Senior Pay Center Coordinator

We have urgent opening forSenior Pay Center Coordinator @Gurgaon location- Night Shift

Interested candidates can reach out to Saloni Sabharwal @connect with us (9999608040) and send their updated resume.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Review timecards that are sent via email.
• Inspect content of timecard against list of validations to ensure all required information is included on the timecard. The list of validations is different based where the associate is working. This role will be applying our most complex timecard validations, based on either the State in which the work is performed, or based on customer specific rules for timecard processing.
• Investigate and route missing timecard information for resolution to customers, associates, or US Service Team members via email.
• Record status of timecard in Sales Force Service Cloud.
• Follow up and resolve timecard issue in time for payroll processing.
• Record details of timecard into Excel template for payroll system processing.
• Report on status of timecard processing.
• Obtain manager approval for unresolved timecard discrepancies.
• Update payroll records by entering changes in exemptions and direct deposit information.
• Maintain payroll operations by following policies and procedures.
• Maintain employee confidence and protect payroll operations by keeping information confidential.
• Retrieve timecard copies based on customer or auditor requests.

QUALIFICATIONS

KNOWLEDGE and EXPERIENCE:

• University degree and 2-3 years of experience working for a global organization in related activity.
• Proficient in Microsoft Office Suite software programs.
• General knowledge of principles, practices & methods of office procedures and practices including records management and document processing.
• Effective communication skills in English (both oral and written).
• Ability to maintain strict confidence with regards to sensitive and protected confidential information.
• Positive attitude and the ability to be empathetic and flexible.
• Ability to handle high volume workload in an efficient manner.
• Effective interpersonal skills, creating good working relationships with both United States and India colleagues.

COMPETENCIES:

• Ability to read and follow SOP instructions.
• Ability to write correspondence using email or Teams.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to carry out instructions furnished in written, oral, or diagram.

Interested candidates can reach out to Saloni Sabharwal @connect with us (9999608040) and send their updated resume.