Senior Manager- Study Abroad

As a Senior Manager Study Abroad (Pathways), you will be responsible for leading a high-performance sales team that specializes in counselling students for global education opportunities. Working closely with Sales Managers and Academic Counsellors, your primary focus will be on driving revenue, closing high-ticket consultative sales, and ensuring student success. Your key responsibilities will include leading a regional team comprising 45 Managers and 25-30 Academic Counsellors, driving monthly/quarterly enrolment and revenue targets, and overseeing the entire sales funnel from lead conversion to post-sale engagement. You will be expected to regularly monitor team pipelines, sales metrics, and funnel hygiene, while also coaching Managers to enhance profiling, objection handling, and closure techniques. In addition, you will travel to respective city centers as required for team reviews and performance optimization, monitor attrition rates to build a strong and stable sales team, and champion upGrad's unique value in the online and offline global education space. The ideal candidate for this role should have at least 4 years of B2C sales experience, preferably in EdTech or high-ticket consultative selling. You should be a hands-on leader with prior experience managing large Inside Sales teams of 20 or more people, possess a strong command of English, be a persuasive communicator and empathetic listener, and be highly data-driven with experience in setting up scalable sales processes. A target-driven, customer-obsessed, and solution-focused mindset is essential, along with a willingness to travel within the region (South or West, depending on the role). Locations for this position are also open in Kochi and Coimbatore. If you meet the qualifications and are interested in this exciting opportunity, please send your resumes to kopal.kedia@upgrad.com.,