Posted:1 day ago|
Platform:
Work from Office
Full Time
Manage daily housekeeping operations across multiple client locations.
Develop and implement SOPs for housekeeping services.
Ensure high standards of cleanliness, hygiene, and safety.
Monitor manpower deployment, rostering, training, and performance.
Conduct site inspections, audits, and quality checks.
Manage vendors, supplies, equipment maintenance, and inventory.
Address client feedback and maintain strong client relationships.
Drive cost optimization without compromising quality.
Ensure compliance with labor laws, safety guidelines, and policies.
Mentor operations staff to build a culture of discipline and service excellence.
Graduate in Hotel Management / Facility Management / Business Administration (Master’s preferred).
8–12 years of experience in housekeeping/facility management, with 4–5 years in operations leadership.
Strong knowledge of housekeeping processes, manpower planning, and quality assurance.
Proficiency in MS Office and facility management systems.
Excellent leadership, interpersonal, and client management skills.
Strong problem-solving, organizational, and decision-making abilities.
Service Excellence
Operational Leadership
Client Relationship Management
Efficiency & Cost Control
Compliance & Safety
Kumar
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