Senior Manager IT

6 - 11 years

12 - 14 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities

  • Lead and supervise the IT team managing hardware and software for all brand stores.
  • Install, configure, and maintain company computer hardware, operating systems, and applications.
  • Monitor and maintain computer networks and systems at the head office.
  • Log and resolve technical queries from internal users and customers.
  • Analyze call logs to identify recurring issues or trends.
  • Diagnose and resolve hardware or software faults promptly.
  • Test and evaluate new technologies to enhance efficiency.
  • Respond to IT-related call-outs and incidents in a timely manner.
  • Prepare and maintain MIS reports on daily, weekly, and monthly metrics.

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