Senior Manager, R&D - Endpoint Sustaining

Scope of Role

• Manages sustaining releases for all Arctic Wolf s Aurora products.
  • Establishes a rapid release cadence process to allow for faster time-to-customer turnaround for addressing field issues and maintenance tasks for our in-field products.
  • Coordinates with product and support to ensure the team are delivering the most important items first.
  • Manages multiple release streams across 3 major platforms (Windows, MacOS, Linux)
• Builds out a team of professional, highly motivated software developers and test engineers that can deliver updates with maximum efficiency and predictability.
• Generates and manages day to day work for their assigned team(s) and lead(s).
• Participates in quarterly planning for the team, coordinating feature and maintenance releases.
• Is also a key contributor to longer term planning and strategy with their Director.

• Manage team(s) that will deliver high quality, innovative software solutions, in collaboration with stakeholders such as architects, developers, product managers, CSEs and prod support people.
• Support the team by providing direction, clarity and removing obstacles.
• Instil Foundations of R&D in their teams by living them on a daily basis.
• Execute the Product roadmap
  • Ensure teams are highly motivated, performing well, and delivering work on time.
  • Remove any blockers preventing teams from getting their work done.
  • Make sure each team is clear on the objectives and goals they are striving to achieve.
  • Work with team members to deliver the key features
  • Work with Architects to define and execute on the companys technical roadmap.
• Implement the R&D Department and Team Responsibilities .
  • Oversee the full software development life cycle.
  • Follow and champion quality processes across all phases of the SDLC.
    • Nurture a culture of quality and ownership across every release
    • Trust but verify each step along the way towards a release
    • Adjust and adapt to new situations and technologies
    • Focus on the highest quality outcome for each deliverable
  • Ensure their teams is following ISMS regulations
    • Secure Coding Practices
    • Acceptable Use
  • Develop careers of team members
    • Regular One on Ones
    • Career and personal development coaching
  • Execute administrative responsibilities
    • Manage employee compensation and vacation time
    • Manage and approve conference and training budgets
    • Involved in helping set and manage the Directorate level budget
    • Has strong financial management skills
  • Recruitment
    • Lead recruitment efforts for their team(s) for both full-time and co-op employees.
    • Be a key contributor to planning, hiring and recruitment strategy for their teams
• Mentor each team member; help them grow their technical and leadership skills.
• Establish career development plans and achievable goals for your reports and support their ongoing growth.
• Drive continuous development process improvements.
• Build collaborative relationships with other teams and stakeholders within the organization.