Posted:1 week ago|
Platform:
Work from Office
Full Time
Manage and oversee high-value accounts or elite client segments assigned under CAT.
Execute and monitor processes related to [collections, acquisition, or analytics] for elite clientele, ensuring accuracy and compliance.
Identify risks, resolve issues, and escalate critical matters promptly.
Maintain high-quality documentation and reporting for senior management.
Coordinate with cross-functional teams to ensure seamless service delivery and operational excellence.
Achieve key performance indicators (KPIs) related to client engagement, recovery, or acquisition targets.
Provide mentorship or guidance to junior team members within the CAT function.
Stay updated on policies, regulations, and process changes relevant to elite customer management
Axis Max Life Insurance
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