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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is seeking a dedicated individual to join the Information Technology Group as part of the Cyber Security Engineering team. As a member of this team, you will play a crucial role in supporting 24x7 operations, which may involve working night and weekend shifts on a rotational basis to meet the organization's business requirements. Your primary responsibilities will include monitoring and triaging security events received by the SOC/CDC from various sources such as social engineering attacks, malware, DDoS, data exfiltration, ransomware, among others. You will be expected to follow standard operating procedures to triage events for the first 20 minutes, engaging Tier2 for further assistance as needed. Utilizing Orchestration tool workflows and knowledge base, you will analyze security event and incident data, update the Ticketing system promptly, and communicate with stakeholders to provide recommendations on mitigation and prevention techniques. In this role, you will work closely with Tier3 teams, escalate security events in a timely manner, stay updated on new Use Cases and process changes, and actively participate in brown bag sessions. The ideal candidate should possess a good understanding of current and emerging security threats and technologies, along with strong proficiency in security event investigations and excellent written and verbal communication skills in English. Prior experience in 24x7 SOC or CDC operations is preferred, along with a Bachelor's or Master's degree in Computer Sciences or Cyber Security. Qualifications for this position include 3-5 years of experience working with a SIEM tool, a solid background in security incident response and system operations, and certifications such as CEH, Security+, OSCP, or other industry-relevant cyber-security certifications. Knowledge of ITIL V3.0 is considered a plus. Minimum qualifications consist of a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field along with 2+ years of cybersecurity-relevant work experience. Alternatively, a High school diploma or equivalent with 4+ years of relevant work experience is also acceptable. If you are an individual with a disability requiring accommodations during the application/hiring process, please contact Qualcomm at disability-accommodations@qualcomm.com. Qualcomm is dedicated to providing a supportive and accessible process for all individuals. As an equal opportunity employer, Qualcomm expects all employees to adhere to applicable policies and procedures, including those related to the protection of confidential information. Staffing and recruiting agencies are advised not to submit profiles, applications, or resumes through Qualcomm's Careers Site, as unsolicited submissions will not be considered. For more information about this exciting opportunity, please reach out to Qualcomm Careers.,

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5.0 - 9.0 years

11 - 15 Lacs

Pune

Work from Office

Experience: 7+ Years Location: Pune / Hyderabad Type: Permanent Notice Period: Immediate to 30 Days Preferred ???? Job Description We are seeking an experienced WAF Engineer (Web Application Firewall) to join our cybersecurity team, focusing primarily on Akamai Web Application and API Protection (WAAP) The ideal candidate will have strong hands-on expertise in WAF configuration, tuning, and policy management across platforms such as Akamai, Cloudflare, F5, Indusface/AppTrana, and Radware, You will work closely with capability leads, security architects, and application teams to ensure robust protection against web-based threats, support tuning requests, analyze logs, and deliver consistent and secure WAF policies across the enterprise, ???? Key Responsibilities Deliver WAAP (Web Application and API Protection) solutions using Akamai for critical applications, Review, analyze, and act on WAF tuning requests, Conduct log analysis to identify false positives and optimize WAF rules, Document WAF tuning procedures, configurations, and policies, Design, develop, and implement tailored WAF policies for diverse applications, Collaborate with cross-functional and application teams to ensure smooth integration of WAF solutions, Implement anti-bypass mechanisms for on-prem applications by enforcing Akamai-only access, Conduct regular assessments and audits of WAF configurations to maintain compliance and optimal performance, Prepare and present monthly/quarterly business reviews to demonstrate WAF effectiveness, Stay updated on emerging web security threats, vulnerabilities, and best practices, Evaluate and recommend new WAAP features and alternative protection models, ?? Key Accountabilities Deliver consistent WAF policy frameworks across infrastructures in alignment with control owners, Enhance false positive management through advanced log analysis, Ensure integration of WAF into broader security architecture, Maintain security compliance and audit readiness, Deliver service reviews and performance reporting to application stakeholders, ???? Mandatory Skills (Candidates must have hands-on experience with at least one of the following) WAF DDoS Akamai WAF DDoS Cloudflare WAF DDoS F5 WAF DDoS Indusface/AppTrana WAF DDoS Radware ??? Preferred Qualifications Bachelors Degree in Computer Science, Cybersecurity, or related field, Industry certifications such as CISSP, CISM, or vendor-specific WAF certifications, Show

