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Senior Process Manager

Senior Process Manager

eClerx

6 - 9 years

5 - 9 Lacs

Mumbai

Posted:2 hours ago| Platform:

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Skills Required

standard operating procedures project management operations management process management process documentation risk management team management process transition process improvement training quality assurance transition management sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes.

Roles and Responsibility

Manage and implement new processes to improve efficiency and productivity.
Analyze existing processes and identify areas for improvement.
Develop and maintain process documentation and standard operating procedures.
Collaborate with cross-functional teams to ensure seamless process execution.
Monitor and report on process performance metrics.
Identify and mitigate risks associated with process changes or failures.

Job Requirements

Proven experience as a Process Manager with a minimum of 6 years of experience.
Strong understanding of process management principles and methodologies.
Excellent analytical and problem-solving skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong communication and interpersonal skills.
Experience with process management tools and software is preferred.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1506 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

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Senior Process Manager