Senior Manager Software Engineering-Azure Integration

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, youre joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Key responsibilities include:

• Lead software engineering teams across India to deliver scalable ERP solutions using Microsoft Dynamics 365.
• Collaborate with horizontal functions including System Architecture, DevOps, Cybersecurity, QA, PMO, etc. to deliver
• Drive integration using Azure technologies: Service Bus, Event Hub, Event Grid, API Gateway, Logic Apps.
• Champion agile methodologies and ensure delivery excellence across multiple scrum teams.
• Manage staffing, budgeting, and operational oversight for India-based engineering teams.
• Collaborate with product management, architecture, and business stakeholders to align technical strategy with business goals.

Responsibilities:

• Lead and manage a team of Data Modelers and Integration Developers, providing technical direction, mentoring, and support.
• Oversee the design, development, and maintenance of conceptual, logical, and physical data models, ensuring alignment with the Microsoft Common Data Model and organizational standards.
• Guide the team in designing and implementing data integration solutions using Azure Integration Services (Logic Apps, Functions, Service Bus, API Management, etc.), Microsoft Fabric, and other relevant tools.
• Ensure the team follows best practices for data modeling, integration development, data governance, and data quality.
• Drive the technical roadmap for data modeling and integration initiatives, identifying opportunities for improvement and innovation.
• Collaborate with data architects, solution architects, and business stakeholders to translate business requirements into technical solutions.
• Review and approve data models and integration designs, ensuring technical feasibility and adherence to standards.
• Provide technical expertise and guidance to the team on complex data modeling and integration challenges, including working with data from ERP systems (SAP, MS Dynamics, Oracle).
• Foster a collaborative and high-performing team environment, promoting knowledge sharing and continuous learning.
• Participate in the hiring process for new team members.
• Manage team workloads, priorities, and project timelines.
• Design and implement data models and integration solutions specifically for Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O) systems.
• Oversee data mapping and transformation processes between D365 CE, F&O, the Common Data Model, and other integrated systems.
• Provide technical guidance on integrating D365 CE and F&O using mechanisms like dual-write, data entities, OData, and Web APIs.
• Troubleshoot and resolve integration issues related to D365 CE and F&O data flow and synchronization.

Qualifications:

• Bachelors degree in Computer Science, Information Systems, or a related field.
• 15 to 20+ years of experience in data modeling and integration development, with a strong track record of designing and implementing complex data solutions.
• 15 to 20+ years of experience leading or managing a team of data professionals.
• Deep technical expertise in data modeling concepts, methodologies, and tools.
• Hands-on experience with the Microsoft Common Data Model (CDM) and its application in enterprise data solutions.
• Strong experience with Azure Integration Services (Logic Apps, Azure Functions, Service Bus, API Management, etc.) and Microsoft Fabric.
• Proven experience integrating data from various ERP systems (SAP, Microsoft Dynamics, Oracle).
• Strong technical experience with Microsoft Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O), including data modeling, customization, and integration.
• Experience with D365 CE and F&O integration patterns, including dual-write and data entities.
• Strong understanding of data governance, data quality, and data security principles.
• Proficiency in SQL for querying and analyzing data.
• Experience with DevOps practices and CI/CD pipelines.
• Excellent leadership, communication, and interpersonal skills.

Preferred Skills:

• Experience with Microsoft Dataverse and its integration with CDM and D365 CE/F&O.
• Experience with Snowflake and integrating it with Azure and Fabric.
• Microsoft Azure certifications related to data, integration, or development, including D365 certifications.
• Experience with infrastructure-as-code deployments (e.g., ARM templates, Bicep, Terraform).
• Experience in the manufacturing industry, specifically within dealer operations or supply chain functions.
• Experience with D365 CE/F&O customization and configuration.