Posted:3 days ago|
Platform:
On-site
Full Time
The Customer Experience Design & Strategy team at Flipkart is looking for a Senior Manager I to help champion customer experience improvement across the company. This is a high-impact and high-visibility role right at the core of improving customer experience at Flipkart.
Cx Design is responsible for partnering with Product / Business / Tech owners and defining a Strategy for Customer Experience at Flipkart
You will be *the* voice of the customer for the design, strategy and execution of customer experience for partner teams across Flipkart.
In addition to relevant experience, you should be passionate about delivering exceptional customer experiences. Being successful in this role will require expertise in business, technical, and operational aspects of e-commerce. You will also need a high degree of comfort with handling multi-stakeholder scenarios, as well as managing multiple projects simultaneously.
Flipkart
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