Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in noida
>
Conduent
>
Senior Manager, Quality Assurance

Senior Manager, Quality Assurance

Conduent

6 - 11 years

8 - 13 Lacs

noida

Posted:1 day ago| Platform:

Apply

Skills Required

project management presentation skills sql tableau data visualization preventive action spc power bi business analytics mentoring root cause analysis quality management lean quality assurance qms manufacturing ppap six sigma green belt

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Tasks & responsibilities

Defining Standard delivery processes (along with defining interfaces across SBUs/Leverage services/Contact Center) with operational/leadership metrics, QA Checks for ongoing operations
Providing High Quality Business analytics support to Management team
Identifying improvement opportunities along with the respective Leaders & Process Heads and facilitating launch of projects around these opportunities
Ensure effectiveness of Customer issue tracking, root cause analysis, corrective and preventive actions, and management accountability for customer issues
Leading high impact Six Sigma and Lean projects
Coach green belt and smaller/lower complexity projects across the business.
Mentoring Green Belts/Yellow Belts

Business Process matrices & Reporting:

To define & develop Process Metrics Scorecard (Client \u2013 Domain level) \u2013 both for existing key clients and new clients and Tracking performance around these metrics
Tracking of SLAs & identifying concern (RED) areas to raise Early Warning Signals

Knowledge & Skills

Six Sigma Green Belt or Black Belt certifications
Knowledge of SQL and Data Visualization tools (like Power BI & Tableau)
Excellent presentation skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages to senior leadership team.
Strong analytical and problem-solving skills with sound business Knowledge
Possess excellence, project management, and people management skills.

Qualifications
Graduate in any stream, Engineering Graduates are preferred.

At least 5 Years of relevant experience in the field of Quality

8-10 years of experience in managing quality in manufacturing, IT and BPO for multiple customers.

More Jobs at Conduent

Transaction Processing Associate IV

Visakhapatnam, Andhra Pradesh

Experience: Not specified

Salary: Not disclosed

Transaction Processing Associate III

Visakhapatnam, Andhra Pradesh

Experience: Not specified

Salary: Not disclosed

Tactical Buying Services I

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Early Career Professional-E

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Customer Experience Associate II

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Conduent

IT Services and IT Consulting

Conduent

noida

Login to

Please Verify Your Phone or Email

Confirm Action

Senior Manager, Quality Assurance