Senior Operations Associate – District Management

Job Description

About Filo: Filo is a cutting-edge, real-time tutoring platform connecting students with expert tutors 24/7. We are on a mission to make quality education accessible to every child. About the Role: We're looking for a passionate Senior Operations Executive – District Management to lead and support school-level educational program implementation. This role involves onboarding schools, coordinating field activities, managing live class execution, and maintaining strong relationships with school stakeholders. What You'll Do: - Lead onboarding and training for schools, headmasters, and teachers.- Ensure seamless execution of live classes across assigned schools. - Monitor attendance, engagement, and resolve operational issues. - Build and maintain strong communication with school staff and education officials. - Drive participation, especially in schools What We’re Looking For: 2–4 years of experience in field operations or education coordination Bachelor's degree required Strong communication and relationship-building skills Ability to multitask and work independently Willingness to work from the Gurgaon office (Sec 32) Immediate availability What We Offer: A mission-driven, fast-growing work environment Competitive salary and career growth Supportive, inclusive team culture Job Type: Full-time Pay: ₹350,000.00 - ₹480,000.00 per year Benefits: Health insurance Provident Fund Schedule: Fixed shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of experience do you have in field operations, education management, or coordination roles? Have you previously worked in the education or EdTech sector? Are you comfortable working with Google Sheets or Excel for tracking and reporting? Location: Gurugram, Haryana (Required) Work Location: In person