Senior Product Associate, Offers & Shopping

Connected Commerce is an innovative business line designed to expand Chase s ventures beyond ficial services, creating appealing experiences earlier in the purchasing journey. Customers enjoy unmatched value and proactive money management through numerous partner brands. Chase Offers Shopping, a part of Connected Commerce, promotes outcomes for brands and benefits for customers by leveraging strong merchant relationships and industry-leading insights. Merchant Experience within Offers Shopping creates a seamless platform for merchants to connect with Chases extensive consumer base.

As a Senior Product Associate in Offers Shopping - Ad Manager, you will own strategy defining of requirements for new ways for merchants to offer discounts to consumers. These new ways could vary in how the offer is funded, what users are eligible, what transactions are eligible, and so on. To refine and deliver these, you will need to coordinate key business leaders across JP Morgan Chase as we'll as delivery teams across multiple products including Offers Shopping.

Job responsibilities

• Be an expert on our business (including constraints), the industry (including new trends), the competitive landscape (including risks to our business), and the customers we serve everyday
• Collaborate with a wide set of stakeholders from multiple lines of businesses and functions to workshop the best solution that meets the needs of all impacted teams. Solutions will require changes to UI, backend, as we'll as overall strategy
• Manage vendor relationships and oversee platform enhancements and updates.
• Demonstrate a strong cross-functional leadership mindset
• Deliver new offer constructs on-time and fully tested
• Manage and maintain a robust risk and control environment

Required qualifications, capabilities and skills

• 3+ years of experience in product development, technology, or consulting with exposure to rigorous and large-scale program and product management
• Experience working in a highly matrixed organization and managing multiple stakeholders
• Excellent written and verbal communication skills. Ability to present facts, thoughts, and ideas in a clear, concise, and convincing manner to senior stakeholders and partners
• Ability to analyze complex data sets and leverage that analysis to make data driven product decisions
• Proven background in partnering with technology partners to translate product requirements into technology sizing estimates and requirements
• Proficiency in Customer Relationship Management and sales enablement platforms
• Experience in successfully prioritizing new features, while balancing the needs of a cross-functional stakeholder group

Preferred qualifications, capabilities and skills

• Experience with technical products / demonstrated ability to understand complex tech stacks at a high-level
• Experience in offers campaigns or Business to Business (B2B) spaces
• Familiarity with Salesforce technologies
• Experience in highly regulated industries