as Data Center services, Storage Consolidation, High-Performance Computing, Virtualization, Cloud Design, and Disaster Recovery as a Service. With a focus on delivering better performing, highly secure, and efficiently managed private cloud environments, Progression is recognized for its infrastructure, skills, governance, and commitment to staying updated with the latest technology innovations. The company is ISO 27001:2013 certified and adheres to ITIL v3 standards in service delivery. Progression operates its own Tier 3+ Data Center in Gurgaon, serving prestigious clients, and is now planning an aggressive expansion of its Data Center and Cloud-based services business.,

You will be part of the Marketing team at Visit Health, where your primary responsibility will be driving User Growth and Corporate Engagement. Your role will involve increasing the number of onboarded consumers/employees, driving engagement initiatives, and collaborating with the Marketing/BD team to develop strategies to connect with high-level contacts such as CXOs, Directors, CHROs, and VPs. Working closely with the Marketing team, you will be involved in crafting account-based content, effectively communicating the value proposition to secure initial meetings with prospects, and developing a strong understanding of Visit Health's offerings. Additionally, you will qualify and develop outbound leads across various business lines through effective communication and discovery processes. It will be essential for you to track the effectiveness of the marketing funnel and engagement initiatives on user onboarding and activity. The ideal candidate for this role should have at least 2+ years of work experience in a customer-facing prospecting role, with a preference for experience in SAAS companies and startups. A core marketing DNA, along with knowledge of SQL, will be beneficial. Empathy towards customers, good interpersonal skills, collaboration abilities with internal stakeholders and end customers, as well as the capability to upsell, are key qualities for success in this role. Prior exposure to tools like MoEngage, Clevertap, etc., will be advantageous in fulfilling your responsibilities effectively.,

The Customer Success Manager plays a pivotal role in driving the success of our selected customers - some of our largest customers in the Manufacturing industry in India - by overseeing how they are onboarded with Autodesk solutions, use them effectively, and expand their impact to achieve business outcomes. You will manage your own portfolio of customers, primarily in the manufacturing industry, working directly with them to co-create and execute a tailored Customer Success Plan that ensures they derive measurable business value from their partnership with Autodesk and our Channel Partners. Additionally, you will leverage data-driven insights to trigger proactive outreach, addressing potential risks such as low product usage or customer churn, ensuring long-term success and retention. You will collaborate within an ecosystem that includes the Sales teams, Technical Sales teams, Autodesk Channel Partners, Technical Support, and Client Services to ensure the success of an assigned set of accounts. Your responsibilities will include co-creating and executing a tailored Customer Success Plan with major customers, aligning on their mission-critical priorities, key initiatives, and adoption plans for Autodesk solutions while driving specific actions to ensure success - aimed at helping customers achieve their desired business outcomes. You will be the owner and orchestrator of Customer Success planning and execution, holding customers, Autodesk teams, and Channel Partners accountable for various actions. As a Customer Success Manager, you will co-document the tangible business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. You will assist customers by providing guidance and resources to support onboarding new solutions, identifying and assisting at-risk customers with low product adoption to help them fully utilize the products and services they've invested in, reducing churn risk. Partnering with Sales teams, Technical Sales teams, Autodesk Channel Partners, Technical Support, Client Services, and others to drive customer success motions will also be part of your role. You will participate in regular Account Planning processes with Sales and Technical Sales teams, identifying targeted accounts to drive success planning activities, engagement strategies, and establish business outcome alignment. Monitoring customer usage data and other health indicators and translating these into strategies for success in collaboration with Reseller Partners and internal Sales teams will be crucial. Engaging confidently with all levels and personas within customer organizations, including contract management, IT administration, end-users, user management, and customer leadership/decision-makers, will also be essential throughout the lifecycle. Minimum Qualifications: - Up to 5 years of Customer Success, Technical/Implementation Consulting, Customer Support, Sales, Technical Sales, Renewal and/or any other customer-facing experience - Demonstrated ability to lead, discover, and uncover the customer's business challenges - Experience working for or working with large India-based corporations with complex structures - Excellent executive and business-level communication skills - Customer Empathy & customer-first mindset - Ability to prioritize multiple complex tasks - Collaboration and coordination across multiple internal and external stakeholders Preferred Qualifications: - Manufacturing industry experience or Manufacturing industry digital solutions Sales and Customer Success experience highly preferred Autodesk offers a flexible working environment, with this role based in Bangalore, India. About Autodesk: Autodesk is a company where amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made but what can be made. Our culture at Autodesk guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future Join us!,

