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Senior Product Manager

Senior Product Manager

Amazon

3 - 7 years

20 - 25 Lacs

bengaluru

Posted:3 hours ago| Platform:

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Skills Required

data science senior executive analytical global strategy manager technology internationalization qlikview management payment solutions recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Internationalization & Market Expansion
Launch and scale Amazon Music subscription offers in new and growing international markets. Localize pricing strategies, promotions, and upsell experiences to meet regional customer expectations and regulatory requirements. Partner with Finance, Payments, and Engineering teams to deliver trusted, market-ready payment solutions. Build scalable mechanisms for subscription onboarding, lifecycle management, and retention globally. 2. Intelligent Subscription Chatbot Define and drive the global strategy for Amazon Music s subscription chatbot. Create an AI-driven conversational interface that helps customers with subscription-related needs, including plan discovery, pricing questions, upgrades/downgrades, cancellations, entitlements, and benefit access. Collaborate with Engineering, Data Science, and CX teams to design personalized, proactive flows that reduce friction and increase customer confidence in managing their subscriptions. Continuously improve the chatbot s accuracy, coverage, and customer delight using data insights and generative AI capabilities. About the team The Music Subscriptions team builds and maintains the systems that power Amazon Music s global subscription business. We address challenges that affect millions of customers daily, spanning international expansion, payment integrations, promotions, upsells, and next-generation subscription experiences. Bachelors degree Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience in using analytical tools, such as Tableau, Qlikview, QuickSight Experience in building and driving adoption of new tools

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Senior Product Manager