Senior Officer, Branch Relationship Manager, Consumer Banking Group

DBS Bank

5 - 10 years

15 - 19 Lacs

nellore

Posted:11 hours ago| Platform:

Apply

Skills Required

data analysis interpersonal skills time management banking relationship consumer banking customer service management customer engagement financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage and develop a portfolio of branch customers, ensuring exceptional customer service and building strong relationships
Identify and capitalize on cross-selling opportunities to grow the customers overall relationship with the bank
Collaborate with various teams within the bank to provide tailored solutions and products to meet the diverse needs of customers
Actively participate in branch activities and initiatives to drive business growth and customer engagement
Maintain a thorough understanding of the banks products, services, and policies to effectively advise and guide customers
Contribute to the development and implementation of branch-level strategies and action plans
Provide regular feedback and insights to management on customer trends, market dynamics, and potential areas for improvement

Requirements

Minimum 5 years of experience in a customer-facing role within the banking or financial services industry
Demonstrated ability to build and maintain strong relationships with customers, and a track record of cross-selling and up-selling
Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
Proficient in data analysis and problem-solving, with the ability to identify and implement solutions to address customer needs
Strong organizational and time management skills, with the ability to prioritize and multitask effectively
Commitment to providing exceptional customer service and a deep understanding of the banks products and services
Ability to work collaboratively with cross-functional teams and contribute to the overall success of the branch

More Jobs at DBS Bank

Team Lead, Gujarat

Ahmedabad, Gujarat, India

6 - 8 yrs

Salary: Not disclosed

Associate, Product Manager, Consumer Banking Group

Mumbai

Experience: Not specified

INR 14 - 18 Lacs

Executive Assistant

Bengaluru

2 - 7 yrs

INR 1 - 6 Lacs

Vice President, Team Head, Business Compliance, Legal, Compliance & Secretariat

Mumbai, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Relationship Manager, Institutional Liabilities, Institutional Banking Group

Mumbai, Maharashtra, India

5 - 6 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.