As a leader within the stellar sales team, you will be responsible for selling to our top accounts and managing high-value clients across the region. Your primary role will involve overseeing the entire sales cycle, which often includes engaging with C-level executives. Through product demonstrations, in-market events, and account-specific initiatives, you will embody the Loop vision and drive towards success. Your key responsibilities will include developing a strategic plan to meet sales targets and expand the client base within the large enterprise segment. You will take charge of the sales cycle from start to finish, engaging with C-suite executives at large companies with the assistance of pre-sales and pricing team members. By providing experienced mentorship, you will build and lead a team of high-performing sales executives. Your ability to successfully interact with significant strategic accounts will result in substantial wins for the company. Being the internal voice of the customer, you will play a crucial role in enhancing our go-to-market execution strategy continually. Collaborating with various teams, you will co-develop quarterly targets, incentives, and sales plans for the regional team, which includes multiple Account Executives (AEs) and Sales Development Representatives (SDRs). By implementing a metrics-driven approach to performance management, you will ensure effective reward systems and recognition. The prioritization of opportunities and optimization of sales efforts will be achieved through an Ideal Customer Profile (ICP) mindset. Your responsibilities will also involve ensuring the efficient utilization of CRM and other internal tools for effective data management. Collaborating with sales trainers, you will establish upskilling and training programs for the team. Building strong relationships with internal stakeholders will facilitate faster quote generation and smooth post-win hand-offs to the operations function. Additionally, you will contribute to the company's overall Sales & Growth strategy by working closely with the VP Sales, Chief Revenue Officer (CRO), CEO, and the executive team. To excel in this role, you should possess at least 10 years of experience as a quota-carrying sales professional in the B2B sector, preferably within SaaS, software, hospitality, or telecom industries. Your ability to establish and nurture relationships within the market is crucial, along with a capacity to think innovatively beyond traditional sales approaches. Strong customer empathy, excellent time management skills, familiarity with G Suite and Microsoft Office (including Excel), and fluency in English, Hindi, and/or other relevant regional languages are essential requirements. A willingness to travel, meet new people, and cultivate long-lasting relationships, coupled with a proactive and agile mindset, will be key to succeeding in this dynamic and fast-paced environment.,

At Tide, we are dedicated to developing a business management platform that is tailored to save time and money for small businesses. Our services include offering business accounts, banking services, and a range of administrative solutions like invoicing and accounting. Since our launch in 2017, Tide has grown to serve over 1 million small businesses globally, catering to SMEs in the UK, India, and Germany. With our headquarters in central London and additional offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, our team comprises over 2,000 dedicated employees. As Tide continues to expand rapidly into new markets and products, we are constantly on the lookout for enthusiastic and committed individuals to join us in our mission of supporting small businesses in saving time and money. In this role as a Senior Product Manager for the Partner Credit Services team at Tide, you will be responsible for driving a customer-centric credit experience by implementing scalable, efficient, and impactful solutions. Your key responsibilities will include: - Developing and executing the strategy and roadmap in alignment with customer needs and overall business objectives. - Taking full ownership of outcomes by collaborating with senior leadership, engineering, design, and other cross-functional teams to deliver impactful solutions efficiently. - Engaging global stakeholders and ensuring clarity through effective planning, prioritization, and proactive management of dependencies. - Overseeing the entire product lifecycle from discovery and design to implementation, go-to-market strategies, and post-launch improvements. - Defining success metrics and frameworks based on both qualitative and quantitative insights to steer decision-making. - Advocating for the customer experience while continuously enhancing the product offering. - Keeping abreast of market trends, customer feedback, and competitive landscape to identify future opportunities. To excel in this role, we are looking for a strategic product leader with a strong sense of ownership, a bias towards execution, and a passion for developing impactful products. The ideal candidate will possess: - At least 4 years of product management experience, preferably in credit, lending, or fintech, with a proven track record of owning and scaling products. - Strong customer empathy, particularly in catering to underserved or complex customer segments. - A proactive problem-solving approach, demonstrated through hypothesis formulation, data analysis, roadmap creation, and alignment of execution with business goals. - Experience in launching products that drive tangible business and customer impact, coupled with exceptional communication and stakeholder management skills. - Comfort with ambiguity and a drive to bring structure, clarity, and momentum in dynamic environments. - Solid commercial acumen and a deep understanding of unit economics and their influence on credit product strategies.,

