Senior IT Engineer

As an IT Support Engineer at IT HELPDESK, you will be responsible for a variety of networking and hardware tasks, including: - Installing, configuring, and maintaining network equipment such as routers, switches, and firewalls. - Troubleshooting and repairing CCTV systems, laptops, desktops, and biometric attendance machines. You will also be involved in firewall and security operations, where you will: - Configure and manage firewalls, VPNs, and other network security systems. Additionally, part of your role will entail fieldwork, which includes: - Providing on-site support and installation at client locations. In a leadership capacity, you will: - Manage a team, assign tasks, and ensure effective performance. Office management tasks will also be part of your responsibilities, where you will: - Oversee day-to-day IT tasks, maintain inventory, and prepare reports. Furthermore, you will be expected to engage in client support activities, such as: - Interacting with clients, providing solutions, and delivering technical training. About the Company: IT HELPDESK has been a pioneer in offering customized IT and telecom sales, solutions, and services since 1995. With a vision to be more than just a service provider, IT HELPDESK serves as a strategic partner in navigating the ever-evolving technological landscape. Led by Mr. Vikash Kala, an experienced IT professional with over 3 decades of expertise, the company was established to address the increasing demand for reliable technology services and cost-effective support solutions. The company's mission is to provide the right products at the right price with the right solutions, making IT HELPDESK a trusted strategic partner in the digital transformation journey of numerous businesses. The ultimate goal is to deliver personalized IT solutions that drive business success. As an IT Support Engineer at IT HELPDESK, you will be responsible for a variety of networking and hardware tasks, including: - Installing, configuring, and maintaining network equipment such as routers, switches, and firewalls. - Troubleshooting and repairing CCTV systems, laptops, desktops, and biometric attendance machines. You will also be involved in firewall and security operations, where you will: - Configure and manage firewalls, VPNs, and other network security systems. Additionally, part of your role will entail fieldwork, which includes: - Providing on-site support and installation at client locations. In a leadership capacity, you will: - Manage a team, assign tasks, and ensure effective performance. Office management tasks will also be part of your responsibilities, where you will: - Oversee day-to-day IT tasks, maintain inventory, and prepare reports. Furthermore, you will be expected to engage in client support activities, such as: - Interacting with clients, providing solutions, and delivering technical training. About the Company: IT HELPDESK has been a pioneer in offering customized IT and telecom sales, solutions, and services since 1995. With a vision to be more than just a service provider, IT HELPDESK serves as a strategic partner in navigating the ever-evolving technological landscape. Led by Mr. Vikash Kala, an experienced IT professional with over 3 decades of expertise, the company was established to address the increasing demand for reliable technology services and cost-effective support solutions. The company's mission is to provide the right products at the right price with the right solutions, making IT HELPDESK a trusted strategic partner in the digital transformation journey of numerous businesses. The ultimate goal is to deliver personalized IT solutions that drive business success.