Senior Operations

What You'll Do

• Work with the operations team to strategize, manage day-to-day operations and oversee the work flow.
• Verification of data shared by enterprise users
• Prepare and provide MIS reports on a regular basis to enterprise users
• Liaise with enterprise users to understand their needs and demands
• Formulate Standard Operating Procedures (SOPs) to ensure consistency in internal processes
• Ensure adoption and adherence to SOPs by all members of the team
• Provide regular reports and updates to Senior Management
• Manage and motivate the team to achieve operational targets and goals
• Ensure that all responsibilities of the team are achieved within the prescribed deadlines
• Manage vendor relationships o Ensure enterprise satisfaction and retention, source constructive feedback and relay it to the relevant teams

Skills/Qualifications

• Minimum 2+ years’ experience in operations
• Bachelor’s degree in business administration, operations management or a related field
• Demonstrable knowledge of people management.
• Previous work experience in legal / financial services / insurance industry is preferred
• Advanced proficiency in MS Excel and Word (eg. Vlookup, MailMerge, etc.)
• Excellent oral and written communication skills
• Well organized and self-motivated

Job Type: Full-time

Pay: ₹400,000.00 - ₹450,000.00 per year

Application Question(s):

• Do you have Previous work experience in legal / financial services / insurance industry is preferred? Specify your answer?
• Do you have experience of Advanced proficiency in MS Excel and Word (eg. Vlookup, MailMerge, etc.)?Specify your answer?

Education:

• Bachelor's (Required)

Experience:

• KYC Verification: 2 years (Required)
• loan verification: 2 years (Required)
• Operations management: 2 years (Required)
• Microsoft Excel: 2 years (Required)

Location:

• Colaba, Mumbai, Maharashtra (Required)

Work Location: In person