Senior Officer, Branch Operations Manager, Consumer Banking Group

DBS Bank

4 - 6 years

14 - 19 Lacs

dharmapuri

Posted:5 days ago| Platform:

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Skills Required

analytical skills branch banking operations branch head software packages branch banking process improvement consumer banking banking products operations cost reduction initiatives

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage & control all operational functions of the branch with zero errors.
Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.
Ensure timely receipt and submission of regulatory and other reports by the Branch.
Participate in process improvement exercises within branch/cluster.
Identify areas where productivity enhancement and cost reduction initiatives can be introduced.
Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.
Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.

Requirements

Minimum 4 to 6 years experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.
The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.
Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this.
Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations.
Leadership & management skills.
Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.
Analytical skills.

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