Senior Manager - HR PMO & communications

Location: Pune, India

Company: Mphasis Ltd

Role Summary

A senior HR professional with deep expertise in enhancing employee experience, driving engagement strategies, and leveraging people analytics to support business goals. Adept at partnering with leadership to shape a strong organizational culture, improve talent retention, and lead digital HR transformations that elevate the overall employee lifecycle.

Key Responsibilities

Employee Experience & Engagement

- Lead initiatives that strengthen employee connection, culture alignment, and organizational belonging across the employee lifecycle.

- Design and implement engagement frameworks that address evolving workforce expectations and promote continuous feedback.

- Enhance employee experiences and support transitions through key employee milestones, ensuring consistent and positive touchpoints.

- Drive initiatives to improve workplace culture, employee wellbeing, and recognition practices.

People Analytics & Insights

- Deliver actionable people insights by developing dashboards and reports on key workforce metrics such as Employee feedback reports, DEI, attrition, retention, performance, and engagement.

- Provide consultative support to business and HR teams through data-backed engagement recommendations to address organizational priorities.

- Use participation and engagement data to determine the engagement plan throughout the year.

Manager and Leadership Enablement

- Support leadership and managers through insights, tools, and structured frameworks that strengthen team effectiveness and individual capability.

- Collaborate with learning, performance, and talent development teams to integrate feedback loops and measurement mechanisms for feedback based action planning programs and interventions.

HR Digital Enablement & Communication

- Champion the digitization of HR processes to streamline experience, enhance accessibility, and improve service delivery across employee platforms.

- Drive internal communication strategies that connect employees to purpose, policies, and programs in a clear and engaging manner.

Event and Program Management

- Plan and execute employee-centric programs and organizational events that reinforce company culture and values.

- Coordinate cross-functional efforts to deliver high-impact experiences including engagement campaigns, leadership connects, recognition ceremonies, and development initiatives.

- Ensure seamless end-to-end event management, from ideation to logistics, communication, execution, and feedback analysis.

- Collaborate with internal stakeholders and vendors to deliver scalable and innovative event formats.

Core Competencies

- Employee Engagement Strategy
- Experience Design and Lifecycle Management - People Analytics and Workforce Reporting - Talent Retention and Risk Mitigation - HR Digital Transformation - Organizational Communication and Change Enablement

Qualifications

- Postgraduate degree in Human Resources or related field
- Strong analytical and problem-solving skills with experience in reporting tools - Effective communicator with ability to influence across all levels of the organization - Proven experience in stakeholder management and cross-functional collaboration