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Incedo
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Senior Manager - Technical Writing

Senior Manager - Technical Writing

Incedo

15 - 20 years

11 - 15 Lacs

Pune

Posted:6 hours ago| Platform:

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Skills Required

technical writing load balancing network security ddos dita cloud services cms robohelp svn sharepoint framemaker sphinx 5g git application security snagit xml visio api documentation madcap flare clearcase technical documentation perforce jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Description :
As a Senior Principle Engineer - Tech Publications at Incedo, you will be responsible for creating technical documentation for internal and external stakeholders. You should have excellent writing skills and be able to communicate complex technical concepts to both technical and non-technical audiences.

Roles & Responsibilities:
Documentation Leadership: Oversee the end-to-end documentation lifecycle, including planning, developing, writing, editing, and publishing complex technical content related to Network Security and Multi-Cloud Services, 5G, DDoS, Application Security, and Load Balancing. Technical Content Development: Create clear, coherent, and technically accurate documentation, diagrams, forms, and presentations that cater to various stakeholders, including technical teams, end-users, and business partners. DITA Implementation: Lead the adoption and implementation of DITA to create modular, reusable content that enhances efficiency and consistency across documentation. Ensure that content is organized logically and can be easily repurposed for various audiences and delivery formats. Stakeholder Collaboration: Act as a bridge between technical teams (Engineering, QA, SEs, PMs) and business stakeholders to ensure accurate and impactful documentation. Innovation and Standards: Implement and maintain documentation standards and processes that enhance content quality and usability, leveraging DITA and other cutting-edge technical writing tools and methodologies. Technical Skills :

Proficiency in modern technical writing tools and platforms, including MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, Sphinx, and RoboHelp.
Strong experience in DITA authoring and publishing processes, including topic-based authoring and the use of DITA XML for content management. Familiarity with version control and repository systems such as SVN, Perforce, Git, Jira, ClearCase, and SharePoint. Experience in creating content for both software (SW) and hardware (HW) products, including User, Programmer, and Admin Guides, as well as API documentation. Strong understanding of Network Security, Multi-Cloud Services, 5G, DDoS protection, Application Security, and Load Balancing.

Nice-to-have skills

Experience with Content Management Systems (CMS) and Single-Source Publishing.
Background in conducting usability tests and contributing to User Interface Design.

Qualifications

Educational Background: A masters degree in arts/science or a bachelors degree in engineering.
Experience: 15+ years of relevant technical writing experience, with at least 5 years in a managerial role overseeing documentation teams in the Network Security domain. Communication Skills: Exceptional written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences. Self-Starter: Ability to work independently and present product information intelligently and persuasively to gain the attention of customers and stakeholders.

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Senior Manager - Technical Writing