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5.0 - 7.0 years

5 - 5 Lacs

Kochi, Thiruvananthapuram

Work from Office

Role Overview The Anti-Phishing Specialist leads the organization's efforts to detect, prevent, and respond to phishing attacks and other email-based threats. This role is pivotal in developing robust anti-phishing strategies, managing email security technologies, responding to incidents, and educating users to enhance organizational resilience against cyber threats. Key Responsibilities - Identify and facilitate takedown of phishing websites and rogue applications. - Proactively address a broad spectrum of cyber threats including DDoS, ransomware, business email compromise (BEC), spear phishing, whaling, vishing, and other social engineering attacks. - Monitor and analyze inbound emails to detect malicious content and recommend rule adjustments to reduce email-borne threats. - Design, implement, and maintain anti-phishing strategies, policies, and procedures. - Manage and optimize anti-phishing tools and platforms, including DMARC, DKIM, SPF, and secure email gateways. - Develop advanced detection rules and filters to counter evolving phishing tactics. - Lead phishing-related incident response efforts--containment, eradication, recovery, and post-incident review. - Deliver regular employee training and awareness programs on phishing prevention. - Collaborate with security teams to provide guidance on email security best practices. - Evaluate emerging anti-phishing technologies and recommend improvements. - Stay abreast of current phishing trends, attack methods, and mitigation techniques. - Produce detailed reports on phishing incidents, metrics, and defensive performance. Qualifications - Bachelor's degree in Computer Science, Information Security, or a related field. - 5+ years of hands-on experience in anti-phishing, email security, or a similar domain. - Strong expertise in email protocols (SMTP, etc.) and security standards (DMARC, DKIM, SPF). - Proven experience with enterprise email security solutions (e.g., Proofpoint, Mimecast, Ironscales). - Deep understanding of phishing tactics, social engineering, and email-based threat vectors. - Strong analytical, problem-solving, and communication skills. - Demonstrated leadership in mentoring or guiding security teams. - Preferred certifications: CISSP, Certified Email Security Manager (CESM), or equivalent. Required Skills SOC L2, Cyber Security, Phishing

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

We are looking for a skilled and experienced Senior Network Engineer to join our team. The ideal candidate should have 5+ years of hands-on experience in managing and supporting enterprise network infrastructure, with expertise in routing, switching, firewalls, VPNs, and network security protocols. Your role will involve designing, implementing, and maintaining complex networks to ensure high availability, performance, and security for business-critical systems. It is essential to have experience with protocols like BGP, OSPF, and technologies such as load balancing and network monitoring tools. Experience with Juniper Hardware is a must, and relevant certifications such as CCNP, NSE, PCNSE, or JNCIA are preferred. As a Senior Network Engineer, your responsibilities will include managing IP connectivity and latency for all data center networks, configuring BGP transit and private peering, collaborating with the Architect team on networking solutions, and overseeing WAN installations. You will also be tasked with improving network performance, monitoring and scaling network bandwidth, implementing future service data centers, planning complex network upgrades and migrations, managing network security, and maintaining network hardware and software. We would like you to have at least five years of experience with Juniper Enterprise Routers and Switches, routing protocols such as BGP, OSPF, VRRP, and traffic engineering, network-based ACLs, policy-based routing, firewall management, NAT, VLANs, and switching. Your ability to generate and maintain technical documentation and network diagrams, work with carrier circuits, troubleshoot complex network issues, and contribute to monitoring and alerting systems is crucial. Experience with network automation tools, DevOps environments, and security protocols is highly desirable, along with operational knowledge of flow-based technologies, IPv6, and UNIX/Linux OS Networking. For this role, a Bachelor's degree in engineering or an equivalent degree from a well-known institute/university is required. PubMatic operates on a hybrid work schedule, with employees working three days in the office and two days remotely to maximize collaboration and productivity. Our benefits package includes paternity/maternity leave, healthcare insurance, broadband reimbursement, catered lunches, and more. Join PubMatic, a leading digital advertising platform, and be part of a team dedicated to providing transparent advertising solutions to publishers, media buyers, commerce companies, and data owners. Founded in 2006, PubMatic enables content creators to run a profitable advertising business that supports multi-screen and multi-format content demanded by consumers.,

