Senior IT Infra Professional

Reporting To: Head of IT Infra
Role OverviewWe are seeking an experienced IT Infrastructure professional to lead, scale, and secure the technology backbone of our fast-growing fintech organization of around 1000 employees. The role requires a seasoned leader who can oversee infrastructure operations, information security, compliance, audits, cloud on-premise systems, data governance, and networking, while enabling business agility, resilience, and regulatory compliance.Key Responsibilities1. Infrastructure OperationsOversee design, implementation, and maintenance of all IT infrastructure (servers, storage, network, cloud, endpoints).Manage hybrid environments (cloud + on-prem), including Linux/Unix and Windows servers.Ensure 24x7 availability, scalability, and performance of production systems.Reporting for availability, scalability, capacity planning. Implement ITIL-based processes for incident, problem, and change management.Capacity planning, cost optimisation, vendor AMC management.2. ComplianceEnsure compliance with RBI, PCI-DSS, ISO 27001, SOC 2, GDPR (if applicable).Closure of VAPT data points with respect to infrastructureEnsure Patch management of the infrastructure.Manage disaster recovery drills.Implementation of new guidelines as released by the regulator.3. Networking ConnectivityManage enterprise-wide LAN/WAN, VPNs, SD-WAN, firewalls, proxies, and load balancers.Ensure high availability, performance tuning, and monitoring of connectivity across branches, data centers, and cloud platforms.Define network segmentation, zero-trust frameworks, and security zoning.4. Cloud On Premise Platform ManagementDrive cloud strategy (AWS/Azure/GCP), ensuring cost efficiency and resilience.Oversee containerization, Kubernetes clusters, and DevOps pipelines (in collaboration with engineering).Define backup, DR, and BCP solutions across cloud/on-prem workloads.Backup, restoration and reporting of vms, databases. 5. Governance, Risk AuditsPrepare and lead internal external audits (ISO, RBI, PCI-DSS, SOC2).Implement IT GRC (Governance, Risk, Compliance) processes.Track audit remediation, and continuous improvements in infrastructure.6. Team LeadershipLead and mentor teams across IT Ops, Networking, Security, Support Admin.Build a culture of accountability, innovation, and service excellence.Develop training programs for infra/security awareness across employees.Key RequirementsEducation CertificationsBachelors/Masters in Computer Science, IT, Electronics, or related field.Preferred: CISSP, CISM, CISA, CCNP, AWS/Azure Cloud Architect, ITIL, ISO 27001 LA.Experience1218 years of IT Infrastructure experience, with at least 5 years in a leadership role.Proven track record in fintech, BFSI, or other regulated industries.Strong expertise in:Linux/Unix, Windows Servers, Virtualization (VMware/Hyper-V)Networking (Cisco, Fortinet, Palo Alto, Juniper)Cloud (AWS/Azure/GCP)Security tools (SIEM, DLP, IAM, Endpoint Protection, SOC Ops)Database infrastructure (MySQL, PostgreSQL, Oracle, NoSQL)ITSM tools (ServiceNow/Jira/Remedy)SkillsStrong leadership, stakeholder management, and vendor negotiation.Excellent knowledge of IT governance frameworks .Ability to balance cost optimisation with performance/security.Strong problem-solving, crisis management, and decision-making.Success Metrics99.99% uptime for mission-critical systems.Successful completion of regulatory external audits with minimal observations.Reduction in security incidents and faster incident response times.Optimised IT spend while maintaining scalability and resilience.High employee satisfaction with IT services.