Job
Description
The program with the Department of Labour Welfare in Chhattisgarh has been ongoing since 2021, and entails work on policy and process redesigning, capacity building, grievance redressal, and registration drives on the ground, among other things. As the Senior Manager/Lead, you will be expected to lead operations from Indus Action for the department, which may include the following: Collaborate with other organisations in the Project Management Unit (PMU) Conduct primary and/or secondary research to understand areas like scheme implementation gaps, budgets, process flows, etc Create policy or scheme-related memos or briefs Design and implement initiatives to improve the implementation of schemes delivered by the department Actively scout for and onboard partners to support Indus Actions work Manage operations within the budget allocated and ensure that the goals set for the project(s) are achieved Work with the different departments like Education, Panchayat and Rural Development, Labour, Health and Family Welfare, as the organisation is interacting with, in continuing the ongoing work and building upon it through new partnerships as needed. Requirements Knowledge and Technical Skills Stakeholder Management Has led and managed a team of 3+ people through a project for 1+ year Partnered with the government and built relations across levels (BDO, SPD, PS, etc) to drive large-scale projects for 2+ year Project Management Has managed and delivered projects end-to-end for at least 3+ years Is well versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation Data & Technology Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother Has strong analytical skills to create strategies and analyse data Support in the design and Implementation of new projects (portal/dashboards) as per requirement and create plans to be able to maintain the existing applications. Coordinate with the technical personnel and government stakeholders while ensuring the team members are actively working toward established milestones. Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects. Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives Research and Analysis Has worked on at least 1 project involving fieldwork/primary research (preferred) Has experience with secondary research and data analysis Has strong report-writing skills. Core Competencies Citizen Focussed Mindset: Place the vulnerable citizen at the centre of every action. Entrepreneurial Energy: Take ownership of time and resources to deliver solutions. Dealing with Ambiguity: Demonstrate grace under pressure and adapt through progressive elaboration. Growth Mindset: View every experience as an opportunity for growth. Collaboration: Build productive partnerships with both internal and external stakeholders. Education and Experience The applicant must be a Masters Degree Holder with at least 4-5 years of work experience, preferably in the social sector. A strong local understanding of language (Hindi), culture, and terrain is preferred.
