Senior Manager

• Excellent understanding of Insurance Finance and Accounting (Preferably Personal & Commercial Line) Working knowledge of Cash Application, Collection, Billing, Reconciliation
• (any 2 of them would work) Understanding of Premium, Broker and Agency business Should be able to manage a team and coach them continuously to achieve business goal
• To ensure complete operations management for end to end and handle any escalation wrt any operational issue along with performing against all SLAs
• To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities
• Provide coaching and feedback to team members to enable them to improve their performance
• Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency

Competencies Required:

• Working knowledge of Cash Application, Collection, Billing, Reconciliation
• (any 2 of them would work) R
• esponsible for Broker Relationship Management and dealing with underwriters, brokers, customers and answering any query they might have related to payments, commission or debt related
• Ensure to manage OPS delivery with process SLAs and client VOC
• Excellent Communication Skills (Verbal and Written) Good working knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) Assist management in the decision-making process by preparing budgets and financial forecasts Skill Requirements: Qualifications: BCom pass or BCom Hons /M
• com graduate/Any Finance Graduate
• Minimum 11 -15 years of experience in Accounts receivable/Finance and Accounting Minimum 7+ years of Team management experience