Senior Manager - Pricing/Customer Success

Sciative Solutions

6 - 11 years

10 - 14 Lacs

Mumbai Navi Mumbai

Posted:3 months ago| Platform:

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Skills Required

Customer Success Client Management Customer Success manager Key Account Management Pricing Strategy

Work Mode

Work from Office

Job Type

Full Time

Job Description

P&L Responsibility: - Create the Annual Operating Plan (AOP) to define the business targets for the year - Drive execution of the business plan to meet AOP Targets Revenue Ownership: - Drive Top-Line growth through customer acquisition and upselling into existing accounts - Set up processes for Account Management to control churn Operations Excellence: - Lead a team of Pricing Analyst - Define processes and track adherence for monitoring and manual interventions Growth Management: - Work closely with the sales team to drive business objectives - Provide list of potential clients to the sales team and define strategies to convert - Support the sales team in assignment of quarterly targets - Revenue, Account addition, Churn, CSAT & Process adherence Cross functional coordination: - Liaise with Product and Data Science team to drive key business agenda - Contribute towards product improvement by suggesting feature development Strategic Partnership: - Ensure strategic alignment of partners with overall business goals - Define commercial structure for business and technical support

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Sciative Solutions

Information Technology and Services

Nagpur

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Senior Manager - Pricing/Customer Success