The company culture at our organization is centered around fostering innovation and collaboration among employees to build breakthrough solutions together. Each day, we focus on laying the groundwork for the future and creating an inclusive workplace that values diversity, promotes flexibility, and is dedicated to purpose-driven work. We provide a supportive and nurturing team environment that prioritizes continuous learning and development, acknowledges individual contributions, and offers a range of benefits for you to select from. Join us now! As a hands-on Product Manager, we are looking for someone with a strong technical background and a deep interest in data engineering to drive the enhancement of our data foundation capabilities. In this role, you will collaborate closely with engineering, architecture, design, and go-to-market teams to outline product requirements, set roadmap priorities, and deliver impactful services that empower the BDC platform. Your approach should be customer-centric, execution-oriented, and collaborative to ensure the delivery of valuable outcomes for both internal and external stakeholders. SAP is a global company that empowers over 400,000 customers worldwide to work more efficiently and leverage business insights effectively. Initially recognized for its leadership in enterprise resource planning (ERP) software, SAP has transformed into a frontrunner in end-to-end business application software and associated services encompassing database management, analytics, intelligent technologies, and experience management. With a cloud-based infrastructure serving 200 million users and a workforce exceeding 100,000 employees worldwide, we are committed to our purpose and future goals, fostering a culture of collaboration and personal growth. Whether it's connecting industries, individuals, or platforms, we strive to ensure that every challenge finds a fitting solution. At SAP, we innovate collectively. Our commitment to inclusion is evident in SAP's culture, emphasis on well-being, and adaptable work arrangements, ensuring that everyone, irrespective of their background, feels valued and can perform at their best. We firmly believe that our company is enriched by the diverse skills and attributes that each individual brings, and we invest in our employees to instill confidence and unleash their full potential. Our vision is centered on nurturing all talents and contributing to a fairer and more inclusive world. SAP takes pride in being an equal opportunity workplace and an affirmative action employer. We uphold the principles of Equal Employment Opportunity and offer accessibility support to candidates with physical and/or mental disabilities. If you are interested in pursuing a career at SAP and require accommodation or special assistance to navigate our application process, please reach out to the Recruiting Operations Team through the provided email addresses as per your region. SAP is dedicated to creating an equitable and diverse workforce, and we are committed to providing reasonable accommodations for all individuals. Join us on our journey to build a better future, together. (Note: Requisition ID, Work Area, Expected Travel, Career Status, and other details are mentioned below the job description and are not included in the final text as per the provided instructions.),

About Analytics Vidhya Analytics Vidhya is on a mission to build next-generation AI Professionals across the globe. We aim to build the best community knowledge platform to help you learn, teach, apply, and evaluate your data skills including data science, data engineering, data analysis, machine learning, Artificial Intelligence, and more. Our community members, known as AVians, seamlessly learn through our high-quality AI programs, apply these skills to solve real-life industry problems, and find career-defining jobs through Analytics Vidhya. Why join Analytics Vidhya At Analytics Vidhya, we are in the growth stage, and we ensure the growth of our employees as well. Join us if you aspire to be the sales leader of tomorrow, join us for learning opportunities, join us for ownership, and get handsomely rewarded for your performance. Responsibilities - Build Relationships: Engage and follow up with prospects to nurture trust and long-term connections. - Manage Complete Customer Lifecycle: Oversee the sales process from lead engagement to program enrollment. - Counsel Professionals: Recommend courses aligned with career goals via calls and emails. - Maintain Records: Use CRM tools to track sales activities and manage pipelines. Requirements - Proven experience as a B2C sales representative. - Excellent communication and interpersonal skills. - Outstanding negotiation skills to close sales with the ability to resolve issues and address complaints. - High customer empathy. Perks and Benefits At Analytics Vidhya, we believe in rewarding excellence and fostering a vibrant, success-driven team culture. Here's what you can look forward to as part of our dynamic sales team: - Dream Destinations: Pack your bags for international trips to exciting destinations as part of our celebrations for top-performing teams! - Exciting Prizes: Join an exceptional sales team and win incredible rewards like the latest iPhones, gift vouchers, and more. - Team Competitions: Participate in fun sales challenges to win cash prizes and uplift team spirit. - Quarterly Reward Challenges: Achieve greatness with exclusive individual and team challenges, earning cash rewards for outstanding performance. Criteria - Should have worked in a B2C sales role for at least one year. - Minimum Qualification: Graduate/Diploma. Your success is our success, and we can't wait to celebrate it with you on stage, on trips, and with incredible rewards! **Analytics Vidhya holds the right to change/update any perks and benefits at its sole discretion***,

