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JLL
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Senior Manager, Performance Coach

Senior Manager, Performance Coach

JLL

8 - 12 years

0 Lacs

haryana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

lean tools coaching mentoring stakeholder management project management problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As the successful candidate, your day-to-day responsibilities will involve driving a high-performance culture across assigned teams and locations by implementing a coaching framework that supports our performance programs. You will collaborate closely with program champions and Ops Leaders to ensure adherence to program methodologies, track trends, and resolve any issues that may arise. Regular assessments will be reviewed to identify areas for improvement, and you will work with Champions and Leads to implement necessary changes. Additionally, you will meet regularly with Ops teams to offer support and guidance, engage with newly hired and promoted Team Leads and Managers to ensure clarity on program requirements, and collaborate with OGO to maintain data integrity and governance of established program behaviors. Your role will also involve liaising with program delivery teams during and after planned deployments to ensure alignment with the teams" objectives. The ideal candidate should possess 8-10 years of relevant work experience, with a Bachelor's degree in a related field being mandatory and a Master's degree being preferred. Subject matter expertise in Lean tools, experience in coaching and mentoring Operations Leaders, evidence of a problem-solving analytical mindset, and familiarity with business ambiguity are essential. Exposure to working in diverse geographical and cultural environments, stakeholder management skills, proficiency in the Microsoft Office suite, and the ability to manage work-related projects and timelines in a dynamic environment are also required. Moreover, experience working across all levels within an organization is critical. Desired or preferred experience and technical skills for this role include certification as a Black or Green Belt and prior experience in managing and leading teams.,

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Senior Manager, Performance Coach