Senior Manager

Caterpillar Inc

6 - 11 years

25 - 30 Lacs

chennai bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

product management computer science erp supply chain management x++ microsoft dynamics budgeting microsoft information technology crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Direct, motivate and develop teams. Support the culture and values of the organization. Ensure high standards and quality of technical work. Manage staffing, budgeting, and operational oversight for India-based engineering teams across - design, implementation, and testing for Caterpillar s Dealer ERP and CRM system based on Microsoft Dynamics 365 apps and supporting modules (Sales, Customer Insights, Commerce, Contact Center, Field Service, Finance, Supply Chain Management, Project Operations) ensuring alignment with business objectives and technical standards.
Develop clear presentations for executive audiences to explain complex technical solutions simply.
Enhance D365 applications to meet Caterpillar and dealer needs while ensuring a great user experience.
Design and implement fast, secure, and scalable integrations between D365 apps and Caterpillar s system utilizing Azure Service Bus, Azure Event Hub, Azure Event Grid, Fabric, API Management Gateway, Azure Functions, Logic Apps, and related technologies.
Create, maintain, and present system designs using Application, Data, Integration, and Deployment Architecture diagrams.
Supervise and direct full-time employees and contractors in India.
Design, implement, and test Power Platform solutions that enhance the core Dynamics 365 functionality through Power Apps, Power Automate, and Power BI.
Guide technical decisions around customization vs. configuration within Dynamics 365.
Adapt Microsofts Common Data Model to fit Caterpillars data domains, ensuring future compatibility with D365 updates.
Collaborate with the Product Management team to create and share product roadmaps that align with Microsofts Wave 1 and Wave 2 release cycle.
Evaluate emerging Microsoft technologies (including Copilot, AI Builder, and other AI services) and incorporate them into the solution roadmap.
Conduct regular architectural reviews to identify areas for improvement, optimization, and technical debt reduction.
Work with Product, Business, and Finance teams to create and manage budgets.
Mentor and develop team members, fostering a culture of innovation and continuous learning around Microsoft technologies.

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