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6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Associate / Manager in the cyber security domain, you will be required to have a B.E / B.Tech/ M.CA/M.Sc (IT/CSE) or equivalent with 6-8 years of experience. Your role will involve utilizing your strong technical background in networking/system administration, security administration & testing, as well as hands-on experience in IT security auditing, vulnerability assessment, and penetration testing. You should possess in-depth knowledge of TCP/IP, Networking technologies, LAN Switching, IP Routing, and WAN protocols. An understanding of Data Center architectures and the three pillars of data center infrastructure is essential. Additionally, you should have experience in Perl, Python, Bash, or C Configuration and Security of Operating Systems such as Windows, HP-UX, Linux, Solaris, AIX, etc. Your responsibilities will include working with major networking and security solutions like Next Gen Firewalls, UTMs, IPSs, AFW, VPN, DDoS, Antivirus, Patch Management, DLP, IAM, SIEM, and SOC management tools. You will need to follow best practices in cyber security and adhere to security standards such as NISPG guidelines, NSCS prescribed security audit guidelines, CERT-In guidelines, and more. Furthermore, you should be proficient in security testing techniques like threat modeling, vulnerability scanning, penetration testing, social engineering, wireless penetration testing, and password cracking. Experience in utilizing commercial network and application Security tools and open-source tools is required. Possessing certifications like CEH, GPEN, OSCP, CISSP, CISA, CISM, or equivalent will be an added advantage. Strong leadership, communication skills, and the ability to write quality reports are essential for this role. In your role, you will define the scope of security audit, assess assets, analyze and test client IT environments, perform Internet penetration testing, network architecture reviews, and other security testing tasks. You will provide remediation recommendations and suggestions to enhance the security of IT infrastructure. Collaboration with clients and internal teams to meet client expectations and ensure compliance with high-quality standards will also be part of your responsibilities. This is a full-time position located in Hyderabad.,

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13.0 - 15.0 years

10 - 15 Lacs

Mumbai

Work from Office

Seeking a highly motivated and experienced ProjectManager - Technical account manager. In this customer-facing role, candidatewill be responsible for overseeing the successful delivery and servicesassurance support lifecycle for services (Managed Hosting - cloud,Microsoft End user service, Managed security services, Managed connectivitylike MPLS, ILL etc)) offered to end customer directly at our client'slocations. You will be the primary point of contact for our clients, ensuringenhanced customer experience. Responsibilities *Serve as the primary technical client contact andadvocate for day to day and escalated issues and requests * Ensuringsatisfaction through proactive communication, issue resolution, and regularengagement (status calls, QBRs, documentation). *Safeguard existingrevenue streams while identifying and driving new business opportunities withinaccounts through strategic collaboration with sales teams. *Lead key initiativeslike DC-DR drills and post-deployment handovers, manage service improvementplans, and *ensure timely delivery of customer project milestones. * Collaborate with internal teams and subject matter experts to align onproject goals, optimize customer investments, and provide leadership acrossbusiness units. Track capacity,risks, and service improvements; maintain related trackers; and provide regularaccount status updates to senior management and stakeholders. * Understanding of POA& Leading Major activity e.g. DC DR drill, Handover post deployment Regularlyphase out Service Improvement plans (Technical & Process) to customer &maintain a related tracker Should also beable to drive related Customer Project deliverables. Monitoring, managing, and administering themonetary terms of SLAs and other billing related aspects. *Providethe relevant reports including real time as well as pastdata/information/reports for the department to validate the billing and SLArelated penalties. The reports shall consist (not limited to) of: Summaryof resolved unresolved and escalated issues / complaints. Logsof backup and restoration undertaken reports. Componentwise Virtual machines availability and resource utilization reports. ConsolidatedSLA / Non- conformance reports. ( Detailed Daily, Weekly, Monthly Progress Report ) Clarity on SOP of Operations andMonitoring. Shouldbe able to do customer Architectural review Wouldneed to work from Office or customer location (Mumbai) TrackingInventory including licenses. SLAreconciliation and resolving associated billing disputes. Support,Revenue enhancement through accelerated deliveries. Desired Skill sets & requirement B.E./B.Tech/ MCA ( profile expects min 12-15 yrs of experience in which 10+ yrs experience requested for PM ) In managingand implementing large multilocation IT Network Projects Experience of implementing end to end Projects inPSU/ Government Bodies/ Autonomous Organizations (Under any Indian Governmentlaw) in India. Certifications: PMP / Prince2 Certification (Ifcertified better). Technical Certification: Vmware, Openstack, OperatingSystem Proficientin Windows/Linux systems and virtualization technologies with strong technicalunderstanding of Linux OS, storage, Networkand backup solutions. . Experienced inpublic and private cloud environments, with exposure to firewalls, proxies,IDS/IPS, SIEM, DDoS protection, and Zscaler. . Familiarwith MPLS, and ILL, ensuring robust enterprise connectivity and communication. . Familiar withInfoSec trends, enabling effective positioning of security solutions forcustomers. Strong analytical mindsetwith proven ability to troubleshoot and resolve complex technical issuesefficiently. Excellentlogical reasoning to assess technical issues. CapacityManagement for customer infrastructure and services. RiskIdentification and tracking for Customer infra Leadingcustomer calls and getting into conclusion on the purpose of the call. Abilityto audit customer infrastructure and suggest improvements. Abilityto forecast churn and upgrades for account base. Abilityto tailor message formats and contents to the audience and get heard. Abilityto manage multiple initiatives simultaneously. Comfortabledealing with complex customer relationships, decision processes and competingagendas Abilityto travel for customer meeting/service reviews or Resident On site at CustomerPlace The standard working hours are from09:30 am to 06:30 pm, Flexibility may be required to accommodate projectdeadlines.