Job Requisition ID # 25WD90411 Position Overview The Customer Success Manager plays a pivotal role in driving the success of our selected customers - some of our largest customers in the Manufacturing industry in India - by overseeing how they are onboarded with Autodesk solutions, use them effectively, and expand their impact to achieve business outcomes. In this role, you will manage your own portfolio of customers, primarily in the manufacturing industry, working directly with them to co-create and execute a tailored Customer Success Plan that ensures they derive measurable business value from their partnership with Autodesk and our Channel Partners. Additionally, you will leverage data-driven insights to trigger proactive outreach, addressing potential risks such as low product usage or customer churn, ensuring long-term success and retention. You will collaborate within an ecosystem that includes the Sales teams, Technical Sales teams, Autodesk Channel Partners, Technical Support, and Client Services to ensure the success of an assigned set of accounts. Autodesk offers a flexible working environment, with this role based in Bangalore, India Responsibilities Co-create and execute a tailored Customer Success Plan with major customers, aligning on their mission-critical priorities, key initiatives, and adoption plans for Autodesk solutions, while driving specific actions to ensure success - aimed at helping customers achieve their desired business outcomes Be the owner and orchestrator of Customer Success planning and execution, holding customers, Autodesk teams, and Channel Partners accountable for various actions Co-document the tangible business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success Assist customers by providing guidance and resources to support onboarding new solutions, identifying and assisting at-risk customers with low product adoption to help them fully utilize the products and services theyve invested in, reducing churn risk Partner with Sales teams, Technical Sales teams, Autodesk Channel Partners, Technical Support, Client Services, and others to drive customer success motions Participate in regular Account Planning processes with Sales and Technical Sales teams, identifying targeted accounts to drive success planning activities, engagement strategies, and establish business outcome alignment Monitor customer usage data and other health indicators and translate these into strategies for success, in collaboration with Reseller Partners and internal Sales teams Engage confidently with all levels and personas within customer organizations, including contract management, IT administration, end-users, user management, and customer leadership/decision-makers Throughout the lifecycle, identify opportunities for expanding the business relationship and support the Sales team and reseller partners in pursuing expansion opportunities Minimum Qualification Up to 5 years of Customer Success, Technical/Implementation Consulting, Customer Support, Sales, Technical Sales, Renewal and/or any other customer-facing experience Demonstrated ability to lead, discover, and uncover the customer&aposs business challenges Experience working for or working with large India-based corporations with complex structure Excellent executive and business-level communication skills Customer Empathy & customer-first mindset Ability to prioritize multiple complex tasks Collaboration and coordination across multiple internal and external stakeholders Preferred Qualification Manufacturing industry experience or Manufacturing industry digital solutions Sales and Customer Success experience highly preferred Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk its at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When youre an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesks competitive compensation package. Offers are based on the candidates experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site). Show more Show less

You are invited to join our team as a Sales Specialist. Your role will involve understanding the sales process thoroughly and excelling in following up with prospects, nurturing relationships, and successfully closing deals. Your responsibilities will include delivering high-quality and customized demonstrations of Cavintek products to prospects, tailored to their specific needs and priorities. You will need to grasp customer requirements, challenges, timelines, budget constraints, and decision-making authority. Constantly seeking ways to enhance your sales techniques, you should be eager to learn and implement best practices. Interacting with high-level executives such as CEOs, CFOs, VP Finance, Controllers, and Accountants, you must be able to pose insightful questions. Additionally, you will be expected to expand the pipeline through lead generation activities like cold calls, emails, and social collaboration. To excel in this role, you should ideally possess 1-5 years of experience as a sales representative or prospecting specialist. Being self-motivated, you must thrive in a dynamic and fast-paced work environment. Demonstrating genuine empathy towards customers, you should exhibit strong organizational and time management skills. Excellent written and verbal communication skills are essential. A keen desire for learning and development within a startup setting is crucial, along with a sense of urgency and persistence. Please note that we are specifically considering candidates with 1 to 5 years of relevant experience. This position is based in Chennai.,

The Vice President Customer Service and Experience will lead the organization's grievance redressal function, ensuring the timely, compliant, and customer-sensitive resolution of high-level complaints. You will be responsible for governing grievance operations across regions and branches, ensuring adherence to IRDAI regulations, and driving continuous service improvement to protect and enhance customer trust. Your key responsibilities will include owning and resolving complaints escalated to senior leadership and regulators (IRDAI, Ombudsman, Consumer Forums), handling high-impact issues such as mis-selling, service failure, death claims, and policy lapses with utmost sensitivity. You will also be responsible for implementing robust grievance monitoring mechanisms across all locations, conducting quarterly reviews, and providing reports to leadership, identifying key trends, risks, and opportunities. In addition, you will ensure TAT compliance and quality closures that are fair, well-documented, and customer-centric. Driving RCA and implementing systemic corrections for recurring issues will be crucial. Maintaining compliance with IRDAI guidelines, managing IGMS operations, and collaborating with audit and compliance teams to ensure data accuracy and timely reporting will also be part of your role. Analyzing grievance trends for mis-selling indicators, collaborating with Sales, Product, and Training to reduce mis-selling, and improving customer onboarding will be essential for mis-selling prevention. You will champion service recovery initiatives, introduce technology-driven grievance management solutions, and foster a Customer First culture across teams. As a leader, you will lead the central grievance team, guide regional units, and partner with cross-functional leaders to enable swift and holistic grievance resolution. Mentoring team members to promote best practices in service delivery will also be a key aspect of your role. Key Skills & Competencies required for this position include a deep understanding of IRDAI regulations and grievance protocols, strong escalation and stakeholder management abilities, data-driven with strong analytical and reporting skills, familiarity with insurance systems and CRM platforms, high ownership, customer empathy, and ethical leadership, and the ability to influence cross-functional teams. Qualifications & Experience expected for this role are a Graduate degree (preferred in Insurance, Law, or Management); Postgraduate/MBA is a plus, Certifications such as Licentiate/Associate from the Insurance Institute of India (preferred), and 15+ years of experience in life insurance customer service, with 5+ years in grievance redressal leadership. Experience managing escalations at HO/regulatory levels is a must-have, and Life Insurance Experience is mandatory. If you are interested in this position, please share your updated resume on jeena.sunil@evokehr.com or connect on -9274682913.,

