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Senior Manager - Revenue & Policy Operations

Senior Manager - Revenue & Policy Operations

Loop

7 years

3 - 7 Lacs

mumbai

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

power healthcare diagnostics data pricing leadership coordination flow audit engineering automate management technology sql excel scaling ai

Work Mode

On-site

Job Type

Part Time

Job Description

About Loop

Loop Health is building the most trusted health benefits and insurance platform for modern Indian companies. We power insurance, healthcare access, and diagnostics for thousands of employers and their teams. This role sits at the heart of our revenue engine—where data quality, pricing accuracy, and execution speed directly impact customer experience and topline growth.

Role Overview

We’re looking for a hands-on Senior Manager – Revenue & Policy Operations to lead a high-impact team responsible for:

Cleaning, validating, and structuring policy booking data
Sending pricing-ready data to insurers
Ensuring zero-defect execution for policy issuance, endorsements, and renewals

You’ll own people leadership, data quality, execution SLAs, and cross-functional coordination across Sales, Customer Success, and Insurers / TPAs

What You’ll Own

Lead and scale a team of 10+ policy booking specialists
Own end-to-end data flow from Sales Pricing Insurer submission Policy issuance
Define and enforce data quality standards, validation rules, and audit checks
Manage daily booking volumes, backlogs, and insurer TATs
Solve for edge cases: complex endorsements, corrections, mid-term changes, escalations
Partner with Product & Engineering to:
Automate repetitive workflows
Improve internal tools and booking pipelines
Build dashboards for booking velocity, error rates, and insurer performance
Act as the final accountability owner for pricing data sent to insurers

What You Bring

7–10 years of experience in:
Data operations and analytics
Team management and training
Experience in insur-tech, fintech or technology businesses
Experience in data quality operations, credit operations, or catalog operations in fintech/e-commerce businesses

3+ years formally managing analysts or ops teams
Deep comfort with: SQL / Excel / Google Sheets
Data QA workflows
Large transactional datasets
Proven track record of:
Reducing operational error rates
Improving TATs
Scaling teams without quality loss
Extreme attention to detail with high process discipline
Ability to thrive in high-volume, high-velocity ops environments

What Success Looks Like in 12 Months

Booking error rates reduced to near-zero
Insurer TATs meaningfully improved
Clean handoff from Sales to Pricing to Insurer
AI-assisted and automated booking workflows live
A high-performing, accountable team you’ve built and developed

Why This Role Is Special

You directly influence revenue, customer trust, and cash flow
You shape the core operating backbone of a fast-scaling health insurance business
You get true ownership—people, systems, SLAs, and outcomes

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Senior Manager - Revenue & Policy Operations