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12.0 - 15.0 years

14 - 19 Lacs

Chennai

Work from Office

The leading security organization, TataCommunications Limited, has an immediate job opportunity for Security Operations Lead and the position is required for one of its important customers, Therole defines the ability to handle security team managing Firewalls and Zscalercloud proxy, this includes troubleshooting of security incidents to controlsthe impact also new service request from the customer. Theroles need ability to work independently as well as team management whilehandling multiple client incidents, projects, Service Improvement Plans,Hygiene projects. Responsibilities Lead the technical deploymentor troubleshooting skills on Fortinet Firewall, Zscaler Proxies, F5 WAF, DDoS Implement project/change andtroubleshoot incidents spanning Fortinet Firewall/UTM Implement project/change andtroubleshoot incidents on Zscaler cloud Proxy. Good knowledge on F5 WAF andDDoS service Adherence to ITIL servicemanagement framework Monitor/manage the customerperimeter security infrastructure as per the Service Level Agreement (SLA) withminimal escalations. Vulnerability Management of themanaged infrastructure with appropriate remediation Apply investigation techniquesto document root cause and impact of detected computer securityincidents. Performs or assists with ITsecurity assessments or audits of internal and external networks and systemsunder the direction of the IT Security management. Document findingsin written reports with recommendations for remediation. Assists with the developmentand documentation of an overall IT Security architecture to assureconfidentiality, integrity, and availability of company IT assets.Develops and maintains goodcommunications and working relationships with teams and external clients.Knowledge on Cyber security incidentsand reacting to it in a most optimal and secured way. Driving the mitigation.Identifying and mitigating therisks in the IT environment.Providing inputs to the continualservice improvements and driving the service improvement plans and the hygieneProjects.Actively giving inputs to automatingvarious tasks and driving the required projects.Provide on-call support as perrotation for emergency situations. L Experience/Skill/Qualifications: Bachelors Degree in computerscience or related IT field Experience in Managed SOC anddedicated customer environment 10 to 15 years of experience inNetwork security administration Expert level knowledge inFortinet Firewall and Zscaler cloud Proxies Good knowledge in F5 WAFmanagement Good knowledge in DDoS servicemanagement Expert or Professionalcertification in IT security or network / systems administration is desirable(CCIE, CCNP, CEH, CISSP) Fortinet NSE-1, NSE-2, NSE-3 isrequired, ZIA, ZPA, ZDX is required, Good communication skills Should be flexible to work in 24/7operations environment, Ability to adapt and follow theprocesses and guidelines, Possess an impeccable workethic and a high degree of integrity,