As an integral part of LXME, you will be instrumental in transforming the way women in India interact with finances. We are dedicated to empowering Indian women through education, access, and community support. Your role as a woman financial advisor will involve leading a team that caters to a diverse range of women investors, including young professionals, homemakers, mompreneurs, and retiring women. This position goes beyond traditional financial advisory; it is about inspiring financial confidence in every Indian woman. Your primary responsibilities will include guiding and nurturing a team of financial advisors to provide personalized financial planning that is easy to understand and tailored to women across different life stages and income brackets. You will need to grasp the distinct financial requirements of various groups, such as Gen Z, millennials, gig workers, salaried professionals, entrepreneurs, and homemakers. Crafting engagement strategies specific to each cohort, including personalized investment paths, content, webinars, and resources, will be crucial. Staying abreast of investment products, market trends, tax regulations, and compliance updates to deliver informed and relevant advice is essential. Collaborating with the marketing and product teams to develop offerings and campaigns tailored to different cohorts will be part of your role. Upholding high standards of customer trust, empathy, and compliance is paramount. As an ideal candidate, you are a dedicated female finance professional with 7-10 years of experience in wealth management, investment advisory, or personal finance. Possessing certifications like CFP, CFA, or SEBI RIA is a plus. Your proven ability in leading teams and providing customer-centric financial planning is essential. Understanding the financial behaviors, obstacles, and motivations of women is a key strength. Effective communication, coaching, and relationship-building skills are necessary. You are driven by a sense of purpose, yet you are also analytical and results-oriented. Comfort with digital tools and platforms is expected. Join us in our mission to revolutionize the financial landscape for Indian women. You will be part of a supportive and inclusive environment that fosters learning, leadership, and growth. Working with a passionate team, you will have the opportunity to make a tangible impact and drive positive change. If you are a woman who believes in the power of money and is ready to empower other women in claiming it, we invite you to be a part of our team.,

About Thriving Springs Thriving Springs is an AI native skills and knowledge intelligence platform that drives productivity at enterprise organizations across the US, Middle East, and APAC regions. The core belief at Thriving Springs is that customer-facing teams, including sales, operations, and frontline teams, require a combination of behavioral, emotional intelligence, and technical skills along with knowledge in the flow of work. Thriving Springs, a VC funded and profitable company, serves over 40 large enterprises globally. It was founded by seasoned product and engineering professionals with prior experience at Google, ADP, Oracle, and other reputable organizations. This role is ideal for passionate product managers who are purpose-driven and enthusiastic about enhancing skills, learning, and knowledge to empower workplace professionals to thrive in their organizations! Role Title: Senior Product Manager Location: Hyderabad Description: - Take ownership of the product roadmap and strategy for the core platform, collaborating closely with customers to identify future enhancements. - Prioritize product features and collaborate with the engineering team to develop and launch new features. - Act as the voice of the product during customer demos and product rollouts. - Lead efforts to drive product improvements aimed at enhancing user experience and reducing support tickets. - Spearhead the development of Agentic AI first capabilities within the platform, particularly focusing on the AI content studio and Ela (AI assistant) platform. Requirements: - 4+ years of experience in product management. - Demonstrated success in crafting product roadmaps and overseeing engineering execution. - Background in SaaS & AI product management. - Strong communication skills, customer empathy, and an ability to understand user needs. - Startup experience is a plus but not mandatory. - Degree in engineering.,

Founded in 2014 by Amit Khatri and Gaurav Khatri, Noise was established with a bold mission to democratize connected lifestyle technology for every Indian. With a steadfast commitment to consumer-first innovation, this homegrown brand has consistently pushed boundaries, introducing industry-defining breakthroughs across wearable tech, audio, and connected devices. Today, boasting a vibrant community of over 40 million users, Noise stands as India's #1 smartwatch brand and the #2 brand in Truly Wireless Audio, a testament to its relentless pursuit of excellence. Introducing Luna - the future of smart wearables from the House of Noise. Luna sets itself apart as a high-accuracy smart ring with AI-powered coaching. Benchmarked by Philips Biosensing at an impressive 98.2% accuracy, Luna offers advanced health, sleep, and activity tracking, along with free AI-driven wellness plans. Recognized as a Red Dot Design Award 2024 winner, Luna is trusted by Olympians, top athletes, and global icons like Virat Kohli. Join the movement. Wear the future. Shift: 10 PM - 7 AM (6 days a week, with a weekday off, not weekends) Location: Should be from NCR (Remote) Starting Date: Immediate Key Responsibilities: - Customer Query Management: Respond promptly to incoming customer queries across email, live chat, and other social platforms, ensuring high user satisfaction. - Troubleshooting and Problem Solving: Provide accurate information and real-time resolution for user queries regarding the Luna ring. - Proactive Follow-ups: Ensure timely resolution and engage in proactive communication with users regarding their concerns. - Adaptability: Tailor responses to different customer needs, ensuring a personalized experience. - Customer Empathy and Patience: Demonstrate understanding and patience to ensure users feel heard and valued. - Tonality and Documentation: Maintain a friendly and conversational tone while focusing on enhancing the user experience. - Team Collaboration: Collaborate closely with cross-functional teams such as logistics, operations, and the tech team to relay feedback and contribute to product improvement. Requirements: - Tech Savvy: Comfortable working with tech products and online tools. - Communication Skills: Possess strong, clear, and friendly communication skills, as the role involves primarily serving international users. - Prior Internship Background: Experience in customer experience or community management is a plus. - Discipline and Intent: Demonstrate a strong sense of discipline and the intent to learn and grow. - Commitment to the Night Shift: Must not have daytime college or conflicting commitments that hinder the night shift or sleep schedule.,

