Job
Description
What is the Senior IS Analyst in FTT IEO Administration group responsible for? We are seeking a detail-oriented and experienced Senior IS Analyst to oversee the end-to-end lifecycle of telecom circuits, including planning, commissioning, and decommissioning. The ideal candidate will have a strong background in telecom infrastructure, circuit design, vendor coordination, lifecycle management, and Telecom Expense Management, ensuring optimal network performance and cost efficiency. What is the ongoing responsibility of Senior IS Analyst? The Senior IS Analyst will be part of Franklin Templeton s global Cloud FinOps team. In addition to Circuit Lifecycle Management, the team is also responsible to Telecom Expense Management and Cloud Financial Management. The ideal candidate should be flexible and interested in learning and working on initiatives across the team s various practices. Key Responsibilities: Circuit Planning & Design: Assist Network Engineering Team analyze network requirements and design telecom circuits to support business and operational needs. Collaborate with engineering and architecture teams to ensure alignment with network standards and capacity planning. Commissioning: Coordinate with vendors, carriers, and internal teams to provision and activate new circuits. Validate circuit configurations and ensure successful integration into the network. Maintain accurate documentation and inventory of all active circuits. Decommissioning: Identify underutilized or obsolete circuits and lead the decommissioning process. Ensure proper validation, documentation, and cost recovery from decommissioned assets. Inventory Management: Maintain a comprehensive database of all telecom circuits, including status, capacity, cost, and lifecycle stage. Monitor circuit performance and utilization to recommend upgrades or changes. Track contract renewals, SLAs, and billing accuracy with telecom providers. Invoice Management & Validation: Oversee the automated and manual collection of telecom invoices from global vendors. Validate charges, allocations, and contract compliance using the TEM platform (e.g., Asignet, Tangoe, Calero, etc.). Identify billing anomalies and initiate dispute resolution processes. Vendor & Contract Oversight: Maintain relationships with telecom vendors and TEM providers. Monitor SLAs, contract terms, and service quality metrics. Evaluate vendor performance and recommend improvements or transitions. Reporting & Analysis: Generate regular reports on circuit utilization, cost optimization, and lifecycle status. Provide insights and recommendations to improve network efficiency and reduce operational costs. Generate monthly spend reports and forecasts. Track KPIs such as invoice accuracy, SLA compliance, and cost savings. Support audits and executive reporting with detailed financial insights. What ideal qualifications, skills & experience would help someone to be successful? Bachelor s degree in Telecommunications, Information Technology, or a related field. 5+ years of experience in telecom circuit planning and lifecycle management. Strong understanding of telecom technologies (MPLS, Ethernet, SD-WAN, etc.). Experience with circuit inventory tools and network management systems. Proficiency with TEM platforms (e.g.,Asignet, Tangoe, Cass, Sakon, Calero). Experience with enterprise systems like Coupa, Workday is a plus. Excellent analytical, organizational, and communication skills. Ability to manage multiple projects and stakeholders in a fast-paced environment. Job Level - Individual Contributor Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights of our benefits include: Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee s dependents (spouses, children and dependent parents) Life insurance for protection of employees families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan (ESIP) 12 weeks Paternity leave Onsite fitness center, recreation center, and cafeteria Transport facility Child day care facility for women employees Cricket grounds and gymnasium Library Health Center with doctor availability HDFC ATM on the campus Franklin Templeton is committed to fostering a diverse and inclusive environment. 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