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8.0 - 9.0 years

12 - 14 Lacs

Chennai

Work from Office

Responsible for managing and optimizing SSL certificate lifecycle, DNS infrastructure, Linux and Windows server administration and automate system patching processes. This role is critical to ensuring the security, availability, and performance of our production systems Responsibilities Expert experience in administering Linux operating systems, an in-depth understanding of associated open-source monitoring, management, deployment and reporting tools and an in-depth understanding of Windows operating systems An in-depth understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc). An in-depth understanding of other vituallisation platforms (including VMware EXSi , Experience working to company security policy compliance as well as industry standard certifications such as ISO 27001. Strong scripting/automation capability such as: Bash / Shell scripting Previous extensive hands on experience in Operation and Build of Linux Networks / Platforms / Services and a good level of design experience, with a mindset of simplicity, automation, digitisation and security. A working understanding of service provider technologies relevant to the technology vertical and working knowledge of concepts in other technology verticals.(For example, IP service provider technologies and applications such as eVPN, Segment Routing, BGP, DDoS, DNS, Ipv4, Ipv6, SIP, IPSEC, GRE, L2TP tunnelling techniques, SDN and NFV). Ability to design and implement networks / platforms / services relevant to the technology vertical and working knowledge of impacts and integrations into other technology verticals. Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in Networking and Platforms, with associated security elements. Experience in constructing and reviewing quotes and/or proposals and the relevant numerical skills in order to technically size network / platform / system load capacity requirements. Good level of awareness and current understanding of process, procedure and governance and required, own and team, and contributions to Change Management. Problem Solving Design and implement networks in the most cost-efficient manner through the careful selection of new equipment and the reuse of existing equipment where possible. Provide expert technical advice and guidance to (senior) engineers, in order to help them resolve problems or help complete complex deployments Effectively communicate with team, other teams, customers, 3rd party contractors, suppliers, etc. Provide a confident and proactive face to other internal departments and external agents or clients.

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6.0 - 8.0 years

20 - 35 Lacs

Pune

Work from Office

Technical Skills: • Industry Certifications and an educational background from Information Technology • Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection • Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis • Practical knowledge with Windows, Linux, and TCP/IP networking • Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage • Hands-on experience on security incident response Any Additional Requirements Personal Attributes • Roles and Responsibilities Technical Skills: • Industry Certifications and an educational background from Information Technology • Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection • Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis • Practical knowledge with Windows, Linux, and TCP/IP networking • Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage • Hands-on experience on security incident response Any Additional Requirements Personal Attributes •

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8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be joining Cognizant as an Corporate Security CyberTools Engineering & Architecture Associate Director. In this role, you will provide Security Engineering Services under the supervision of our Director as part of the cybersecurity design architecture and tools management team. Your responsibilities will include acting as a subject matter expert for cybersecurity engineering, which involves developing and documenting reference architectures and technical solution designs for infrastructure services such as data center and Cloud (server storage and networking). You will also be responsible for infrastructure management tuning and administration of core tools like VPN, DNS, DHCP, and DDoS. You will participate in and support the Change Board process to ensure that changes are managed in accordance with process standards and policy requirements. Additionally, you will audit and validate compliance with approved firewall rules and security device configurations, as well as support disaster recovery and business continuity activities. As part of your role, you will be required to document, update, and maintain policies, procedures, and job aids associated with the management of the environment. You will provide data flow design and analysis to support cybersecurity requirements and reference architecture, and develop standards and baselines in accordance with best practice compliance requirements and NIST guidance. Furthermore, you will develop reports, recurring deliverables, and presentations for management and executive stakeholders. Certifications Required for this position include VMware NSX-T Firewall, PaloAlto, CheckPoint, Microsoft Azure, and Algosec.,

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be responsible for automating all manual cases of Firewall and Hotspot Gateway Software. This includes raising bugs and collaborating with developers to resolve them. You will be expected to independently take ownership of your work. Job Competencies required for this role include hands-on experience in Automation scripting and tools, Software Testing, Selenium Test Automation, Performance Testing, Functional Testing, Unit Testing, as well as knowledge of computer networks such as Router, Switch, VLAN, DNS, VPN, NATing, Subnets, DdoS, etc. Strong logical reasoning skills are also crucial for this role. If you are interested in this position, please send your CV to careers@httpcart.com with the Job Code: FTAT - Your Name.,