As an Associate General Manager - Design, you will be responsible for the revenue and overall performance metrics of a designated region. This role involves managing critical growth factors for the business and its employees, taking ownership of key initiatives such as product launches, process improvements, category expansion, and vendor management. Your role will require active contribution to business decisions through qualitative insights and detailed quantitative analysis. You must possess a solid understanding of design requirements and customer experience to enhance business outcomes. Leading and motivating a dynamic city team comprising Business/Design Managers, Territory Area Managers, Designers, DPs, LPs, etc., on a daily basis is a key aspect of this role. Developing a conducive ecosystem for a successful design experience, both internally and for customers, will be crucial. Your responsibilities will include ensuring the quality of design closure for Livspace catalogue products and essential home improvement services in the region. Meeting key performance indicators (KPIs) such as successful design sign-offs, error-free designs, sales penetration, customer satisfaction, and team engagement will be essential. You will act as the voice of the city and customers within Livspace, facilitating continuous feedback for organizational improvement. Required Skills: - Bachelor's degree in Architecture or equivalent, while an MBA would be advantageous - Minimum 6-7 years of experience in an interior fit-out business, managing revenue-generating teams or selling design products/services - Strong attention to detail and exceptional communication skills - Structured thought process and analytical abilities to excel in a fast-paced startup environment - Effective leadership and people management skills, with a history of direct team reporting - Drive for continuous improvement in Design and customer experience - In-depth knowledge of the interior fit-out industry, market trends, and processes - Leadership qualities to hire, retain, motivate, and manage a diverse team effectively - Training and coaching skills to enhance team performance and provide appropriate rewards - Customer-centric approach to problem-solving and building trust with clients - Demonstrated hunger, humility, and agility as a Livspace leader in the specified region.,

The role you are applying for involves providing an exceptional customer onboarding experience for new customers, managing their learning journey, and assisting them in understanding how our business offerings can benefit their success. Your main responsibilities will include facilitating a smooth onboarding process for customers, coordinating resources across multiple teams, proactively communicating with clients, and collaborating with internal teams to ensure a successful onboarding process. Additionally, you will assist customers in their learning journey, tailor their food & drinks menu, demonstrate how our software can enhance their business, and update the company's learning site. To excel in this role, prior experience in customer service roles is required, while industry experience and account management skills are highly desirable. Proficiency in computers, including Mac and PC, as well as MS Office Products is necessary. Excellent communication skills, both verbal and written, strong organizational abilities, and the capacity to thrive in fast-paced environments are essential. About you, the ideal candidate would have experience in customer service or a relevant industry, be highly organized, possess excellent communication skills, and have familiarity with Microsoft Office and CRM Suite. Dealing with English-speaking customers, formal project management training, and a university degree would be advantageous. A positive and extroverted personality, professional appearance, active listening skills, and customer empathy are also valued traits for this role.,

You are looking for a retail store manager to join a private label, bridal-wear brand. The ideal candidate should have a strong understanding of design, fashion, and the ability to effectively manage the operations and business aspects of a couture brand. If you have experience in this field and are passionate about business development, merchandising, and maintaining stock levels, we encourage you to apply. Your responsibilities will include managing the business both in-store and online, including Point-of-Sale platforms like Instagram and Shopify. You will be in charge of merchandising and stockkeeping at various locations, as well as maintaining sales records through these channels. Additionally, you will be responsible for planning and executing social media campaigns, tracking their effectiveness, deciding on new collection designs, and overseeing collection photoshoots. Supplier and stakeholder management will also be a key part of your role. To excel in this position, you must have an education from a reputable fashion management school and previous experience in a similar domain that involves interacting with customers and vendors. Excellent written and verbal communication skills, a sales-oriented mindset, and a customer-centric approach are essential. Your ability to effectively manage vendors, handle stock, and provide exceptional customer service will be critical to your success in this role. If you are ready to take on the challenge of leading a retail store for a bridal-wear brand, apply now and showcase your skills in vendor management, stock management, sales, customer-centricity, stakeholder management, visual merchandising, customer empathy, communication, fashion design, photoshoot planning, social media management, and customer liaison.,

