Senior Presales Solution Engineer for US market
Sales 3-6 Full Time Bengaluru
Role Overview
As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle.
You will engage with prospective customers, understand their HR / people ops challenges, map
those to Keka s product/features, conduct demos or proofs of concept, and enable the sales
team to close deals. You ll act as a bridge between Product, Sales, and Customers, ensuring
the proposed solutions are feasible, scalable, and aligned with customer needs.
Key Responsibilities
Conduct discovery sessions / workshops with prospects to understand their HR systems, process
workflows, technology environment, business needs, and pain points.
Map prospect requirements to Keka s product modules / marketplace / integration capabilities /
APIs & propose tailored solutions.
Deliver product demonstrations, proof of concepts (POCs), and custom demos that illustrate
how Keka can solve customer problems.
Set up demo and trial instances for prospects and ensure a great experience
Support the sales team in responding to RFIs, RFPs, and other technical proposal requests.
Create technical proposals, statements of work (SoWs), and commercial documentation as
needed.
Clarify non functional requirements: infrastructure, security, compliance, data migration,
integrations, etc.
Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back
customer requirements.
Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best
practices, to position product differentiators effectively.
Communicate value propositions clearly to both technical and non technical stakeholders (HR
leaders, Finance, IT, etc.).
Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools.
Occasionally assist in post sales handover to ensure smooth transition from presales to
implementation.
Skills & Qualifications
Great communication skills
Bachelor s degree in Engineering, Computer Science, Information Systems, or equivalent technical
/ business degree.
3 6 years of experience in pre sales / solution consulting / technical sales roles, ideally
within SaaS / HRMS / HR technology domain.
Strong understanding of APIs, integrations, data flows, security & compliance requirements.
Excellent communication, storytelling, and presentation skills; ability to deliver product demos
convincingly.
Able to explain complex technical or HR systems in simple business value terms.
Customer facing experience; stakeholder management skills.
Analytical mindset; ability to think through both functionality & technical constraints.
Ability to multi task, work under deadlines, respond to RFPs etc.
Prior experience working cross functionally with Product / Engineering / Sales teams.
Preferred / Nice-to-Have
Experience in US Market is a great plus
Experience with HRMS / HR tech platforms, marketplace/integration ecosystems.
Prior exposure to enterprise customers (medium to large) with complex HR landscapes.
Knowledge of data regulations/privacy (for example, GDPR / local data protection laws).
Experience with technical demos, POCs.
Certifications relevant to SaaS / integrations / cloud infrastructure.
What Success Looks Like
Conversion rate of presales engagements closed deals.
Reduction in sales cycle time by providing clear & early clarifications during presales.
Quality and timeliness of responses to RFIs/RFPs.
High stakeholder / customer satisfaction during presales.
Effective knowledge sharing: capturing recurring requirements, feature gap feedback to
product.
Why Join Keka
Opportunity to work in a fast growing HR tech SaaS company, where your presales
contributions will directly impact revenue.
Strong ownership and visibility across product, customer, and sales functions.
Collaborative & learning environment; your feedback and insights help shape the product
roadmap.
