Senior Process Trainer - Sales

As a Senior Process Trainer at Home Bazaar Services Pvt Ltd, you will be responsible for delivering engaging training sessions on various interpersonal skills crucial for sales success, ensuring trainees have in-depth knowledge of products/services, training new and existing employees on sales processes and procedures, monitoring and guiding employees during live calls, conducting focused training sessions on call structure and objection handling, working closely with sales managers to identify skill gaps, and tracking training effectiveness through assessments and feedback. Key Responsibilities: - Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. - Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. - Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. - Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. - Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. - Work closely with sales managers to identify skill gaps and develop customized training interventions. - Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: - Bachelors degree in any discipline (Training certification is a plus) - 3-6 years of experience as a Sales Trainer or similar role - Proven experience in conducting classroom, virtual, and on-the-floor training sessions - Strong knowledge of sales techniques and call center dynamics - Excellent communication, presentation, and interpersonal skills - Proficiency in MS Office and basic training tools (PPT, LMS, etc.) To apply for this role, please share your resume on priya.verma@homebazaar.com. Experience: 3 to 6 Years Salary: 3.5 Lpa To 6.5 LPA Key Skills: Process Training Functional Area: Training & Development Available Vacancy: 1 Office Location: Vashi,