As a Sales Executive at Loop, you will be responsible for owning the sales cycle from end to end, engaging with C-suite executives at midsize and large companies. You will collaborate with the executive team to contribute to the development of diagnostics and healthcare products. Your role will involve accurately forecasting and managing a robust sales pipeline to meet quarterly targets effectively. Utilizing your expertise in need identification and research, you will strategize and implement go-to-market strategies. Your goal will be to create innovative healthcare solutions that align with customer needs and Loop's ecosystem, while also ensuring the successful delivery of annual health checkups in collaboration with clinical operations. To excel in this role, you should have a minimum of 4 years of experience as a quota-carrying sales representative in the B2B sector, preferably within the healthcare industry. Strong customer empathy and exceptional time management skills are essential attributes for this position. Proficiency in G Suite and Microsoft Office, particularly Excel, is required. A deep understanding of the healthcare landscape is crucial for success in this role. Fluency in English, Hindi, and/or other pertinent regional languages is highly valued. Given that Loop is a rapidly growing company, a proactive and agile mindset, characterized by a strong work ethic and quick decision-making abilities, is essential to thrive in our dynamic environment.,

You will be joining Analytics Vidhya, a leading platform dedicated to shaping the next generation of AI professionals worldwide. The core mission is to provide a top-tier community knowledge platform that enables individuals to enhance their data skills in various domains such as data science, data engineering, machine learning, and Artificial Intelligence. As part of this dynamic organization, you will have the opportunity to engage with the AVians, our esteemed community members, who learn, apply, and evaluate their data skills through our comprehensive AI programs. Your role will involve nurturing relationships with prospects, managing the complete customer lifecycle, counseling professionals on suitable courses, and maintaining sales records using CRM tools. To excel in this position, you should have a proven track record as a B2C sales representative, possess excellent communication and interpersonal skills, demonstrate exceptional negotiation abilities, and show high customer empathy. As a valued member of our team, you can expect a range of perks and benefits that reflect our commitment to recognizing and rewarding excellence. At Analytics Vidhya, we believe in celebrating success and fostering a culture of achievement. As part of the sales team, you can look forward to exciting opportunities such as international trips to dream destinations, winning prizes like the latest iPhones and gift vouchers, participating in team competitions for cash rewards, and engaging in quarterly reward challenges to showcase outstanding performance. If you have at least one year of experience in a B2C sales role and hold a minimum qualification of a Graduate/Diploma degree, we invite you to join us in our journey towards success. Your accomplishments will be celebrated through various avenues, including stage recognition, international trips, and exclusive rewards. Please note that Analytics Vidhya reserves the right to modify or update the perks and benefits at its discretion.,

The role involves [Company Name] is looking for a motivated individual to join our team as [Job Title]. As a [Job Title], you will be responsible for [Key Responsibility]. To excel in this role, you should possess the following qualifications [Qualification]. To be successful in this role, you should have at least [Experience] in a similar position. Additionally, proficiency in [Additional Technical Requirements] is required to effectively carry out the responsibilities of this role. Key competencies for this position include: - Teamwork - Agility - Customer Empathy - Purposeful Pursuit of Goals - Pioneering - Deep Domain Knowledge - Future Ready If you are a dynamic individual who thrives in a fast-paced environment and is passionate about [Company Name]"s goals, we encourage you to apply for this exciting opportunity.,

The Software Engineer 4 position entails the responsibility of developing and maintaining iOS and Android mobile applications. As a Software Engineer 4, you will design and implement projects of significant scope, collaborating with cross-functional teams to create solutions that exceed customer expectations. You should possess a Bachelor's degree in computer science, Mathematics, or a related field. Independently designing and implementing projects of significant scope will be a core part of your role. Identifying the root cause of complex software issues and developing efficient, maintainable solutions will also be a key aspect of your responsibilities. Utilizing fundamental skills to solve complex problems beyond your immediate expertise area is essential. Staying updated on new technologies and available vendor packages, evaluating them, and making recommendations as necessary is crucial. You will play a pivotal role in driving continuous improvement within the Bluebeam engineering team by contributing innovative ideas, sharing diverse perspectives, and creatively thinking about solutions. Furthermore, mentoring and supervising less senior developers, collaborating with specialists from various domains, including engineers, product managers, and designers, to iterate rapidly on product requirements and UX/UI designs, evaluating scope, understanding trade-offs, and ramping up swiftly on new complex problems and code bases to significantly contribute to projects will be part of your responsibilities. Additionally, participating in the engineering on-call rotation for the iOS and/or Android apps is expected. In terms of qualifications, we are looking for candidates with at least 7 years of professional software development experience, including 4+ years of experience in mobile app development. Proficiency in native iOS development experience in Swift (minimum 1 year) and native Android development experience in Kotlin (minimum 1 year) is required. Experience working in a fully automated CI/CD environment, automated end-to-end testing for mobile, and leading development efforts for projects of major scope are essential. A successful candidate will demonstrate a track record of collaborating with business and technology team members to understand requirements and translate them into valuable technology solutions. A passion for learning new technologies, empathy with customers to create a delightful user experience, and a positive, team-oriented, results-driven, and organized mindset are key qualities we seek. Strong written and verbal communication skills are also crucial. Nice-to-have qualifications include experience with Rust, familiarity with PDF specification, knowledge of 2D & 3D rendering technologies, background in the construction industry, experience using cross-platform libraries to streamline development efforts and ensure consistent experiences across iOS and Android, and expertise in building modular app architectures that empower development teams to work independently.,