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15.0 - 20.0 years

11 - 15 Lacs

Pune

Work from Office

Role Description : As a Senior Principle Engineer - Tech Publications at Incedo, you will be responsible for creating technical documentation for internal and external stakeholders. You should have excellent writing skills and be able to communicate complex technical concepts to both technical and non-technical audiences. Roles & Responsibilities: Documentation Leadership: Oversee the end-to-end documentation lifecycle, including planning, developing, writing, editing, and publishing complex technical content related to Network Security and Multi-Cloud Services, 5G, DDoS, Application Security, and Load Balancing. Technical Content Development: Create clear, coherent, and technically accurate documentation, diagrams, forms, and presentations that cater to various stakeholders, including technical teams, end-users, and business partners. DITA Implementation: Lead the adoption and implementation of DITA to create modular, reusable content that enhances efficiency and consistency across documentation. Ensure that content is organized logically and can be easily repurposed for various audiences and delivery formats. Stakeholder Collaboration: Act as a bridge between technical teams (Engineering, QA, SEs, PMs) and business stakeholders to ensure accurate and impactful documentation. Innovation and Standards: Implement and maintain documentation standards and processes that enhance content quality and usability, leveraging DITA and other cutting-edge technical writing tools and methodologies. Technical Skills : Proficiency in modern technical writing tools and platforms, including MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, Sphinx, and RoboHelp. Strong experience in DITA authoring and publishing processes, including topic-based authoring and the use of DITA XML for content management. Familiarity with version control and repository systems such as SVN, Perforce, Git, Jira, ClearCase, and SharePoint. Experience in creating content for both software (SW) and hardware (HW) products, including User, Programmer, and Admin Guides, as well as API documentation. Strong understanding of Network Security, Multi-Cloud Services, 5G, DDoS protection, Application Security, and Load Balancing. Nice-to-have skills Experience with Content Management Systems (CMS) and Single-Source Publishing. Background in conducting usability tests and contributing to User Interface Design. Qualifications Educational Background: A masters degree in arts/science or a bachelors degree in engineering. Experience: 15+ years of relevant technical writing experience, with at least 5 years in a managerial role overseeing documentation teams in the Network Security domain. Communication Skills: Exceptional written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences. Self-Starter: Ability to work independently and present product information intelligently and persuasively to gain the attention of customers and stakeholders.

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5.0 - 10.0 years

11 - 16 Lacs

Pune

Work from Office

We are looking for Technical Support Manager with Enterprise Network Security background to build and drive Technical Support practice providing L2 support for enterprise customers of enterprise/datacenter network security products . The ideal candidate is a customer centric highly effective leader of support who understands what it takes to support and build long term relationships with Enterprise IT/Security teams. The focus of this role is not only on building a highly effective support team but also the knowledge center and tools required to run the practice efficiently. The practice and its success is tied to the overall goals of the client business and so the KPls and decisions must be linked to out comes . The candidate should be highly data oriented and has a strong capability to translate data into insights and use insights to make long term shifts in process and practice . Technical Skills Understating of network devices, security, virtualization. Strong understanding of Network Security technologies and products such as Load balancers, firewalls, proxies, DDOs etc. Solid understanding TCP/IP protocols in depth, familiar with protocols of VLAN, Routing and Forwarding (Datacenter, Enterprise networks), TCP, UDP, SSL, HTTP, DNS among others. Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS (Application Layer 7) Strong networking problem solving and troubleshooting skills, packet level analysis. Mandate to have at least CCNP certification & CCNA Security certification Good to have certifications on: Load balancer & Firewalls Nice-to-have skills Qualifications Experience in setting up and managing technical support teams for Enterprise Network Security. Awareness of operational environment, such as Server OS (Windows and Linux/UNIX), database, active directory along Enterprise Networking. virtualization, Intermediate skills in MS Office (Excel, Word, PowerPoint, and Visio), Salesforce, or other CRM experience . Effective and energetic problem-solver with a strong technical aptitude and the ability to think strategically and creatively. Must possess strong communication skills with the capability to express ideas and concepts in writing and verbally. Worksoncomplexissueswhere analysis of situations or data requires an in -depth evaluation of variable factors.