The Fulfillment Manager, AI Content Services in Chennai, India is responsible for leading a high-performing team dedicated to delivering impactful and high-quality content to support small and medium-sized businesses (SMBs) in achieving their marketing objectives. This role plays a crucial part in ensuring that Social and Long-form Content fulfillment consistently meets or exceeds client expectations by focusing on operational excellence, process optimization, and talent development. As a mid-level leader, you will drive innovation in content fulfillment through the adoption of AI, coach team members for optimal performance, and advocate for client success through effective collaboration with both internal and external stakeholders. Additionally, you will contribute to scaling outcomes globally by implementing automation, enhancing efficiency, and developing client-centric strategies. Your responsibilities as a Fulfillment Manager include overseeing various content services such as Social media, blogs, reviews, web copies, and email marketing to ensure alignment with service level expectations and client marketing goals. You will be accountable for maintaining a high standard of content quality in terms of tone, branding, and adherence to platform-specific best practices. Tracking and measuring the team's performance, addressing customer concerns, and managing daily workflow operations will also be part of your role. In terms of team development and coaching, you will conduct regular 1:1 sessions to offer timely feedback, coaching, and support for career advancement and goal setting. Building and enhancing team capabilities in writing, content strategy, and customer empathy will be crucial, along with fostering a collaborative and accountable team culture based on Vendasta's values and leadership principles. As a Fulfillment Manager, you will focus on optimizing processes and integrating AI tools into workflows to drive automation, enhance creative output, and scale fulfillment efficiently. By identifying and implementing process improvements in content creation and QA workflows, you will contribute to enhancing efficiency and quality. You will also collaborate with global fulfillment partners, analyze key performance metrics, and provide regular reporting on productivity, efficiency, and customer satisfaction to drive continuous improvements. The ideal candidate for this role brings to the table at least 7 years of experience in content services, digital marketing, or editorial operations, preferably within agency environments. They should possess strong team leadership skills, strategic thinking abilities, expertise in content development for various marketing channels, and proficiency in branding, messaging, tone, and audience engagement best practices. Additionally, familiarity with digital marketing platforms, process improvement methodologies, and AI tools implementation is essential. Good communication, presentation, and stakeholder management skills are required, along with a bachelor's degree in Communications, Marketing, English, or a related field. Vendasta is a SaaS company that consists of global brands such as MatchCraft, Yesware, and Broadly. We develop and sell software and services to help small businesses operate more efficiently, meet client needs, and provide exceptional client experiences. With offices in Saskatoon, Saskatchewan, Boston, Boca Raton Florida, and Chennai, India, we offer benefits such as health insurance, stock options, paid time offs, professional development opportunities, catered lunches, and a culture based on our core values of Drive, Innovation, Respect, and Agility. Join us at Vendasta and be part of a dynamic team that is dedicated to empowering small businesses and driving innovation in the digital marketing industry.,

The role aims to fulfill the purpose of the position by efficiently carrying out key responsibilities. The ideal candidate should possess the necessary qualifications required for this role. Experience in relevant fields will be an added advantage for potential candidates. In addition to the basic technical requirements, there might be some additional technical skills needed for this role. The competencies that are essential for excelling in this position include teamwork, agility, customer empathy, purposeful pursuit of goals, pioneering spirit, deep domain knowledge, and being future-ready.,

Candidates who can communicate with customers on email. The candidate must have strong written communication skills and the ability to communicate with customers via email effectively. They should be able to empathize with customers, address their concerns or inquiries, and provide clear and professional responses. The candidate should also be detail-oriented, proactive, and able to work independently. Experience in customer service or a similar role is preferred. Preferred candidate should be from Qualified Legal profile or English Literature Background. Requirements: Candidates who can communicate with customers on email. The candidate must have strong written communication skills and the ability to communicate with customers via email effectively. They should be able to empathize with customers, address their concerns or inquiries, and provide clear and professional responses. The candidate should also be detail-oriented, proactive, and able to work independently. Experience in customer service or a similar role is preferred. Preferred candidate should be from Qualified Legal profile or English Literature Background.