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16.0 - 21.0 years

27 - 30 Lacs

Pune

Work from Office

Standing at the critical junction between network and applications, our client is a leader in secure application services. Our solutions protect and optimize application performance in a world of many clouds. We strive to enable intelligent automation with deep machine learning, to ensure business critical applications are protected, reliable and always available. Are you up for the challenge? Come join INCEDO and make your impact in the future! As a Director Support, we look towards you as a leader for support operations in networking and network security product domain. Someone who has established support organization for network functions and SaaS operations for scalable and distributed application architectures. Technical Skills Networking Proficiency: Deep understanding of core networking protocols (TCP/IP, UDP, DNS, BGP, OSPF, etc.). Extensive experience in network design, implementation, and troubleshooting. Hands-on experience with network security products such as load balancers, firewalls, DDoS mitigation solutions, and related technologies. Strong understanding of network traffic analysis and packet capture tools. Cloud Platform and Virtualization Expertise: Solid understanding of cloud platforms (OCI, AWS, Azure) and their networking components (VPCs, subnets, security groups, etc.). Good understanding of Virtualized environment in (ESXi, XEN, Hyper-V). Strong understanding of Kubernetes and Docker for containerized form factor network implementations. Troubleshooting and Diagnostic Skills: Expert-level troubleshooting skills with network protocols and security issues. Ability to analyze complex network problems and develop effective solutions. Proficiency in using network monitoring and diagnostic tools. Nice-to-have skills Qualifications Minimum of 16+ years of experience in leading and managing technical support organizations, preferably in the network security or related product industry. Proven track record of success in building and scaling global support operations. Demonstrated ability to develop and implement support strategies that drive customer satisfaction and business results

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6.0 - 11.0 years

15 - 20 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design the organisations computer and network security infrastructure and protect its systems and sensitive information from cyber threats. Do Design and develop enterprise cyber security strategy and architecture Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses Identify risks associated with business processes, operations, information security programs and technology projects Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge Identify security design gaps in existing and proposed architectures and recommend changes or enhancements Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc. Provide support during technical deployment, configuration, integration and administration of security technologies Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity Provide solution of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture Depending on the clients need with particular standards and technology stacks create complete RFPs Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers Provide training to employees on issues such as spam and unwanted or malicious emails Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Program Manager/Director Regular reporting & updates Infrastructure (CIS team) For infrastructure support External Customer To coordinate for all security breaches & resolutions Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Leveraging Technology - Knowledge of current and upcoming security technologies (e.g. Firewalls, IPS, DDoS, SIEM, WAF, Endpoint etc.) and understanding of compliance regulatory requirement like PCI DSS, HIPAA, etc.- Expert Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert Leveraging Technology - In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect - Master Technical Knowledge - Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF or SABSA certification- Master Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Effective Communication Managing Complexity Client centricity Technology Acumen Innovation Problem Solving approach Collaborative Working Execution Excellence

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2.0 - 6.0 years

0 Lacs

delhi

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, offering a place where you can grow, belong, and thrive. Your career here is about believing in yourself, seizing new opportunities and challenges, expanding skills, and expertise in your current role while preparing for future advancements. Encouraged to take every opportunity to further your career within the great global team. The Security Managed Services Engineer (L1) is an entry-level engineering role responsible for providing a managed service to clients to ensure operational Firewall infrastructure. The role involves proactively identifying, investigating, and routing incidents to the correct resolver group. The primary objective is to ensure zero missed service level agreement (SLA) conditions, focusing on first-line support for standard and low complexity incidents and service requests. Additionally, the Security Managed Services Engineer (L1) may contribute to project work as needed. **What you'll be doing:** **Academic Qualifications and Certifications:** - BE/BTech in Electronics/EC/EE/CS/IT Engineering - At least one security certification such as CCNA Security, CCSA, CEH, CompTIA **Required Experience:** - Minimum 2 years of experience in handling security-related products & services, preferably SIEM solution. - Adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR, and other security devices. - Construction of SIEM content required for Content Outputs. - Knowledge of packet level analysis, networking protocols, technologies, and network security. - Sound analytical and troubleshooting skills. **Key Responsibilities:** - Monitor client infrastructure and solutions, identifying problems and errors before or when they occur. - Investigate first-line incidents, identifying root causes. - Provide telephonic or chat support to clients. - Schedule maintenance activity windows for patching and configuration changes. - Follow required handover procedures for shift changes. - Report and escalate incidents as necessary. - Ensure efficient resolution of incidents and requests, update knowledge articles, identify optimization opportunities, and contribute to project work as required. - Implement and deliver Disaster Recovery functions and tests. - Perform any other related task as required. **Workplace type:** On-site Working **Equal Opportunity Employer**,

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2.0 - 5.0 years

4 - 8 Lacs

Ghaziabad

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Hassan

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Chittoor

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Mandya

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Mysuru

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Navi Mumbai

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Nashik

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Nizamabad

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 8 Lacs

Thane

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F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Posted 2 weeks ago

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